I ordered on Friday night,delivery date was Tuesday. The delivery actually arrived on the Sunday dinner time —- kept updated by DPD Only thing I would highlight as maybe needs attention,was the box w... Toon meer
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Lees wat reviewers zeggen
Products are alway good. But two separate deliveries make no sense especially this time as Everi split all the plastic bags and broke the briquettes . Plus DPD delivery the wood , firelighters and one... Toon meer
Bedrijf heeft geantwoord
I was impressed with how quickly my order was delivered however not all the items ordered were delivered. I emailed your office immediately querying the discrepancy - I didn’t receive a reply. A week... Toon meer
Bedrijf heeft geantwoord
Normally purchase wool firelighters from local supermarket a few times every winter. Ordered 200 in one go, rapid delivery, at an excellent price. Quality good, all of a good size. Definitely use agai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ecoblaze
Geschreven door het bedrijf
ECOBLAZE
Ecoblaze stands as a champion for natural, sustainable, quality products. We supply kiln dried hardwood logs in bags, nets and hessian sacks, natural firelighters, heat log briquettes (including Nestro and Pini-Kay), restaurant-grade BBQ charcoal and pizza oven pellets, sourced through long-standing supplier partnerships that keep quality consistent.
SHOP ECOBLAZE
Every log we sell is Woodsure Ready to Burn certified and kiln-dried below the 20% moisture threshold set by Defra, so it's approved for compliant stoves in UK Smoke Control Areas and burns cleaner, hotter and with less smoke from the first load.
Most of mainland UK qualifies for free next-working-day delivery, and our team is on hand from 9am to 5pm, Monday to Friday, for anything from order tracking to advice on the right fuel for your stove, burner or barbecue.
Contactgegevens
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Verenigd Koninkrijk
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,5
Uitstekend
742 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van ecoblaze
Thank you for your kind words!
We’re so pleased to hear that your order process was fast and easy, and that delivery met your expectations. Providing a smooth shopping experience is always our goal, and your feedback means a lot.
Kind regards,
NH
No problems at all
6 juni 2026
Antwoord van ecoblaze
Thank you for your feedback!
We’re glad to hear everything went perfectly and that you had no problems at all. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
Kind regards,
NH
Great deal
Great deal. Website very easy and quick delivery. Product is really good does what it says.
6 juni 2026
Antwoord van ecoblaze
Thank you for your wonderful feedback!
We’re delighted you found a great deal, enjoyed the easy-to-use website, and appreciated the quick delivery. It’s fantastic to hear the product lives up to expectations and does exactly what it promises. Your satisfaction is our top priority!
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your kind words!
We’re delighted you enjoyed our good offers and found the delivery service excellent. Providing great value and reliable service is always our goal, and your feedback means a lot.
Kind regards,
NH
All round very good experience
Fast delivery; sturdy sustainable packaging; firelighters work quickly and efficiently.
1 juni 2026
Antwoord van ecoblaze
Thank you for your excellent feedback!
We’re delighted to hear that delivery was fast, the packaging sturdy and sustainable, and that the firelighters worked quickly and efficiently. It’s wonderful to know the product met your expectations in every way.
Kind regards,
NH
Great product at a very competitive price.
Great product at a very competitive price. Prompt delivery.
5 juni 2026
Antwoord van ecoblaze
Thank you for your feedback!
We’re thrilled to hear you found the product great value at a very competitive price, and that delivery was prompt. Providing both quality and efficiency is exactly what we aim for, and we’re glad it met your expectations.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your feedback!
We’re thrilled to hear you found the product great and appreciated the super fast delivery. Providing quality and efficiency is exactly what we aim for, and it’s wonderful to know we met your expectations.
Kind regards,
NH
Fast service, great product
Delivery was fast, products were great. Heads up on plastic bag that pellets were in, it had split in transit so quite a few had spilled out in the box.
10 juni 2026
Antwoord van ecoblaze
Thank you for your feedback!
We’re glad to hear delivery was fast and that you’re happy with the products. We appreciate your heads-up about the plastic bag splitting in transit — we’ll look into improving the packaging to prevent this in future. Your input helps us make things better, and we’re grateful for your support.
Kind regards,
NH
Great price item,fast delivery would…
Great price item,fast delivery would highly recommend.
9 juni 2026
Antwoord van ecoblaze
Thank you for your kind words! We’re delighted you found the item at a great price and that delivery was fast. Your recommendation means a lot to us, and we look forward to serving you again.
Kind regards,
NH
Easy to purchase what I wanted and…
Easy to purchase what I wanted and quick delivery, haven’t used product but looks good and don’t foresee any issues.
9 juni 2026
Antwoord van ecoblaze
Thank you for your feedback! We’re glad to hear the purchase process was easy and delivery was quick. We’re confident you’ll be happy with the product once you use it, and we truly appreciate your trust in us.
Kind regards,
NH
Very quick delivery and trouble free.
Very quick and trouble free delivery, good price too.
9 juni 2026
Antwoord van ecoblaze
Thank you for your kind feedback! We’re delighted to hear that delivery was quick and trouble-free, and that you found the price good. We truly appreciate your support and look forward to serving you again.
Kind regards,
NH
Good information prior to…
Good information prior to delivery.Delivered on time.Friendly and helpful delivery man.
10 juni 2026
Antwoord van ecoblaze
Thank you for your kind feedback! We’re glad the delivery information was helpful, that your order arrived on time, and that our driver made a positive impression. We truly appreciate your support.
Kind regards,
NH
Easy to order on the site and deliver…
Easy to order on the site and deliver was next day as stated in the order confirmation, products not use yet but packaging is good
8 juni 2026
Antwoord van ecoblaze
Thank you for sharing your experience! We’re pleased to hear the delivery was on time and that our driver was friendly and helpful. We’re glad the information provided beforehand was useful, and we truly appreciate your feedback.
Kind regards,
NH
Good product & price
The wood pellets ordered were good quality & price & (mainly) delivered on time. However, part of my order was damaged in transit by courier & undeliverable. Contacted Ecoblaze by phone & within the hour had a confirmation email to say replacement in it's way - received within 24hrs. Great customer service.
6 juni 2026
Antwoord van ecoblaze
Thank you for your detailed feedback! We’re delighted to hear you were happy with the quality, price, and delivery of the wood pellets. We’re sorry part of your order was damaged in transit, but glad our team was able to resolve it quickly and get a replacement to you within 24 hours. Your recognition of our customer service means a lot to us.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your kind words! We’re thrilled you were happy with the service and truly appreciate your support.
Kind regards,
NH
Great price and great service!!
6 juni 2026
Antwoord van ecoblaze
Thank you for your feedback! We’re delighted you were happy with both the price and the service. Your support means a lot to us.
Kind regards,
Niki
Antwoord van ecoblaze
Thank you for your feedback! We’re delighted to hear that delivery was so quick and that you’re happy with the service. Your support means a lot to us.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your feedback! We’re glad you found the price great and appreciated the free delivery. It’s wonderful to hear you’d use us again, and we look forward to serving you in the future.
Kind regards,
NH
The service is excellent
The service is excellent
Product is very good for starting log burner and price is good
I’ve found the company reliable and have brought from them a number of times
29 mei 2026
Antwoord van ecoblaze
Thank you for your continued support! We’re delighted to hear you find our service excellent, the product effective for starting your log burner, and the price good. It means a lot to know you consider us reliable and have chosen to order from us multiple times.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your feedback! We’re delighted to hear the transaction was smooth and delivery was fast. Your support means a lot to us.
Kind regards,
NH
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