I ordered on Friday night,delivery date was Tuesday. The delivery actually arrived on the Sunday dinner time —- kept updated by DPD Only thing I would highlight as maybe needs attention,was the box w... Toon meer
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Lees wat reviewers zeggen
Products are alway good. But two separate deliveries make no sense especially this time as Everi split all the plastic bags and broke the briquettes . Plus DPD delivery the wood , firelighters and one... Toon meer
Bedrijf heeft geantwoord
I was impressed with how quickly my order was delivered however not all the items ordered were delivered. I emailed your office immediately querying the discrepancy - I didn’t receive a reply. A week... Toon meer
Bedrijf heeft geantwoord
Normally purchase wool firelighters from local supermarket a few times every winter. Ordered 200 in one go, rapid delivery, at an excellent price. Quality good, all of a good size. Definitely use agai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over ecoblaze
Geschreven door het bedrijf
ECOBLAZE
Ecoblaze stands as a champion for natural, sustainable, quality products. We supply kiln dried hardwood logs in bags, nets and hessian sacks, natural firelighters, heat log briquettes (including Nestro and Pini-Kay), restaurant-grade BBQ charcoal and pizza oven pellets, sourced through long-standing supplier partnerships that keep quality consistent.
SHOP ECOBLAZE
Every log we sell is Woodsure Ready to Burn certified and kiln-dried below the 20% moisture threshold set by Defra, so it's approved for compliant stoves in UK Smoke Control Areas and burns cleaner, hotter and with less smoke from the first load.
Most of mainland UK qualifies for free next-working-day delivery, and our team is on hand from 9am to 5pm, Monday to Friday, for anything from order tracking to advice on the right fuel for your stove, burner or barbecue.
Contactgegevens
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Verenigd Koninkrijk
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,5
Uitstekend
742 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Good service Good product
27 mei 2026
Antwoord van ecoblaze
Thank you for your feedback! We’re delighted to hear you’re happy with both the service and the product. Your support means a lot to us.
Kind regards,
NH
Only half the order arrived
Only half the order arrived, I've spoken with delivery manager and he said one one parcel sent, I've emailed you and had no response, my kindling has still not arrived
1 juni 2026
unbranded pizza oven pellets are very…
unbranded pizza oven pellets are very poor quality, purchase the higher quality items all ok
25 mei 2026
Antwoord van ecoblaze
Thank you for your honest feedback.
We’re sorry to hear the unbranded pizza oven pellets didn’t meet expectations, but we’re glad the higher-quality items worked well for you. Your input helps highlight the importance of choosing the right product, and we appreciate you taking the time to share your experience.
Kind regards,
NH
Easy to order and quick delivery
25 mei 2026
Antwoord van ecoblaze
Thank you for your feedback! We’re glad to hear the ordering process was easy and delivery was quick. Your support is greatly appreciated.
Kind regards,
NH
Great company to deal with
Great company to deal with, good communication and swift delivery
31 mei 2026
Antwoord van ecoblaze
Thank you so much for your kind feedback. We’re delighted to hear that you found our communication clear and the delivery swift. It’s always our goal to provide a smooth and reliable service, and we truly appreciate your support.
Kind regards,
NH
The wood looks good quality
The wood looks good quality, sized right. Delivered on time and in good quality sacks.
23 mei 2026
Antwoord van ecoblaze
Thank you for your feedback. We’re delighted to hear that the wood met your expectations in both quality and sizing, and that the delivery was timely with well-packed sacks. Your satisfaction means a lot to us.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your kind words. We’re glad to hear the firelighters worked effectively and that the delivery was fast and efficient. Your feedback means a lot to us.
Kind regards,
NH
Great product and delivered on time.
27 mei 2026
Antwoord van ecoblaze
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the product and that it arrived right on time. Your feedback means a lot to us.
Kind regards,
NH
Found online - super quick
Found online. Eco, good price, free delivery. Came next day - super quick and easy. Will defo use again.
20 mei 2026
Antwoord van ecoblaze
Thank you so much for sharing your experience! We’re thrilled to hear you found us online, appreciated the eco-friendly option, great price, and free delivery — and that your order arrived the very next day. Quick, easy service is exactly what we aim for, and we’re delighted you’ll be using us again.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your feedback! We’re so glad to hear you were happy with the great price and fast delivery — that’s exactly what we aim to provide. We appreciate your support!
Kind regards,
NH
Your service fantastic unfortunately…
Your service fantastic unfortunately Evri failed to deliver when they said they would, but would buy from you again in the future.
17 mei 2026
Antwoord van ecoblaze
Thank you for your feedback! We’re delighted to hear you found our service fantastic. We’re sorry to learn that Evri didn’t deliver as scheduled, but we truly appreciate your understanding and are glad you’d choose to shop with us again in the future.
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your review! We’re so pleased to hear you had a great experience with our service — your feedback means a lot to us.
Kind regards,
NH
Excellent product and highly recommended
Excellent product and extremely fast service, an excellent company to deal with and will definitely recommend and return
23 mei 2026
Antwoord van ecoblaze
Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the product and impressed by our fast service. It means a lot to know you consider us an excellent company to deal with, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!
Kind regards,
NH
Easy to order with quick and free…
Easy to order with quick and free delivery. The second order for us & happy with how the firefighters work every time. Highly recommend. Good price too.
22 mei 2026
Antwoord van ecoblaze
Thank you so much for your wonderful feedback! We’re delighted to hear that ordering was easy, delivery was quick and free, and that you’re happy with the firefighters working perfectly every time.
It’s fantastic to know this is your second order with us and that you’d highly recommend us. We truly appreciate your support and look forward to serving you again!
Kind regards,
NH
Good price and fast delivery.
20 mei 2026
Antwoord van ecoblaze
Thank you for your review! We’re glad to hear you were happy with the good price and fast delivery — that’s exactly what we strive to provide. We appreciate your support!
Kind regards,
NH
Antwoord van ecoblaze
Thank you for your review! We’re glad to hear the product met your expectations and that delivery was prompt. Your feedback is greatly appreciated.
Kind regards,
NH
Very fast delivery.
20 mei 2026
Antwoord van ecoblaze
Thank you for your review! We’re delighted to hear that delivery was very fast — providing quick service is something we always strive for. Your feedback is greatly appreciated!
Kind regards,
NH
Selling cat litter as fuel ( wood pellets
I use the wood pellets I purchased from ecoblaze a week or two ago when they arrived they were packaged as CAT LITTER. I spoke to A customer services representative regarding this and I was assured that they’ll be absolutely fine to burn in the heaters. ( pellet torches
The pellets did not burn well at all They caused significant damage to the glass tubes and also a sticky residue accumulated in the ashtrays of the burners
Only offered a refund for the pellets. The two burners cost £250 each
11 mei 2026
Review zonder uitnodiging
Antwoord van ecoblaze
Thank you for taking the time to share such a detailed review. We sincerely apologize for the experience you’ve had with the pellets and the damage caused to your burners. While we’re glad you reached out to customer services and were offered a refund for the pellets, we completely understand your concern given the significant cost of the burners.
Please rest assured that this matter has been escalated to our manager for further review. We value your feedback and take it very seriously — both the product issue and the impact it has had on your equipment.
Your patience and understanding are greatly appreciated, and we’re committed to making this right.
Kind regards,
NH
Good product but delivery service from…
Good product but delivery service from ESRI terrible which seems to be par for the course.
13 mei 2026
Antwoord van ecoblaze
Thank you for sharing your feedback! We’re glad you’re happy with the product itself, though we’re sorry to hear about the issues with EVRI’s delivery service. We appreciate your patience and understanding, and we’ll continue working to ensure your experience with us remains positive.
Kind regards,
NH
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