Recently moved hosting to ecohosting.co.uk. It's been a smooth, easy transition and when I've needed support it's been there - quickly, friendly and effectively. So far so good, early days but... Toon meer
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Lees wat reviewers zeggen
The Ecohosting team always respond to Tickets promptly. They are courteous and helpful even if some of the questions asked are due to user ignorance. They put in much work to help recover from a rec... Toon meer
Very helpful and responsive. A client of mine had their email to my business account with Ecohosting bounce back to them with an error message. Ecohosting investigated and were able to determine quick... Toon meer
Always a quick response and fast resolution of any problems. They don't leave you hanging or wondering what's going on.
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our web hosting packages offer an incredible array of features, including but not limited to super fast SSDs, scalable email accounts, web builders, Let's Encrypt SSL Certificates, WordPress Hosting with E-Commerce, Spam Experts, 2FA, switchable PHP, automatic back ups and restoration options, softaculous one click installs and of course awesome support comes as standard. Our data centre is run using 100% Renewable Energy. All reviews shown are customers that have taken time to leave a review of their own accord and not because of an email prompt from us.
Contactgegevens
Falcon Drive, CF10 4RU, Cardiff, Verenigd Koninkrijk
- 02920003338
- feedback@ecohosting.co.uk
- ecohosting.co.uk
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Exceptional Service
UK based - eco friendly company giving exceptional service. Perfect for small business start-ups like me.
My query was answered very quickly
My query was answered very quickly, politely and - more imprtantly - the issue was resolved. Well done!
Fantastic website and email hosting - customer support is 5*
ecohosting host two websites and all my business email. Fantastic website hosting service. Very quick to respond and resolve technical issues. Have recommended to several friends.
Great Tech Support
Ecohosting have been fantastically supportive in my recent migration of a WordPress site onto their servers. Great job everyone!
Transferring a domain made easy
I was transferring a domain from another provider (set up by someone else) and the instructions from the other provider weren't clear, so I asked Ecohosting and they were very helpful and quick to sort it out for me. I've used Ecohosting for domain registrations for many years and always pleased with the service.
Better than established big names!!
I was looking for a new domain host as the big names have been hiking their prices to the point that owning a couple of domain names makes a significant dent in the wallet!!
Ecohosting offer a rate which certainly deserves more than a passing look! A seemless transfer process with excellent customer support when needed.
EcoHostings domain and Support
recently bought into EcoHostings domain & email service. Very friendly and helpful over the phone, assisting with which package would be best for my needs. And good support in sorting out snagging issues (due to my lack of knowledge) which was quickly resolved.
Worth Sticking With
I've stuck with ecohosting for some years because of their excellent customer support, features and uptime. I only run a couple of sites but it's surprising how often I've had to call on them for a little help. They understand (and tolerate with great kindness) people like me who know how to use their site but are clueless about what happens under the lid. Oh, and the price is very competitive.
No issues at all using EcoHosting
No issues at all using EcoHosting. Any issues and I can just raise a case and the support team get back to me fairly quickly
I have been with Ecohosting since their…
I have been with Ecohosting since their inception. It has always been a friendly and concientious service. They deal with things quickly. Sad to say I was with other providers who held your domain hostage or increased prices beyond reasonable. Ecohosting lets me have a few websites visible for a reasonable monthly fee. I like them.
I have recently moved to Eco Hosting…
I have recently moved to Eco Hosting from my previous provider for both hosting and domain name registration.
Pricing is good, the moving of the account was handled speedily, and the support so far with any questions which have come up has been excellent.
All positives here!
I have had to make a couple of queries both before and after purchasing a hosting package. I am a returning/existing client. My questions were answered quickly, politely and understandably. As a result I feel confident that future queries will be handled equally well, and this is important to me because although I am not entirely inexperienced, I’m certainly no expert and have (and will) possibly need guidance moving forward. I’m confident that EcoHosting will continue to be excellent.
Eco in nature but big in support
I’ve had various accounts and services with eco hosting for some time and I decided to move some domains from one of the leading service providers to eco hosting to consolidate
I had some technical issues with domain being transferred and needed help. The service from the previous provider was terrible - drawn out, slow to respond to tickets and in general, just not great
Eco hosting on the other hand were amazing. They have been before - friendly, patient, happy to help and just keen to help me resolve my issues and get me to where I want
I couldn’t praise them any more - def one of my fave providers
Great support!
Excellent support, good products and pricing. Rapid and helpful responses to problems and queries. Today, helped resolve a self-inflicted issue with good grace and quickly.
No messing about!
No messing about - problem sorted in the prompt and professional way that Ecohosting always deal with issues.
Not the company they used to be
The level of customer support has dramatically declined. Takes ages for them to respond to support tickets. Currently have an issue with SSL certificates not updating automatically. It's already taken nearly 2 hours and I still haven't had a response.
I would note that they used to be very good with their customer support, but since Hostpresto took over, they have been awful!
professional response to a billing issue
The response to a support ticket was informative and helpful. Whilst the issue was my fault they supplied the required information so that I could rectify it all without passing judgement on my competence.
Prompt Resolution
I had an issue that needed customer service intervention in between the Christmas and New Year festive period. I reached out and was pleasantly surprised at the speed of response as it's a time most people have light teams working. The representative was also able to provide a resolution.
Too many unresolved issues after HostPresto took over
Since Ecohosting have been bought by Host Presto, I have had numerous issues with my account and the support has gone completely down hill. Tickets get lost or ignored. I have been three days with no response. The domain renewal is a nightmare as they changed domain provider and don't automatically update the provider with old domains. Performance is not great. Sadly not the company they used to be.
Easy for first time user
As a first time user of anything to do with obtaining a domain name and hosting a website, I found the whole experience seamless and easy to follow.
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