Adam and the Team are greta- very effective in helping with accounts and dealing with complicated clients. Have used them with a previous company I worked with so as soon I knew we needed them for our... Toon meer
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Lees wat reviewers zeggen
It is early days but the initial sign up was a smooth process. Looking forward to a fruitful relationship.
So glad I found E-Collect. Our company only deal with small claims of $50-$3000 per debtor, and our previous debt collector changed their terms and would only offer multiple debtors together for much... Toon meer
Darryl looked into my unpaid invoice case with diligence, and actioned it finding ways to get my case heard and get paid, which was the main reason I sought help from eCollect. Thank you.
Bedrijfsgegevens
Over eCollect.Com.Au Pty Ltd
Geschreven door het bedrijf
eCollect is a leading debt collection agency in Australia. We have a 'No Collection No Fee' policy, with no monthly minimum debt amounts – no monthly membership fees – no upfront fees. Appraise the status of debt in three easy steps & receive an obligation-free quote now.
eCollect is one of the most reliable and trustworthy debt collection agencies operating in Australia and New Zealand, that can recover all types of debt. Whether you have small or big debts, personal or commercial debts, we take on all types of debt. If someone has said that they cannot collect your debt, chances are that we can recover it for you, as we have done for many others. Our fully trained team of professional debt collectors understand the job and are equipped with over two decades of combined debt collection experience. We can take on even the most challenging debt collection assignments in Australia and New Zealand.
We believe in providing ethical and fully transparent services to our clients. We don’t charge for providing letter templates. We infuse the latest technological advances into our process and use them to aid and expediate our debt recovery services. Our state-of-the-art cloud-based debt collection service not only provides access to all email templates that our clients need, but also keeps them updated about our activities and their collections in real time. eCollect charges its clients based on our performance. If there is no recovery, there is no commission.
eCollect are a specialist debt collection agency, that offer professional debt collection, business debt recovery and collection services. For over 20 years, we have recovered personal and commercial debts for small, medium and large businesses and individuals across Australia & New Zealand; through our offices in Melbourne, Sydney, Brisbane and Auckland.
More than 10,000 clients have trusted us to recover their bad debts and have become repeat customers because of our ability to recover even the most hopeless debts. Get in touch with us for an obligation-free debt appraisal or to talk with one of our specialist account managers to see how we can assist you.
Contactgegevens
Level 9 / 461 Bourke St, 3000, Melbourne, Australië
- 1300666585
- info@ecollect.com.au
- ecollect.com.au
4,2
Goed
81 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fast and efficient.
The service provided was fast, efficient and effective. Took no time at all to get set up and information was provided almost instantly. Communication is excellent, always being updated and informed. Exceptional service.
14 januari 2025
Dark-Side Debt Collection Company (Melbourne Office):
Based on my recent personal experience; This is a dodgy debt collection company owned by a previously sanctioned lawyer. Debt collection laws and rules were not adhered to, would not prove the alleged debt, even chased their alleged debt during an external dispute resolution process which they MUST NOT do but did anyways! Their letters and content is misleading. Google, Legal Services Board Vic, VCAT, afca.org.au or Consumer Law Action Centre maybe your friends here. Get eCollect to prove any alleged debt, any fees legal or otherwise they claim. Demand only communications in written letter format via AustPost <--- this is a lawful request and MUST BE abided by any debt collector... Would you care to guess if eCollect abided by this simple basic legal debt collection rule in my interaction with them??? My alleged debts were rescinded, I wonder how much that cost their client?
6 januari 2025
Review zonder uitnodiging
Antwoord van eCollect.Com.Au Pty Ltd
Thank you for sharing your feedback. At eCollect, we take our responsibilities seriously and always strive to comply with all relevant debt collection laws and regulations. It is important to note that we do not own the debts; rather, we act on the instructions of our clients.
We understand the importance of proper dispute resolution, and we are committed to following all guidelines as set by Australian and State Regulatory Bodies.
If there are any specific concerns regarding the handling of your matter, we encourage you to contact us directly so we can address them. As a policy, we do not discuss private matters in a public forum, as we believe such discussions should be handled confidentially. We want to ensure your concerns are properly addressed in a private and secure setting and also have the opportunity to refute some of the claims made which in our opinion are incorrect and have no factual basis.
Regarding the alleged debt, eCollect is bound to follow client instructions, and any actions taken are in line with those instructions. We always strive for clear and transparent communication. We handle of thousands of matters daily and our staff do so with the highest level of professionalism.
Please feel free to reach out to discuss this matter further.
Grateful for their expertise
Grateful for their expertise and compassion during a stressful time of year trying to collect debt that will keep our own business going
10 december 2024
Prompt and professional!
11 december 2024
Quick recovery of outstanding debt
Quick recovery of outstanding debt. Thx guys and girls.
17 december 2024
has been a seamless process
So far has been a seamless process, Account set up quickly. looks like action has started.
time will tell on the recovery process
6 december 2024
I'm coming back
Thanks ecollect, I'll be coming back to you again next time. Darryl and Francesca were great
1 oktober 2024
So glad I found E-Collect
So glad I found E-Collect. Our company only deal with small claims of $50-$3000 per debtor, and our previous debt collector changed their terms and would only offer multiple debtors together for much higher amounts. The service is great, the payments are coming in, the information available on log-in has everything for accounts and even provided legal help in updating our Payment Agreement. The only reason I didn't give 5 stars is that they don't have a magic wand to make them all pay on time.
21 oktober 2024
Very Efficient
7 oktober 2024
Prompt service
25 september 2024
easy to deal with
25 september 2024
Ecollect chased down my debt in just a…
Ecollect chased down my debt in just a few days, really happy with their service!! Friendly and professional!
X Terminate pest control
12 september 2024
Great service
Your initial contact with e-Collect has been fabulous. Just waiting on a positive outcome
5 september 2024
eCollect were awesome at getting an outstanding debt paid
eCollect were very thorough and able to get payments for doors we had installed but builder was not paying the invoice. Easy and hassle free debt collection. eCollect kept us updated regularly on the process.
22 augustus 2024
company was prompt in getting back to…
company was prompt in getting back to me and making required arrangements..good communication
28 augustus 2024
Great communication and helpful outcome
14 augustus 2024
Effective and easy to deal with.
16 juli 2024
I found ECollect easy
I found ECollect easy. They got a response from within a week from who owes me money. Payment made to Ecollect was made within a week also.
7 augustus 2024
Team are professional
Team are professional, inforamtion is easily accessible and prompt and thorough in response time.
7 augustus 2024
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