Ecomobiclub Reviews 

Product works great, more than anything the customer service has been outstanding. Responsive, simple, and highly proactive.

The scooter is ideal for portability and sits the passenger very comfortably and is stable. It's the ideal scooter for a CRUISE SHIP

Love the portability and nice low weight of my Ecomobi1831! It is everything promised and expected. I am finally truly independent again with my little scooter.
I use it every day and recommend it for anyone with reasonable weight.

This is a great scooter! It folds down really easy and is really light weight so it’s easy to get in and out of my car. I love it! But, the absolute best thing is the customer service I received. It’s the best! Katharina in customer service is very helpful. This scooter is worth every penny!
Elaine Poole

Ecomobiclub stood by their product and replaced a faulty battery charger. The customer service was quick and easy with wait time on the phone less than 2 minutes. I would recommend this company and their products!

It’s a great experience dealing with ecomobiclub. Their responses to my email requesting for help is fantastic. They responded within 24 hours with positive answer to my needs.
I strongly recommend Ecomobiclub for any items associated with mobility scooters.

Monica C.

got the Ecomobi scooter for my wife, she got her freedom of mobility back. she no longer feels that she is a burden to me for not walking fast enough.
thanks so much Ecomobi for the great scooter and fast shipping.

thanks again 5 stars all the way

Mike & Tracy

The Company are refusing to refund the VAT, as I’m registered disabled I am VAT exempt when buying disability products. Despite several Emails they are still refusing a refund

⭐⭐⭐⭐⭐ Excellent Scooter and Outstanding Customer Service

I have owned my Ecomobi scooter for about a year, and I could not be happier with both the product and the company behind it.

Recently, I experienced an issue with my battery and contacted customer service. Their response was incredibly prompt, professional, and helpful. They quickly addressed my concerns, guided me through the process, and went above and beyond by sending me an upgraded replacement battery.

It is rare to find a company that stands behind its products the way Ecomobi does. Their commitment to customer satisfaction, fast communication, and willingness to resolve issues made the entire experience stress-free.

The scooter itself has been excellent, and this experience has only reinforced my confidence in the brand. I would not hesitate to purchase from Ecomobi again in the future and highly recommend them to anyone looking for a quality scooter backed by exceptional customer service.

Thank you, Ecomobi, for your outstanding support and dedication to your customers. ⭐⭐⭐⭐⭐

Great mobile scooter. Very dependable. As advertised. Excellent customer service. The scotter is a great purchase.

Do not buy from this company, the customer service is terrible. I bought a scooter from them in April, and have not been able to use it because the right front wheel keeps coming off. I have been given nothing but the run around from them. I bought it though Amazon, that made it even more difficult to contact them. It is now June and still cannot use my scooter.

I suggest you do not buy from this company. I bought a $1500 scooter back in November by the end of December. The display stopped working then the battery even if the key is out beep nonstop and I was afraid it was gonna catch on fire in my car so I called to complain and after weeks of emails and weeks of complaining the end of April, they agreed to send me another one. I had that one three weeks and it doesn’t work. The battery will not charge. The display never worked as soon as I got the new one. The display never worked, but I wasn’t gonna call and complain. I was just grateful that they sent a working scooter, but it only lasted three weeks. So now I have a new scooter that I can’t even use. I tried to get them to send me a new battery. The first person said they would then they sent me a text telling me that the battery cost too much and I would have to pay for it. I went crazy, but if I don’t have a battery, I can’t use a scooter so it’s crazy not to have a battery so now they sent me a notice. Tell me they would reimburse me $70 if I paid $200 for the battery I went crazy again and now they’re saying they will reimburse me $100 but I have to buy the $200 battery first and pay for shipping which would be probably $100. Who knows at this point. I just don’t think that’s good. Business practice are very ethical for this company to make somebody that has a scooter less than a year for the first one not to work and now for the second one for three weeks and it did not work. This company needs to do better.

ell a product instead of junk I bought one and it only stayed charged for 10 minutes so I called them and they said tough luck so I wrote an honest review about what a sorry product it was as they would not make it good. Then I received an email from them and they said if I would delete the review they would send me another piece of junk now the battery is bad on this one. I didn't know at the time they only sold junk. please be aware that the MS02 IS JUNK

Excellent fast service. Great scooter.

This scooter is very nice. I had a question and they answered it right away. Shipping was very fast. I would order again if need be.

I purchased the scooter for my mom to replace her older model scooter and Ecomobi Customer Service has been wonderful answering all my questions. Thank you for a smooth ordering process and thank you for the new compact folding scooter. 

I received my MS02Plus yesterday.. it is absolutely beautiful. I would like more information on the extended warranty. If a lithium battery should ever become available I would definitely be interested in that as well. This scooter is my 1st mobile scooter. I think I made a great choice. The MS02 plus is the perfect scooter and definitely needs more advertising exposure, and more online videos. It’s packed with features that matter little easy intuitive controls that just make sense, LED lights, USB charging port, front storage, rear basket, waking stick holder, 1”x1” accessory connector, adjustable tiller, 360 turning seat, adjustable seat height, adjustable arms, and it’s aesthetically stunning. I seriously can’t thank you enough for thinking about everything.
Although my husband doesn’t need a mobility scooter.. he also thinks this is a fantastic looking scooter…. I may have t get him his own.. so I can have mine 😂😂😂.
Thank you Ecomobi

What is the cuatomer services phone number so i can get in contact all jve been able to do is email i need to speak to someone

Spent extra for fast delivery. Never got it when they said I would. Wouldn't reimburse me for shipping. Now I'm still waiting for the item. Never again

I see in the company literature battery distances of 15 miles, 20 miles and 30 miles. I paid an extra $100 for the battery upgrade. My battery only takes me 8km. The Company gladly sent me a second battery, so now I can go 16km before charging. That is still short of expectation.
Both the steering column and seating column are rickety and cant be tightened. This is unnerving.