Eco Web Hosting Reviews 

I’ve been a loyal customer with Eco Web Hosting for a long time. Whenever I have an issue and need to raise a ticket the support is always first class and resolved quickly and smoothly. Most recently had an issue with a dns resolver cache meaning an SSL cert was failing to issue. Fraser dealt with the issue swiftly and professionally and explained everything really well. Thanks guys.

Excellent company, good value hosting and responsive and helpful customer service (AI then person) if needed.

Great support team; whenever I’ve had an issue, they’ve resolved it immediately. That’s how you build great trust and peace of mind.

I am a software developer but hosting and networking is my weakness... Eco Web Hosting really make it simple, if ever I have had confusion of "errors" (almost always self-inflicted) the team respond to support tickets super-fast! I mean within the hour, often within minutes, and nearly always have it resolved within two emails. They are so efficient, knowledgeable and friendly.
Highly recommended!
Oh and super competetive pricing too, for top tier service!

Very helpful and communicative!

Our issue has created quite a stressful time and if you hadn't communicated the way you have, it would have been even more stressful.

Thanks for a great service!

I would like to provide feedback regarding my interaction with Amal. I was asking for information that I had not yet been given, but the response I received came across as rude. The chat was opened without clearly providing the information I needed, which made the interaction confusing and uncomfortable. I believe a more respectful and helpful approach would improve communication and create a better working environment.

Very good customer and technical support regarding my domain names - would highly recommend!

An issue I raised with Eco Web Hosting turned out not to be their problem. However, initially Remi and then Vanessa went above and beyond to assist me in directing me to the root cause and I am now hopeful of achieving a resolution. I feel confident that we’ll get our issue sorted. Vanessa was extremely helpful, polite, friendly and efficient in her responses. The five stars are fully deserved!

The service from Fraser was the high standard I expected - as always when dealing with Eco Web Hosting.

The Staff here are super helpful, friendly and on the ball!
I got my new Managed WordPress package and my Domain Name transferred in no time, what a fantastic job! Thank you to all the Staff who have helped me!

Excellent technical support staff. Very responsive and pleasant to interact with. I've been with EWH for several years, have opened a few tickets, and every interaction has been friendly, professional, and helpful, even when I'm taking time from their weekends!

I’ve had a really positive experience with Eco Web Hosting. Their support responses were incredibly quick, helpful, and professional throughout. I reported an issue yesterday, and the team had everything resolved within 12 hours, which was a fantastic turnaround.

Every interaction was polite, supportive, and reassuring, and it was clear they genuinely wanted to help get things sorted as quickly as possible.

Highly recommended if you value fast, professional support and a team that genuinely cares about helping their customers.

Excellent hosting company. The support team at Eco Web Hosting are incredibly reactive, helpful, and genuinely focused on solving problems rather than constantly trying to upsell unnecessary extras.

Every time I’ve contacted them, You know you're speaking to real people who actually care about helping customers, not just pushing products. Fast responses, clear advice, reliable service, and no pressure sales tactics, which is rare these days.

Highly recommended for anyone looking for trustworthy, eco-conscious web hosting with excellent customer support.

Our company has been with EcoHosting now for over 10 years and have 50+ URLs with them. The service they provide is 5 star. In today's world you need a bedrock provider who understands the client is not us but the people who trust us to have a great team. Eco is that team

Great support, been with these guys from the beginning when Rob was doing tutorials on a learning site and giving free hosting for completion. I guess that’s how they started. Since then they have come a long way and been through quite a few changes and the guys that are there now are very technical and certainly know exactly what they are doing as well as providing first class support. I would highly recommend Ecowebhosting, no hanging on the phone for hours trying to get through like some other companies I could mention (io…) or being held to ransom with contracts, servers are fast, email support is next to instant and prices are very reasonable, they are UK based and they are Eco friendly, their support is also extremely efficient, knowledgeable and personable. If you need hosting, a domain or even a cloud server then look no further.

This environmentally friendly Web host has not only a strong ethical focus as a host but its after-sales customer service is excellent.

The support staff at EWH are outstanding! I know that if i have an urgent problem they will see to it quickly, precisely and explain all that has been done in a way that doesn't make me feel like an idiot. All of the sites I manage are hosted through EWH and I know they're in good hands.

Jose, was fantastic! He was able to figure out what the issue was and fix it quickly. I could not be happier.

Been with this hosting company for a few years. Reliable, swift and helpful with support

When it comes to efficient technical support you won’t find much better. Very prompt replies and swift action from a friendly team. Never been let down in over 15 years of service.