Ecowebzim Solutions Reviews 45

I have had a pretty good experience with this Web Hosting company. I think their support is good and i have always been assisted promptly whenever i need help.

Purchased an annual plan yesterday. Do not recommend to anyone interested in hosting their website as they do not respond.

These guys are the definition of 'poor service and unprofessionalism.' Once you purchase their services, you are on your own; they don't answer their phone or respond to customer queries. Prove me wrong: try calling them right now and see if anyone answers.

I would advise anyone who takes themselves seriously to never subscribe to this rubbish. After 3 years of service we just woke up one day and all our emails, all our data was wiped. Worst service ever, everything else we could forgive but losing every communication and not being able to get it restored by your host is literally the worst thing that can ever happen and it happened to us. If this was anywhere else they would be sued to the tooth. But its Zimbabwe so...

Poor customer service. They wiped off my emails now they cannot restore them

I recently migrated my website to Ecowebzim Solutions for hosting, and I'm thoroughly impressed with the level of service they provide.

Ecowebzim Solutions stands out for its excellent performance. The website loading speeds are impressive, and I haven't experienced any downtime since I moved my site to their servers. Their reliability is crucial for maintaining a positive online presence, and Ecowebzim Solutions excels in this regard.

The user interface of their hosting platform is intuitive and user-friendly. Setting up my website and managing my account was straightforward. The control panel provides all the necessary tools and features, and their customer support team is readily available to assist with any queries or issues.

Speaking of customer support, Ecowebzim Solutions truly shines in this aspect. The support team is not only responsive but also knowledgeable and genuinely eager to assist. I appreciate the personalized attention I received when I had questions about my hosting plan. The 24/7 support ensures that help is always available when needed.

In terms of pricing, Ecowebzim Solutions offers competitive rates for their hosting services. Considering the reliability, performance, and excellent customer service, I find the value for money to be exceptional.

In conclusion, I highly recommend Ecowebzim Solutions for anyone looking for a dependable web hosting solution. Their top-notch performance and excellent customer service make them an ideal choice for individuals and businesses alike. I am genuinely satisfied with my experience, and Ecowebzim Solutions has earned my trust as a hosting partner for the long term.

Your customer service pathetic! I mean it's non existent!! You don't answer on Live chat, support tickets and u don't even bother to answer your phones that goes ringing and ringing. Worse, you don't cooperate when someone things of moving on. This is the worst service ever!

I just wanted to say thank you for the fantastic support I received from Meera, She was very helpful, courteous, and warm in her emails and I felt the quality of service I received was extremely high and reflects very well on your company. Many thanks!

I was kind of skeptical at the beginning after seeing a couple of bad reviews, but I have to say it's been 3 months now and my website has not gone down even for a day. Yes, call support is sometimes unreachable, but their Live Chat support has always been there for me. I really recommend their services, Cheers!!

They dont pick up calls, they dont respond to whatsapp.

Very Poor Customer Service, No Assistance At All But Quick To Remind You When Payment is Due 🗑️

Ecowebzim has spent years perfecting the art of serving SMBs and takes a consultative approach to customize web hosting and technology solutions for customers. Thank you, guys!

the service is slow

Very responsive, helpful and on point. Felt great asking questions as he provided information in detail and gave me more information than i was needing which gave me a really good idea of what i am dealing with and how to handle my issue. 5Star service

The service is good but the customer relations is very poor. We logged a complaint about the website and emails which were malfunctioning but got response after 7 days.. The guys at the admin never pick up phones and never reply texts wheres they will be online. In order to get their attention you have to bombard their inboxes with a lot of writeups.. I don't see any necessity to run the company when you are even failing to interact with your customers.. I know Ecoweb can do better than this.