Ede & Ravenscroft Reviews 

2.557
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Great service from Ede and Ravenscroft. The online booking service was easy to use, which made organising that part of graduation stress free. On the day, the staff were very helpful with putting the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited their Cambridge branch today to purchase a dinner suit. I was assisted by Theresa who was absolutely amazing. The shop is set out beautifully and Theresa and her colleague were so welcoming... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The staff and organisation and equipment were fantastic and helped the day run smoothly. My only downside is that the gown hire is, in my opinion and many other students’ opinion, too costly. Consider... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The team made my graduation go so smoothly and my cap, gown and hood were perfect. I would definitely recommend using Ede & Ravenscroft. The process of getting the academic dress on was great althou... Toon meer

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4,1

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(2.557)

298 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Wonderful quality gowns and more

Wonderful quality gowns and more ,well looked after, staff amazing.
I was very impressed, made my day even more special.

19 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Craig,

Thank you for sharing your thoughts with us. We value every piece of feedback we receive and appreciate your review.

All the best,
Mia

Beoordeeld met 5 van de 5 sterren

Everyone looked suitably dandy and…

Everyone looked suitably dandy and correctly dressed for the ceremony. Thank you to the team at E&R who made the day go seamlessly. Ordering online was easy, and on the day, there were no issues despite the volume of graduates.

15 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Mr J Wills,

Thank you for your glowing review. We truly value your feedback and are pleased to hear that you enjoyed your experience with us.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

highly recommended

it was excellent, easy to order and pick up. Hiring gown was made simple, staff very nice and stayed the entire weekend till 6 PM for return. high quality and ironed shirt, highly recommended

23 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Zahra,

Your positive feedback means so much to us. Thank you for sharing your experience and for recognizing our team's efforts.

All the best,
Mia

Beoordeeld met 4 van de 5 sterren

Great service

Great service, the people made my masters graduation go smoothly! People there to help with robing and placement of the cape and hat!

The only thing that would need a slight improvement would be the base of my robe had dry mud on it as I was handed it. Whether this was used earlier in the day or another day, this should have been cleaned

19 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Libby,

Thank you so much for taking the time to leave a review. I do apologies about the condition of the gown, i will pass on this information.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Excellent service at CIOB graduation 2026 Drapers Hall

It was really a great pleasure to have received such a wonderful service from you and your staff. I had no qualm at all. I will even use your services again when I graduate again next year. Also will also recommend you to friends and colleagues.

15 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Manyane,

Thank you for taking the time to leave such a positive review. We look forward to continuing to exceed your expectations in the future.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Emotional, Joyous Occasion

The team were fantastic from start to finish, ensuring at every stage that my tassle was facing the right way, that my hood was sitting at the right length and that my cap was a snug fit. In fact, I think I'll take more qualifications, just to get to wear the clobber again!!!

Thanks Ede & Ravenscroft!

19 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear John,

Your positive feedback means so much to us. Thank you for sharing your experience and for recognizing our team's efforts.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Graduation Pictures

I had a great experience with Ede & Ravenscroft; they have an organised staff, good quality of service, and I believe that with such a service, the majority of customers will be satisfied. The booking process is not complex and is understandable, so that we can have a good order according to our needs. They have different prices, depending on the customer's order. Well-structured communication with the Customer, I would recommend other students from a different University, employees from different companies to work with Edge & Ravenscroft, they do excellent work when it comes to taking pictures for friends, family, colleagues from work, and we can keep them as our memories.

20 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Edivaldo,

Thank you for your encouraging feedback. We are thrilled to know that you were satisfied with your experience, and we greatly appreciate your comments.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

The entire process went smoothly from…

The entire process went smoothly from start to finish. Everything was well organised, efficient, and easy to follow. Communication was clear, and each step flowed naturally without any issues. Overall, it was a very positive experience, and I’m genuinely pleased with how seamlessly everything came together.

15 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Raimondas,

Thank you for your wonderful feedback and kind words. We are delighted to hear that you had a positive experience, and we truly appreciate you taking the time to share your review.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Easy pick-up, good service

The pick-up point is easy to find, there would be clear signage to the stand (For Cambridge it's around the downing place church). The whole collection process was really smooth, only took us a minute to finish the pick-up. The quality of the gown and bowtie is decent, sufficient to pass the ceremony requirements. The price is actually quite affordable, would definitely recommend for gown hire.

22 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Roderick,

Thank you for sharing your thoughts with us. We value every piece of feedback we receive and appreciate your time, i am glad the day was smooth for you.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

I would say the staff on the day doing…

I would say the staff on the day doing fitting went above and beyond for me. Been pregnant they really helped me and made me feel comfortable on the day.

21 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Consumer,

Your feedback is greatly appreciated, i am glad our team helped you feel good on your important day!

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, friendly and helpful. One member of the team even noticed something wrong with my hat while I was at the ceremony and fixed it for me on the spot. I was very impressed by how seriously they took their jobs.

19 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Christopher,

Thank you for taking the time to share your feedback, i am glad to hear our team on the day were helpful!

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Great love it

Great love it
Thankful

20 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Ninam,

Thank you, we are grateful for your feedback!

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

It was a fantastic day..

It was a fantastic day... My day was made by warm wishes and welcoming of staff in a friendly and loving way. They helped me to get ready for my graduation and flet comfortable and confident on the way I look. I never expected the day to be soooo smooth and easy. I loved the gown I am in love with the look. Thank you so much E&R for your support and help during my big day.

19 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Neelima,

Thank you for your feedback, i am so glad the day went smoothly for you!

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Everything was made easy (hiring for…

Everything was made easy (hiring for graduation ceremony): it was all done perfectly, and the E&R staff were so friendly, adding their own welcoming touch to the day. Thank you.

11 april 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dera Charlotte,

Thank you so much for your feedback, im very happy to hear our process was a smooth one for you!

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

I had such a positive experience with Pauline and Sharon

I had such a positive experience with the team who helped me get ready for my graduation. Pauline and Sharon were both absolutely fantastic! They were so warm, cheerful, and incredibly friendly from the moment I arrived. Sharon carefully picked my gown and cap and Pauline took the time to dress me and adjust the fit a few times before the ceremony took place to make sure everything was perfect and sitting right, which really put my mind at ease. Both Pauline and Sharon also involved my children who came along to celebrate this day with me which meant allot for them, and made them feel included in this special day. What could have been a nerve-wracking experience was made so easy and enjoyable thanks to their professionalism and kindness. They effortlessly created a relaxed atmosphere and made me feel completely comfortable throughout. I’m really grateful for their help and couldn’t have asked for better support on such an important day that me and my children will remember forever! Thank you Pauline and Sharon X

20 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Graduate,

We're so pleased to hear this and thank you for your positive feedback regarding our members of staff, this will be passed on. I'm glad they made your day so special.

Kind regards,
Mia

Beoordeeld met 5 van de 5 sterren

Accessibility

As a wheelchair user, this service was amazing. Thom emailed me with brilliant reasonable adjustments without me reaching out first and has definitely eased the stress of a very special graduation! Thanks to Thom for making my day a bit easier.

22 mei 2026
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Lucy,

Thank you for your lovely feedback, i am so glad to hear Thom made your day i will certainly pass on this feedback, we will always aim to make any accessibility adjustments that we can.

Kind regards,
Mia

Beoordeeld met 1 van de 5 sterren

Immensely disappointed

Immensely disappointed. Eden and Ravenscroft manner in which it treats customers not inkeeping with the service from the Open University. I really hope the OU reconsider their association with such a poor company.

1 oktober 2025
Review zonder uitnodiging
Logo Ede & Ravenscroft

Antwoord van Ede & Ravenscroft

Dear Mr Sebastian Soar,

Thank you for your feedback, This is certainly not the level of service we aim to deliver, especially on such an important occasion.

We would like to look into the concerns you’ve raised. So that we can investigate this fully and assist you directly, please contact us at CustomerServicesManager@edeandravenscroft.com
with your order details.

We hope to resolve this for you as quickly as possible.
Kind regards,
Mia

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