Great service from Ede and Ravenscroft. The online booking service was easy to use, which made organising that part of graduation stress free. On the day, the staff were very helpful with putting the... Toon meer
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I visited their Cambridge branch today to purchase a dinner suit. I was assisted by Theresa who was absolutely amazing. The shop is set out beautifully and Theresa and her colleague were so welcoming... Toon meer
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The staff and organisation and equipment were fantastic and helped the day run smoothly. My only downside is that the gown hire is, in my opinion and many other students’ opinion, too costly. Consider... Toon meer
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The team made my graduation go so smoothly and my cap, gown and hood were perfect. I would definitely recommend using Ede & Ravenscroft. The process of getting the academic dress on was great althou... Toon meer
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Ede & Ravenscroft Review
The queue to get the gown was quick. For something that is a necessity the prices for the gown/hat are steep.
When I went to get put into my gown the girl was rude and didn’t put it on correctly, so my girlfriend had to help me take it off and put it back on correctly. She was also rude, looked me up and down and rolled her eyes at me, I got the sense that she just wanted it to be over and done with.
22 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Harry,
I’m very sorry to hear about your experience with our staff on the day. We sincerely apologise for the inconvenience caused. We will take your feedback on board and pass this information on to the relevant team to help us improve our service going forward. Thank you for bringing this to our attention.
Kind regards,
Mia
Professional, friendly, reassuring
The guys at Ede & Ravenscroft are really friendly, and very helpful. They know how nervous some people can be during graduation, and their calm, professional approach is just what I needed. They made absolutely sure I stayed looking smart both for the photo and walk across the stage. Yes, you have to pay for the service but it’s worth every penny.
21 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Gavin,
Thank you so much for your lovely feedback about our staff. We really appreciate you taking the time to share your experience with us. It’s wonderful to hear that our team made a positive impression and provided you with a great experience. We’ll be sure to pass your kind words on to our staff.
Kind regards,
Mia
The staff were so helpful and really…
The staff were so helpful and really vigilant, ensuring that my gown was properly pinned etc.
14 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Christina,
Thank you so much for your lovely feedback about our staff. We really appreciate you taking the time to share your experience with us. It’s wonderful to hear that our team made a positive impression and provided you with a great experience. We’ll be sure to pass your kind words on to our staff.
Kind regards,
Mia
Good service.
Good service.
Very efficient, everything ran smoothly on the day. Would use again.
9 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Marcus,
Thank you so much for your lovely feedback, We really appreciate you taking the time to share your experience with us.
Kind regards,
Mia
Antwoord van Ede & Ravenscroft
Dear Mark,
Thank you very much for your kind feedback!
Best regards,
Mia
The professional attentiveness of the lovely staff of Ede &Ravencroft enhanced the experience of graduation.
The older gentleman who helped me put on my gown and cap and secure them in place was lovely. He was respectful and cheery. We were all checked at least 3-4 times before the graduation ceremony. The attentiveness provided enhanced our experience as memorable.
8 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Jennifer,
Thank you very much for your kind feedback about our staff. We’re so pleased to hear that you had a positive experience and that our team made your visit enjoyable. Your lovely comments are greatly appreciated and mean a lot to our staff.
Kind regards,
Mia
All round great experience
Lovely staff.
Straightforward process.
Good fit on cap and gown.
All round great experience.
Thank you
21 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Sarah,
Thank you so much for your feedback. I’m really glad to hear that your day went smoothly and that you had a positive experience. We truly appreciate you taking the time to share your feedback with us!
Kind regards,
Mia
Staff helped to fit the clothes
The staff on hand to dress each graduate were perfect for the job and made the whole process a lot easier.
21 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Bungo,
Thank you very much for your kind feedback about our staff. We’re so pleased to hear that you had a positive experience and that our team made your visit enjoyable. Your lovely comments are greatly appreciated and mean a lot to our staff. We’ll be sure to share your feedback with the team.
Best regards,
Mia
Antwoord van Ede & Ravenscroft
Dear K.Shah,
Thank you so much for your lovely feedback. We’re delighted to hear that we were able to help and that you had a positive experience. Your kind words are greatly appreciated!
Kind regards,
Mia
Lovely, quality robes for graduation, although expensive.
Lovely robes for graduation. Fit perfectly and the quality is great. My only disappointment is how steep prices are for the amount of people hiring robes and that it is a necessity. Surely they can be reduced to help students who already have university debts to pay.
13 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Rachel,
Thank you for taking the time to share your feedback with us. We truly appreciate your comments and the opportunity to improve.
Best regards,
Mia
Just about perfect!!
Just about perfect!!! E & R staff were lovely… helpful, understood the significance of the day for me and good humoured. Big part the experience. 👍👍
31 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Paul,
Thank you for taking the time to share your feedback about our staff. We truly appreciate your kind words. Your feedback means a great deal to our team.
Best regards,
Mia
The staff were lovely and the woman who…
The staff were lovely and the woman who dressed me in my robe really eased my nerves of walking across the stage. She was so friendly and smiley and congratulated me. So lovely
29 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Florence,
Thank you for taking the time to share your feedback about our staff. We truly appreciate your kind words and are pleased to hear about your positive experience. Your feedback means a great deal to our team.
Best regards,
Mia
The staff was very welcoming and from…
The staff was very welcoming and from start to end they were all on their toes. If it wasn't for them, then we students would be really confused.
30 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Nihira,
Thank you for taking the time to share your feedback about our staff. We truly appreciate your kind words and are pleased to hear about your positive experience. Your feedback means a great deal to our team.
Kind regards,
Mia
Post and out of stock clothing
Post and out of stock clothing
While ordering my academic clothing for LSE graduation, my size was not available and I was living abroad. Thanks to their customer service, they were able to find a fit clothing for me and ship it abroad at short notice.
22 april 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Victor,
Thank you so much for your lovely feedback. We’re delighted to hear that we were able to help you receive your academic dress.
Best regards,
Mia
Fantastic customer service
I recently graduated, and unfortunately lost a sentimental pin that I had left attached to my gown. I contacted the company, and received a phone call where Ede and Ravenscroft told me they had found it and consequently would send it out with Royal Mail, 48 hours tracked. I am delighted, and extremely grateful to the company for the speed and professionalism they demonstrated. Would recommend, fantastic team.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Isabel,
Thank you so much for your lovely feedback. We’re delighted to hear that we were able to help and that you had a positive experience. Your kind words are greatly appreciated!
Kind regards,
Mia
Dirty Robes
The staff were lovely and the actual robing/derobing was easy enough but the robes were dirty! The first robe they gave me was dirty so they replaced it with one that was only slightly dirty. Multiple people had the same problem. However, the staff were very lovely... you'd just expect spotless wear for how much money you're spending.
16 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Graduate,
We sincerely apologise for the condition of the gowns you received. This is certainly not the standard we aim to provide, and we are sorry for the disappointment this may have caused.
We would appreciate the opportunity to look into this further and address your concerns appropriately. Please contact us directly at cs@academic-services.co.uk with further details so that we can escalate this with the relevant team.
Kind regards,
Mia
Information sent by email was not clear…
Information sent by email was not clear and misleading. Hard to communicate with them since it is not part of your actual university, so they do not have the correct information sometimes. The day of they were very nice on site.
30 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Daniela,
We sincerely apologise for any miscommunication and any inconvenience this may have caused. We will take your feedback on board and work to improve our communication and processes moving forward.
Thank you for taking the time to share your feedback with us. We truly appreciate your comments and the opportunity to improve.
Kind regards,
Mia
Gown hire was simple and easy
Gown hire was simple and easy. Their staff were efficient and friendly making the whole process swift!
Prices are expensive is the only reason for reducing a star
31 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Graduate,
We sincerely appreciate your feedback and will pass on these comments to our staff from the day.
Kind regards,
Mia
If I could I would give it a zero!!
If I could I would give it a zero!!! They yanked my head and force fitted me into this gown. I had wanted a detail done differently and they just rudely disregarded my small request. Rough handled on a very special day, made me feel horrible!!!
31 juli 2026
Review zonder uitnodiging
Antwoord van Ede & Ravenscroft
Dear Kaya,
We are sorry to hear about your experience, and we appreciate you taking the time to provide this feedback. This is certainly not the level of service we aim to deliver, especially on such an important occasion.
We would like to look into the concerns you’ve raised. So that we can investigate this fully and assist you directly, please contact us at CustomerServicesManager@edeandravenscroft.com
with your order details.
Thank you again for bringing this to our attention — we hope to resolve this for you as quickly as possible.
Kind regards,
Mia
Antwoord van Ede & Ravenscroft
Dear Graduate,
Thank you for sharing your feedback, we hope you had a great day!
Kind regards,
Mia
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