I order a door as ASAP after 5 months no door I asked for cancellation and refund and the said OK and I later called them to get my deposit and they told me that they pass my refund to their financial... Toon meer
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Lees wat reviewers zeggen
Needed our front door replaced, contacted a few companies for quotes. Settled with Eden, few delays which were out of everyone’s control. Installers were punctual/clean/tidy/efficient. Explained every... Toon meer
I’m giving 5 stars purely because of 2 fitters Ashfaq & Irfan they both work together. I can’t praise them enough. True professionals, very dedicated for customer satisfaction. Don’t cut corners. You... Toon meer
Absolutely stunning...Andy and Steve were just brilliant, great work carried out. The new slate grey as transformed the house..when there was an issue with tbe facia cladding due to previous works do... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bespoke Replacement Windows, Doors and Conservatories at Affordable Prices!
Contactgegevens
Verenigd Koninkrijk
- 08001244545
- info@edenglazeuk.com
- edenglazeuk.com
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After reading bad reviews from others…
After reading bad reviews from others about this company, I was reluctant to offer this company my business until I have spoken to other about their experiences and how excellence workmanship that Eden Glaze have carried out and the outstanding quality of doors and windows they offer. So I thought I give myself the benefit of doubt and give them a chance to prove me wrong. So I called them up and a happy chappy called Usman came out quoted me. I was very impressed with the quote and the quality of composite doors they offered me. Job was done and dusted within a week and wow what an impressive job they have done, they also fitted me a 3 lever lock for free of charge too. Happy days. 👍 well done guys!
Top quality
Top quality service and all work completed to a high standard. Delivered on time and very competitive with their pricing.
Quality windows
Eden Glaze is where you will find quality products and first class customer service. Keep up the good work, thank you
Happy with the fit team Steve and Andy…
Happy with the fit team Steve and Andy are a credit to the company I would definitely recommend this company. Took longer then I thought it would to have them fit but I am happy with end result. Thank you EdenGlaze once again
Installed windows and doors
Installed windows and doors, great customer service and experience
Conservatory refurbishment
Very happy with the refurbishment of my conservatory went for a solid roof and it has made a huge difference. The installation guys were amazing and even helped me run some wires through and went over and beyond. Fantastic team would recommend to all.
Quality
Did whole house have to say quality windows and doors and fantastic customer service, also help with idea on porch and bi-fold doors would highly recommend
Had a composite door & windows from…
Had a composite door & windows from Eden glaze. Great customer service & the two fitters did a really good job. Highly recommend to others. Quality of the doors & windows is excellent.
Excellent service from Eden glaze
I highly recommend Eden glaze to everyone, thanks for a great fit on our windows and doors
Excellent quality and service
Excellent quality and service. Usman the salesman who came out was very helpful and polite. He got me exactly what I wanted. The fitters were very quick and clean. Would highly recommend.
Awful... bad company
I've got a quote and signed an agreement in Oct 2020 to install 2 doors. Until now (March 2021) no communication received from the company regarding installation of the doors. I've tried to contact them and one of the staff said their installer will contact me soon to agree the date. I have waited for months now but no news. I contacted them again through phone but no response. What an awful experience. I definitely don't recommend this company to anyone. Go to much reputable companies.
when is a door not a door? when you cant use it!
firstly door fitted with a faulty hinge, they arranged to replace it. Secondly replaced the hinge and the door kept locking me out. Fitter said the door had bowed and needed replacing. Now over 3 weeks later still no sign of the replacement door, no communication from the company and after being locked out with no way of getting into my property and no help when that happens, Im totally disgusted. A lot of money paid out for something that doesnt even work. I will be seeking legal advice or taking this company to court if they dont resolve this very soon.
Amazing quality amazing work
Beautiful Amazing quality work ! Thank u to usman who consulted with us and showed us what would be best for our home ! The service was outstanding better than what we expected and very pleased ! They really looked after us and sorted out the payment with us which was superb ! Stu and Craig were very respectful and polite and just got on with the job . It was was worth the wait and way better than what we expected !!! Everything was on point from start to finish 🤩🤩🤩. They took care of everything Highly recommend these guys absolutely amazing work 😃😃😃 if I could give more stars I would ! Thank u Eden glaze would be recommending u to family and friends !
Top notch
Good work, polite and respectful of our requirements in this pandemic. Eden glaze have been spot on!
I don't normally trust sales calls and naturally I was sceptical but Eden glaze have been honest and straight forward from the very first call.
The workers were quick with out saraficing quality and considerate of our needs.
All in all better than I expected and we've actually noticed a drop in our heating bills so thats another unexpected bonus.
Thanks Eden glaze.
Fantastic service.
I recently had a gentleman come out to me to give me a quotation on some windows and doors from Edenglaze uk he was very helpful and professional. I purchased 5 windows and 2 doors. They were fitted within a few weeks and the fitters were also lovely and did a fantastic job. Thanks guys. I would definitely recommend this company to family and friends and would contact them for any further work.
Thanks for a great fit on our windows…
Thanks for a great fit on our windows and doors. We have been waiting more then promised because of the COVID situation but end result we are happy with.
Eden Glaze excellent service
Use Eden Glaze and have nothing but praise for they all round work. The interest free deal was a great selling point and the quality of work was excellent!!
I would highly recommend Eden Glaze to all, already have my friends and family contacting them!
Thank you Eden Glaze!
My family ordered new house windows…
My family ordered new house windows doors on august 4th they originally agreed a 6 week turn around due to the COVID 19 there has been a slight delay we have been told multiple times that someone will get in touch with us regarding a date for installation it is now November 17th and we are yet to be in contact with anybody regarding a date or any form of communication. We have been given an email form senior management who have yet to respond to an email sent roughly around end of September. Given the consumer rights act of 2015 we feel that multiple aspects of the regulation have been badly forgot and we would just like some clarity of when we will be receiving the product I wouldn’t recommend the company to anybody.
My experience is that nobody will respond to you and leave you in the dark on all platforms of communication (email, Facebook, google review, telephone)
The worsted company what i used before
The worsted company what i used before.
I placed order for 2 doors which was expecting to be installed in 3 weeks time. Doors was delay, then they installed only part of door and was missing door panel.
Managers in this company most unprofessional. They couldn’t explain me when i will receive my full order. So I had to send many email,calls. After 2 months I received call from Manager and he told me what is my fault what they installed part of doors because I forced them to do this otherwise I will cancel my order. Yes I have right to cancel my order. After a month another manager rang me and explained what they not making anymore door panels what i order and he will send me a pictures of new panels. When I asked him to come and show me in personal what i can choose he said unfortunately he is part time worker and don’t have a time. The best customer service what I received after this call.
Is take me 5 month to cancel order.
I never saw the worst customer service and specifically Managers who are not interested at business at all
Absolutely stunning...Andy and Steve…
Absolutely stunning...Andy and Steve were just brilliant, great work carried out. The new slate grey as transformed the house..when there was an issue with tbe facia cladding due to previous works done by another company nothing was too much trouble with Scott sorting it out there and then. We would highly recommend from Usman who came as the sales rep to Scott for sorting issues but mainly the lads who fitted - just brilliant...waiting for the door in 9wks to finish off the whole look..
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