Edward Mellor Reviews 

Omg DON'T USE THEM AVOID!!! selling properties that vendors dont have right to sell dont tell u small print just want sales no matter what pressure tactics and sadly apprently am not the only person whos has been threw this not good enough terrible experience 😣

Great experience with Einar, Kim, Beth and Natalie walking us through the process of sale step by step.

I had a lovely experience with Edward Mellor. After being failed by another estate agent I approached Edward Mellor to sell my house. Einar Perdomo was very understanding and was quick to arrive to our house, he was able to take very good photos and 360 of the house, I was surprised how quickly he was able to create the advert for our house. Edward Mellor was quick to find buyers and definitely recommend them if you are planning to sell a house in Gorton area.

Tileasha has been great with helping us purchase a property! She was able to work around our busy schedules to insure we could view the property twice before making an offer! Tileasha has been quick to respond and has kept us up to date every step of the way so far!

Yes doing really well

STAY CLEAR - scamming, miss-selling sales people and useless customer service.

I sent a complaint email on 24th of February and have still received no response.

I have recently started a purchase with Edward mellow and was contacted to advise the offer had been accepted and if I would like to speak to someone about a conveyancer for the sale.

I said I would like to speak to someone and arranged a call back for the next day, at this point I had received a quote for conveyancing for £1000 from a comparison site. On Monday the 17th of February at around 4.40pm I spoke to someone on the phone, they quoted on the phone that the conveyancing cost would be £1800 with Edward Mellor, I went on back on the phone and said I had found something cheaper, Once I stated this the quote was then reduced to £1570 with a discount, On the phone I was told that this would be a ‘’Fixed’’ cost and would not receive any other charges apart from bank charges (Looking at my quote, an extra £45). I was told that this would be a ‘’Fixed cost, So I would expect that would be all I was due to pay. I asked them to give me a call back the next day, they called me back at 12:23 on Tuesday the 18th of February, I made the decision that I was happy to go ahead with this although it was more expensive it included searches + the ease of dealing with one person/company. Once I confirmed this, I paid the £25 fee.



I am extremely unhappy and feel I have been miss sold, since then I have received a further Document of the solicitor stating the total charges would be £2250 (This is before they have done Anything!), So this ‘’Fixed’’ cost was absolute nonsense. I have spoken to the solicitor about this, and they have said this is not the first occasion that they have experienced this with yourselves and the word ''Fixed'' should not be used under these circumstances, This is because they don't know how much things will cost

Horrific experience with the reddish branch purchasing a property - like of hills have eyes did mean girls. Will update with email evidence and proof asap.

ZERO STARS FOR THIS SHAMBLES OF A COMPANY. THE STAFFS CUSTOMER SERVICE SKILLS AT THE STOCKPORT BRANCH ARE DISGUSTING. THEY ARE RUDE, INCOMPETENT AND CONDESCENDING TOWARDS TENNANTS. AVOID AVOID AVOID

I am extremely disappointed with the service I received from Edward Mellor Auctions. From the beginning, their level of care and professionalism was severely lacking. They failed to carry out the necessary checks to confirm that the buyer was a genuine cash buyer, which caused a huge amount of stress and complications down the line. Once the auction ended and they secured their fee, they seemed to have no interest in helping me ensure the sale went through smoothly. There was zero aftercare, and I felt completely abandoned during the process. It’s clear that their primary concern was collecting their fee, not assisting me with a successful sale. I would not recommend Edward Mellor to anyone looking for a reliable auction service.

We were coming to end of the process & Tracey at Edward Mellor went above & beyond to make sure we completed & everything was finalised, I can’t thank her enough for all help, thank you

Not so good experience with edward mellor as the staff who was dealing my case was very rude

The branch’s refutation of my review itself contains several inaccuracies, each of which I could easily evidence through the raft of correspondence I have retained. For example, they refer to the kitchen. Two points:

1) the kitchen contained worktops over cabinets and a functional gas cooker. It was their representative who instructed me to have the property, including the kitchen, completely cleared before photos were taken and it was placed on the market, which I did. So the branch was responsible for the kitchen making the property not mortgageable, and as my representative for the sale gave me no warning it would be so.

2) they say their team provided a kitchen. It was actually the prospective buyer who offered to put a worktop and microwave they owned in there, so they would be given the mortgage. I agreed. Provision was nothing at all to do with anyone from Edward Mellor going ‘above and beyond’.

Finally, I’m pleased to report that very soon after the property was advertised with a very professional agency (Jordan Fishwick of Didsbury), there was a lot of interest. It sold for a cash amount of £183k, achieving more than Mellor’s managed. The sale was professionally handled and completed just before Christmas. This, I’ve learned, is the difference when you use professionals.

My opinion of the Levenshulme branch of Edward Mellor remains unchanged. I would advise anyone who asked me to avoid it.

Huge disappointment dealing with this estate agent. Failed to sell my mother in laws house. Said it was unmortgagable when it actually wasnt. Encouraged us to go to auction when there was no need to. We feel they were not very transparent about their fees. Assured us nothing to pay when we parted amicably with them. At this point they didnt mention that in the small print was a clause that if the house goes on to sell to someone who had seen it with them, they can claim the fee. A friendly warning may have been nice. The house sold through a much more proactive agent, unbeknown to us to a lady who had seen it in the past. Infact we later found out that Edward Mellor had advised us to decline her offer. Fast forward to a debt collectors letter landing on our doorstep with a large fee to pay within 14 days. No previous invoices or phone calls to us, just this final demand! Absolutely appallingly bad practice. So basically, a warning to all that this is in the contract, please be aware. As for Edward Mellor, pretty useless, underhanded and non transparent. My father had dealings with them a long time ago and told me he wouldn't trust them as far as he could throw them. We really should have listened to him.

This company are greedy and unprofessional expecting us to pay a fee despite not finding us a buyer, not telling us about offers, not sending us a bill but instead sending in debt collectors. Use them at your peril

Well the girls in The Hyde office are so help accommodating very pleasant and nice. I would definitely recommend the company as The Hyde team are amazing thank you for your assistance

The day came to get the keys to my property back. I had arranged with the branch manager to have them posted through the door of the house on any of the three days Friday to Sunday, ready for me to pick up at 11.00 on Monday, when I was meeting another estate agent there.

Guess what? I arrived and there was no sign of any keys.

Not only this but the house had been left unsecured. The alarm had not been set, only one of the back door locks had been locked, and the security chain on the back door had not been put in place.

To get my keys back, I had to phone head office and tell them (truthfully) I was sending the police round to their Levenshulme branch within the next hour as they were illegally withholding my property. It was amazing how quickly they brought the keys round after that…

My advice to all…avoid this branch of this company.

Absolutely no service levels whatsoever. As a Landlord with the "gold service" I am yet to receive any service. They are very "Stockport" and do not offer a local service outside of the area.

They consistently ignore questions and requests. Within less then 12 months, I have two causes to complain, and they cannot understand why! There isn't enough room here to set out.
I am delighted to be at the end of a 12 month contract with them.

Appalling is the best I can say about them.

Had good dealings with this company, when commication with the buyer seemed to faulter and the sale looked like it might fall through, Pauline helped keep pushing things forward with daily contact to get the sale over the line all the way upto exchanged day, could not really ask for more

Very poor communication. Avoid

Suffered huge financial losses due to the incompetence of Edward Mellor and the worst aspect is that they would never respond to a complaint. The complaint policy on their website states 14 days for a response which is a lie as I never received a response in 2 years after all sorts of progress chasing and wasting valuable time. Now I am discovering that Edward Mellor does not engage in the complaint process not only to save their costs but also to prevent a complaint from being escalated to the Property Ombudsman as the Ombudsman would not accept a complaint without a final response from the Agent. Because of this, I lost the opportunity to escalate my complaint to the Ombudsman service.