eHealth Insurance Reviews 

3.128
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Since our plan D insurance will no longer be in our area as of Dec. 31st 2026, I called them yesterday after receiving their letter hoping they’d refer us… after 45 minutes I got nowhere, so I googl... Toon meer

Beoordeeld met 5 van de 5 sterren

I needed to change something on my insurances. I'd had a bad week but when I spoke to my agent, Tracy Chapatal, she was able to help me with everything I needed. She has been there for me and my hus... Toon meer

Beoordeeld met 1 van de 5 sterren

Worst company to work for . Training only consisting of studying for state exam and doing certs . Maybe a brief PowerPoint here and there . Role plays didn’t help at all cause they only focused on sel... Toon meer

Beoordeeld met 4 van de 5 sterren

The agents I've interacted with were very willing to help solve problems I encountered and were very friendly. The application process through ehealth is pretty simple. Most problems I've had were wit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ziektekostenverzekeraar
  2. Online marktplaats
  3. Verzekeraar

Informatie afkomstig van verschillende externe bronnen

Founded in 1997, eHealth is the nation’s leading private health insurance marketplace. Millions of individuals, families and small businesses use our top-rated tools to compare and purchase health insurance from leading insurers like Aetna, Humana, Kaiser Permanente and Wellpoint. In addition to health, dental and vision insurance products, eHealth also provides powerful online and pharmacy-based tools to help Medicare beneficiaries navigate Medicare health insurance options, choose the right plan and enroll in select plans online. Headquartered in Santa Clara, eHealth has offices in San Francisco, Gold River, Austin, Salt Lake City and Xiamen, China, as well as remote employees across the globe.

Geschreven door het bedrijf

Customer Promise

Customer Promise

1) To Be Your Advocate

2) To Have the Best Prices

3) To Offer the Largest Selection Online

4) To Be Available

5) To Charge No Fees

6) To Remain Unbiased

7) To Make it Simple

Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,5

Alle reviews

(3.128)

93 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Since our plan D insurance will no…

Since our plan D insurance will no longer be in our area as of Dec. 31st 2026, I called them yesterday after receiving their letter hoping they’d refer us… after 45 minutes I got nowhere, so I googled & found health.
I called them this a.m. & was not put on hold, we dealt with Jeanette Castro, who was extremely kind, helpful & patient explaining everything! Not only that, but we’ll be paying much less than we were, so VERY happy!
Elizabeth Tanaka

25 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst company to work for

Worst company to work for . Training only consisting of studying for state exam and doing certs . Maybe a brief PowerPoint here and there . Role plays didn’t help at all cause they only focused on selling a plan . Worst training experience . Now we’re in nesting and no one really knows what to do or how to answer questions that we are getting on calls . Training was not useful at all . Then we go into production on our own next week and we’re just as lost as ever. They don’t care that we don’t. Know what to do . They only let us do buddy calls 2 calls and now they are just throwing us to the wolves . I wouldn’t recommend anyone working here

24 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed to change something on my…


I needed to change something on my insurances. I'd had a bad week but when I spoke to my agent, Tracy Chapatal, she was able to help me with everything I needed. She has been there for me and my husband a couple of different times and has been a rock star with these insurance sign ups and any issues we have had. I highly recommend EHealth to anyone who wants to allow someone else to get you the best insurance for your money with easy explanations thrown in for free. Thanks Champ, Tracy.

18 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't trust e-health with your bank information!

When filling out the information it asks me my birth date and my age and I filled it out correctly. It gave me a quote that was affordable for me so I gave them my bank information for it to be withdrawn. Then they claimed that the year of birth for me was 2026. Asked them to change it to the correct one. Then they told me the rate would be three times more and tried to take it out of my bank account immediately. I had to stop check on my bank account which caused me a fee. It was obvious that they are trying to meet quotas. Even after filling out a request to cancel the application, they tried to take it out of my bank account. They should ask if I can afford the new quote before taking it out of my bank account. It's obvious that this is some sort of a scam. I will report this to some sort of authority.

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Help and Friendly Service

The agents I've interacted with were very willing to help solve problems I encountered and were very friendly. The application process through ehealth is pretty simple. Most problems I've had were with the carrier itself (gave me such a headache) and not ehealh.

7 augustus 2026
Logo eHealth Insurance

Antwoord van eHealth Insurance

Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!

Beoordeeld met 4 van de 5 sterren

I talked to multiple people but the…

I talked to multiple people but the one,Denise Anderson, helped me the most. She's a very helpful, nice and knowledgeable person.

3 augustus 2026
Review zonder uitnodiging
Logo eHealth Insurance

Antwoord van eHealth Insurance

Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Nicole did an awesome job

Nicole did an awesome job. She was on top of my app. She noticed that it was take a long time to get approved. So she reached out to me to figure out why. We discovered that bcbs thought I moved. She contacted bcbs abd got everything straighten out abd got an approval within a day. Ehealth is luck to have her!

9 juli 2026
Beoordeeld met 2 van de 5 sterren

Everybody was talking how easy it is to…

Everybody was talking how easy it is to compare Medicare advantage plans online with e-health! Not outside of the open enrollment and not without calling and talking to an agent!!! Some of us seniors are capable of doing so online by ourselves!

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would highly recommend!

Everyone was so very helpful, from start to finish!
Worked with Dawn Haling, who was wonderful. She answered all my questions and worked through the confusion that can come with working with a government program. I would highly recommend!

3 juni 2026

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