eHealth Insurance Reviews 

A special thanks to Natalie. She was very polite, helpful and patient. She explained to me all the details I would like to know about the blue shield policy I was interested in. She was very professional and made the enrollment for me very easy. I am glad I went through eHealth to enroll in my new policy. I will share my good experience with all my friends and family.

Ashley Sukup
Licensed Insurance Agent
Is a consummate professional! She’s knowledgeable, quick, friendly and makes the insurance program choices easy to understand and digest. Coverage for the year can be a stressful and expensive endeavor. I’m so grateful for Ashley!

Please run from this company. They prey on the elderly. I walked into my eighty-five year old Dad’s house as he was answering questions to what he thought was his insurance company. They are frauds and their sales representative Christopher Suida should be fired. My Dad told them several times that he was eighty-five and did not understand their questions. When I got on the phone Mr. Suida was indignant that I had interrupted his call.

I called the number on the post card.
I told him when he started asking me about making a doctor's appointment to send me the doctors info to my email. I never said which company I was willing to go with. He never quoted a monthly payment. I got frustrated with him when he kept asking me questions as to which doctor I wanted. I want to be able to Google the doctors to see what they are about. I needed to know if they accept CHAMPVA along with Medicare. I can only find that out by calling their receptionist. He would not listen. He said he would email me the list at the end of one hour. We said goodbye. I got a text message from a doctor telling me when my appointment was. I did not okay this. Minutes later I got an email I thought was from the doctor. It was from him telling me to click on the link to accept the insurance.
Your high Pressure sales people loss this person and it will cost you more potential customers.
I have CHAMPVA. I don't need an Advantage supplement. I told him that. And if it is truly $0 premiums
$0 deductibles, $0 copays, that would be great. But I very much doubt that.

Employers: GO ELSEWHERE

My company was sold Cigna+Oscar insurance by way of EHealth.com. For nearly two years this insurance was active, paid automatically by ACH on time and in full every month.

In Feb of 2023 the Cigna plan needed to change for some unknown reason.

EHealth.com sent one email with a typo in the email address to me. I did not receive said email of course as it had a typo in the address. A typo that would have forced the email to bounce back to EHealth.com

The plan was subsequently canceled due to non-renewal. Again I was not notified. No email, phone call, physical mail or otherwise was sent.

EHealth.com own supervisor of this department agreed that one single email with a typo was sent. Further, once this was learned EHealth was not willing to offer any support in expediting a new plan for coverage.

Summary: My employees were 6 months without coverage because EHealth did not communicate the plan was terminated.

E-Health is a SCAM!!! Run don't walk!!
Paid the entire year of '22 for my employees and find out it doesn't qualify for the federal minimum requirements!
Now I get to pay the gov't surcharges in addition to the health coverage.
Needless to say I cancelled my policy the day I found out they were a scam!!!
STAY AWAY!

'ehealth' is more or less the 'middleman'. I had a very good representative that tried his best but never the less it was all a nightmare when he got Unitedhealth for my brother. After hours on the phone with upper management, and him, it still turned into a nightmare dealing with Unitedhealth and ehealth. It's best to go DIRECTLY to the company on your own. So much LESS confusion. A total nightmare dealing with ehealth because, like I said, they are the middleman/third party and it's just not worth it. Go directly to the company of your choice. Less headaches for sure.

I submitted an application with ehealth, and have been waiting for a response. I finally received and email 4 days later, only to state my application has not yet been processed. There is NO customer service, and I want to withdraw my application. I will fight this company and will not be paying.

I signed up online for wellcare, then after a day I tried to cancel and keep my own plan. Was told I needed to speak to a wellcare agent. He transferred me to one. One that I could not understand very well. Eventually I was told it had been canceled. On 12/5 I decided to make a phone call to confirm only to find it had not been.

I came within 24 hrs. of becoming an UNINSURED 80 y.o., with lung issues because of eEALTH, who totally dropped the ball and never contacted me to report my potential Insurer needing more information, DESPITE my 3 phone calls in 31 days to check my status. Randy Rolf recommended a co. that NEVER takes my lung issues and rejected me. I only discovered on my 3rd call (24 hrs before Open Enrollment ended) that I was rejected. I'm reporting them to the State Corporation Commission who licenses them AND to their Corporate Headquarters.
If being insured is important DO NOT USE eHEALTH !!!

One word superlative!
Jack N has helped me he has forgotten
More than most people know about health coverage products as a whole.
Jack deserves significant monetary recognition please see he gets it thank you Pat Palazzolo member for yrs

Friendly, knowledgable agent.

EHealth Insurance Agent told me he looked at the Insurance Plan website and it indicated my Primary Care Doctor was a member of my plan so I signed up for the plan. 10 days later I received a letter from the HealthPlan that my Doctor was not a member of my specific plan!!. Agent did not do his due diligence properly and now I have to start over looking for another plan. Verify anything this company give to you over the phone!!

Was told someone would contact me with regard to their IVR and website malfunctioning when signup. No one did. Absurd lack of customer service. If you call any of the "direct" numbers they give you and they all go to the same number! Was advised that they could not find our information. When you save the enrollment progress it did not save a thing?!?

I had such a horrific experience with this company trying to take advantage of my mother, an Alzheimers patient, that L.A Times reporter David Lazarus detailed my nightmarish experience in his May 4, 2021 column. Anyone considering doing business with this company should learn about and their deceitful, unethical business practices.

Hermie Kapunan
Kudos to Steve Richardson
He did a great job explaining to me everything regarding this Medicare Supplemental Insurance

The agent was very helpful and enthusiastic

Poor customer service, Poor communication.

They use a shady call center to make outbound calls. I've gotten harassing & utterly rude incoming calls for several months. I'm unable to get removed from their call list.

Always shows up as the first result when you're trying to find health insurance plans available in your area; says they will show you plans if you give your zip code; never actually shows you plans and prices without trying to get further unnecessary personal information.