great service experience, I made a mistake in my order and when I noticed I reached out to them and they were able to update my order in no time and send me a correction by email. The delivery wasn't... Toon meer
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Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the... Toon meer
Bedrijf heeft geantwoord
Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Contactgegevens
Friars Gate, DN4 5NU, Sheffield, Verenigd Koninkrijk
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,5
Uitstekend
866 reviews
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ordering process simple to navigate
Ordering process simple to navigate, regular delivery updates and delivered on time.
25 juli 2025
Antwoord van Electricals Online
Thank you for the kind feedback.
Antwoord van Electricals Online
Thank you for the positive review.
Great service and fast delivery!
1 juli 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the positive review!
First class service with great prices
1 juni 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the positive review.
Unapologetic in refusing a return for…
Unapologetic in refusing a return for an air conditioner that doesn’t pump the air outside and is heating the room up. Clearly not fit for purpose.
Terrible experience and won’t shop here again.
10 juli 2025
Review zonder uitnodiging
Added me to their mailing list without…
Added me to their mailing list without consent - have been getting spam from them. not what i signed up for and I definitely opted out. This may not be a big deal to most customers but I definitely view this as a an abuse of how they handle personal data
20 juni 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Hello,
I'm sorry to hear about the issue, please could you get in touch with us to resolve this issue? I can't find any details relating to this as I only have your initials from this review, and we have not received any additional info.
Apologies for any inconvenience caused.
Fast and efficient.
My veritas alarm stop working I found the fault ordered the part from electrical online for the right price. Delivered next day . Alarm working again in less than 24 hrs . That’s what you call efficiency. Excellent company.
3 juli 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the review! Your feedback is much appreciated, and we're glad to hear that you had such a positive experience. We hope to hear from you again soon.
Some items were late
Some items were late, it appears someone had forgot to pass my order onto relevant supplier. If I hadn't kept chasing, I might have never received all my items. Did receive apology, and staff very polite and helpful once it was realised what had happened.
25 juni 2025
Antwoord van Electricals Online
Hello,
Thank you for the review. I'm very sorry about the issue with your order, but I'm glad to hear that it was rectified.
If there is any other way we can help you please do let us know. Thanks again for taking the time out of your day to leave a positive review!
£9.95 postage for something weighing 30…
£9.95 postage for something weighing 30 grams. Absolute rip off!
9 juli 2025
Review zonder uitnodiging
Amazing customer service
Amazing customer service. Got 2 central heating thermostat controls for home which were exceptionally well price in comparison with my service provider! In addition I needed them in record time & staff were kind enough to expedite this order quickly despite being pass the cut off time of midday. Very helpful to & product looks and work well. Will definitely be using you guys again!
25 juni 2025
Review zonder uitnodiging
Antwoord van Electricals Online
That's great to hear, thank you for the kind review! We hope to hear from you again soon!
Good prices, rapid delivery!
I bought a security system from Electricals Online. It appears that this is a very competitive area as the prices are very similar. However Electricals Online were slightly cheaper for the panel that I wanted. When I placed the order, on a Friday, I selected standard delivery and expected delivery Monday or Tuesday. I was pleasantly surprised when it arrived on Saturday. I haven't powered it up yet but good price and rapid delivery, what's not to like?
20 juni 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the positive review, your feedback is much appreciated. We hope the unit works well for you.
Great experience
Great experience. Order arrived quickly and packaged well.
16 juni 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you!
Lamps arrived as expected
Lamps arrived as expected, fast delivery
1 juli 2025
Review zonder uitnodiging
Antwoord van Electricals Online
Thank you for the kind review!
Antwoord van Electricals Online
That's great to hear! Thank you for taking the time out of your day to leave this review.
Reasonably competitive prices but high…
Reasonably competitive prices but high carriage charge on storage heaters.
24 juni 2025
Antwoord van Electricals Online
Thank you for the positive review.
Sorry about the high carriage charge, unfortunately we have very high carrier costs for this so we are left with no choice but to charge what we charge.
We hope to hear from you again in future.
Antwoord van Electricals Online
Thank you for the kind review. We hope to see you again soon!
Good price, slow dispatch
Good price, but very slow dispatch and delivery. Had to buy some items twice, elsewhere.
24 juni 2025
Prices extremely competitive.
Their prices are extremely competitive.
The website search struggles to find an item that you know they have, when previously found via google.
The range on some products is limited; suppose that will expand over time.
Very easy to place an order and delivery was swift too. Payment was great with PayPal as well.
6 juni 2025
Review zonder uitnodiging
Brilliant service
Brilliant service, Greenwood fan fitted straight into old space job done 👍
13 juni 2025
Review zonder uitnodiging
Antwoord van Electricals Online
That's great to hear! Thank you for taking the time out of your day to leave this review.
Antwoord van Electricals Online
That's great to hear! Thank you for taking the time out of your day to leave this review.
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