Typical me, renewed my car insurance for the wrong date (leaving my car uninsured for 3 days). Called customer serviceS, and was sorted within minutes. The lady I spoke with had great customer skills... Toon meer
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Lees wat reviewers zeggen
I always remembered that the longer you are with a insurance company that the cheaper the rate gets. I'm paying OVER $400 for 2 cars. With the price rise of everything, it is just disappointing. We... Toon meer
Bedrijf heeft geantwoord
I highly recommend Elephant Insurance. I had an auto accident in Roanoke VA in April 2026 and they took care of me so quickly. I will recommend them to anyone. They have the best rates and reimbur... Toon meer
The whole process of switching over to Elephant Insurance was easy and the premium is literally half of my old insurance! It’s nice not to be gouged by an insurance company. Customer service is top no... Toon meer
Bedrijfsgegevens
- Autoverzekering
- Tussenpersoon voor woningverzekering
- Verzekeringsmaatschappij
- Motorverzekeringsmaatschappij
- Huurdersverzekeringsmaatschappij
Over Elephant Insurance
Geschreven door het bedrijf
We’re the friendly, trusted car insurance experts. We protect your herd.
Get a quote
We protect your Herd! Like all elephants, we go to the ends of the earth for our herd, guiding you through the unfamiliar and unforeseen. We charge through challenges with compassion and confidence only experts can. We’re good listeners and always remember what matters most—your protection.
We offer simple, affordable car insurance that’s easy to understand and use. The journey starts with an easy online quote with coverage information along the way, or by phone or chat with a licensed agent. Our tools help you find the best protection for your needs and budget, and we’re always here to help you if you need to file a claim.
Headquartered in Richmond, VA, we’ve been recognized as one of Forbes America's Best Insurance Companies, named USA TODAY’s 2026 America’s Best Customer Service in Financial Services and have achieved a lower-than-expected complaint rate (NAIC Private Passenger score). As a certified Great Place to Work®, we pride ourselves on a strong, inclusive culture.
Car insurance discounts Try our Coverage Wizard ContactContactgegevens
P.O. Box 5005, 23058, Richmond, Verenigde Staten
- 877-218-7865
- customerservice@elephant.com
- elephant.com
4,4
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Online application was super simple and…
Online application was super simple and straightforward. Cost was another factor...excellent value. Thank. you!
2 februari 2026
Antwoord van Elephant Insurance
Thank you for your kind words! We're delighted to hear you found our insurance easy to set up and affordable. If you ever need assistance, please call us at 877-218-7865, Monday–Friday, 8am–6pm EST. We appreciate having you as part of the Herd! - JT
Es increíble lo que esta supuesta…
Es increíble lo que esta supuesta aseguradora hace, pues te envía por correo un anuncio donde te ofrece un buen precio o mejor dicho un precio justo ya que todas las aseguradoras han subido sus precios supuestamente por el alza en todo pero en realidad la gente sigue ganando igual pero bien lo qie me sorprende de esta aseguradora es que cuando te dan la cotización final y aceptas te piden tu información financiera y luego que firmas el acuerdo que les das permiso de realizar los cobros, te envían un nuevo precio y tu información financiera queda guardada firmada y autorizada para que realicen los débitos de tu cuenta
5 februari 2026
Review zonder uitnodiging
Antwoord van Elephant Insurance
Thank you for taking the time to share your feedback. We understand the importance of transparent and consistent pricing, and we’re sorry to hear about your disappointment with your recent experience. Your concerns are important to us, and we appreciate you bringing them to our attention.
If you have any questions about your quote or would like to discuss your policy further, our customer service team is here to assist you. Please feel free to contact us at 877-218-7865, Monday through Friday, 8am to 6pm EST. We value your input and hope to have the opportunity to address your concerns directly. - Joy
Good place to have
I have really enjoyed having them. They gave the best rate and easy to use.
31 januari 2026
Antwoord van Elephant Insurance
Thank you for sharing your feedback. We understand how important it is to have consistent and transparent information about your rates. At Elephant Insurance, rates may change when new information is added to your quote, such as updated vehicle details, coverage adjustments, or when reports are returned during renewal or quoting. We strive to offer competitive pricing and review all available discounts for our customers. If you have questions about your quote or would like to discuss your concerns further, please contact our customer service team at 1-877-218-7865, Monday through Friday, 8am–6pm EST. We’re here to assist you and review your options together. - Joy
Cheaper rate
29 januari 2026
Everything is good.
27 januari 2026
Very easy transaction with this company…
Very easy transaction with this company and affordable insurance def recommend them
26 november 2025
detailed reviews):
detailed reviews):
"I had a really bad experience with Elephant Insurance and canceled after just one month. I originally signed up for a policy quoted at $465.20, but they ended up charging me $530—already a red flag. Worse, their customer service was awful. It took four separate calls to finally get written/email confirmation of my cancellation. They were unresponsive and unhelpful every time. I wouldn't recommend Elephant to anyone looking for reliable auto insurance."
20 januari 2026
Review zonder uitnodiging
Antwoord van Elephant Insurance
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating billing and communication issues can be. At Elephant Insurance, we strive to provide clear information and responsive service to all our customers. Your comments are important to us and help us improve. If you would like to discuss your concerns further or need additional assistance, please contact our customer service team at 1-877-218-7865, Monday through Friday, 8am–6pm EST. We’re here to help. - Joy
Early 2000 prices
The convenience of the whole process being on line was refreshing. The process was faster than I've experienced. The best part was the savings that I received.
31 december 2025
Antwoord van Elephant Insurance
Thank you so much for taking the time to share your experience with us! We’re truly grateful for your kind words about our convenient online process and the speed of your journey—from quote to coverage. Nothing makes us happier than knowing the savings you received brought you “early 2000s prices!” 🐘
We’re honored to have you as a member of The Herd. Your trust means the world to us, and we’re here anytime you need us. Welcome—and thank you again for choosing Elephant to protect what matters most! - Roy
They listened to me.
They didn't call me and try to get me to get anything that I didn't need,they let me decide what I needed on my policy and I really like that.
30 december 2025
Antwoord van Elephant Insurance
Thank you so much for your thoughtful feedback! We’re delighted to hear that you appreciated having the freedom to choose exactly what you needed for your policy—without any pressure from us. Empowering our customers to make the best decisions for themselves is at the heart of what we do, and it’s wonderful to know that made a difference in your experience.
We truly value your membership in The Herd and are grateful you took the time to share your satisfaction. If you ever need anything or have questions about your coverage, we’re always here for you. Thank you for choosing Elephant Insurance! - Roy
Easy access to your products
Quick fast and easy...the way retired life should be....peaceful....
5 januari 2026
I've been with elephant for many years
DecI've been with elephant for many years, almost 10 years.I had one accident added those ten to years they raise my renewal, to over $600. I advise anybody never never to go with this insurance company. I found insurance under $300 for the same coverage that I had with the elephant. 4 over 10 years Then they gonna send me an email saying.I owe them $34 because I had cancel
.My policy with the elephant now ain't that some never go with this company
13 december 2025
Review zonder uitnodiging
Antwoord van Elephant Insurance
Hello! Thank you for sharing your feedback and for being a valued customer for nearly a decade. We appreciate your loyalty and understand your concerns regarding your recent renewal and policy cancellation. Our pricing and billing practices are determined by a variety of factors, including claims history and policy details, and are designed to align with our underwriting guidelines. If you have any questions about your account or would like further assistance, our team is here to help clarify any details and support you with your insurance needs. - Roy
Reasonable quote from a steady company
Reasonable quote from a steady company. Not alot of hoopla, or programs to figure out.
and they were less expensive than my previous insurance company.
27 december 2025
I had no issues at all
31 december 2025
Antwoord van Elephant Insurance
Thank you for sharing your positive experience with Elephant Insurance. We're glad to hear that everything went smoothly for you. We appreciate your trust in us and look forward to continuing to protect your herd! - Roy
Cheaper rate helping people times are…
Cheaper rate helping people times are hard thank you elephant! Keep up the good work.
28 december 2025
Antwoord van Elephant Insurance
Thank you so much for your kind words! We're glad to hear our rates have helped make things a little easier during challenging times. Your support means a lot to us. If you ever have questions or need assistance, we're always here to help at 877-218-7865, Monday through Friday from 8:00 AM to 6:00 PM Eastern Standard Time. Thank you for being part of our herd! - Roy
Antwoord van Elephant Insurance
Thank you for your positive feedback! We're delighted to hear you had a great experience with our service. If you ever need assistance or have questions, please reach out to us at 877-218-7865, Monday through Friday from 8:00 AM to 6:00 PM Eastern Standard Time. We appreciate having you as part of our herd! - Roy
I have until the end of the month to…
I have until the end of the month to pay a bill. BY LAW I HAVE UNTIL THE END OF THE MONTH!!!!!!!
you cancelled my insurance the day after Christmas. Are you fu*king kidding me?!?!?!?
What a pathetic ass excuse of a company!
Trashy ass company!!!
26 december 2025
Review zonder uitnodiging
Antwoord van Elephant Insurance
Hello,
Thank you for taking the time to share your feedback. We understand your frustration and want to help address your concerns. Please reach out to our customer service team at 877-218-7865, available Monday through Friday from 8:00 AM to 6:00 PM Eastern Standard Time. We are here to support you and discuss any questions you may have. Thank you again for sharing your experience. - Roy
its an alright insurance company
its an alright insurance company. Kinda expensive if you're going for full coverage. Collision was fine.
7 juli 2025
Antwoord van Elephant Insurance
Thank you for sharing your feedback. We appreciate your honest perspective and are glad to hear that your experience with our collision coverage was positive. If you have any questions or would like to review coverage options to ensure you’re getting the best value, our customer service team is here to help. Please contact us at 877-218-7865, Monday through Friday from 8:00 AM to 6:00 PM Eastern Standard Time. We value your input and are always here to support you. - Roy
I use to have elephant ins I really…
I use to have elephant ins I really liked them but when I got sick my insurance lapsed and they would not let me renew with a really big deposit
25 december 2025
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