Typical me, renewed my car insurance for the wrong date (leaving my car uninsured for 3 days). Called customer serviceS, and was sorted within minutes. The lady I spoke with had great customer skills... Toon meer
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Lees wat reviewers zeggen
I always remembered that the longer you are with a insurance company that the cheaper the rate gets. I'm paying OVER $400 for 2 cars. With the price rise of everything, it is just disappointing. We... Toon meer
Bedrijf heeft geantwoord
I highly recommend Elephant Insurance. I had an auto accident in Roanoke VA in April 2026 and they took care of me so quickly. I will recommend them to anyone. They have the best rates and reimbur... Toon meer
The whole process of switching over to Elephant Insurance was easy and the premium is literally half of my old insurance! It’s nice not to be gouged by an insurance company. Customer service is top no... Toon meer
Bedrijfsgegevens
- Autoverzekering
- Tussenpersoon voor woningverzekering
- Verzekeringsmaatschappij
- Motorverzekeringsmaatschappij
- Huurdersverzekeringsmaatschappij
Over Elephant Insurance
Geschreven door het bedrijf
We’re the friendly, trusted car insurance experts. We protect your herd.
Get a quote
We protect your Herd! Like all elephants, we go to the ends of the earth for our herd, guiding you through the unfamiliar and unforeseen. We charge through challenges with compassion and confidence only experts can. We’re good listeners and always remember what matters most—your protection.
We offer simple, affordable car insurance that’s easy to understand and use. The journey starts with an easy online quote with coverage information along the way, or by phone or chat with a licensed agent. Our tools help you find the best protection for your needs and budget, and we’re always here to help you if you need to file a claim.
Headquartered in Richmond, VA, we’ve been recognized as one of Forbes America's Best Insurance Companies, named USA TODAY’s 2026 America’s Best Customer Service in Financial Services and have achieved a lower-than-expected complaint rate (NAIC Private Passenger score). As a certified Great Place to Work®, we pride ourselves on a strong, inclusive culture.
Car insurance discounts Try our Coverage Wizard ContactContactgegevens
P.O. Box 5005, 23058, Richmond, Verenigde Staten
- 877-218-7865
- customerservice@elephant.com
- elephant.com
4,4
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have Elephant insurance for more than…
I have Elephant insurance for more than 10 years. Customer service was very good in the beginning but now I feel that it has south When a company doesn’t take care of their customers there is not much else to say.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Elephant Insurance
Thank you for being a loyal Elephant Insurance customer. We sincerely regret to hear that your recent experience with our customer service has not met your expectations. Your feedback is important to us, and we are committed to improving our service to better support and care for our customers. Please feel free to reach out directly so we can address your concerns and work toward a better experience for you - Roy
Easy Navigation and Process
My experience was great because of the easy process and how to navigate on the website so easy compared to other websites that are so complicated.
2 augustus 2025
Super easy to sign up online
Super easy to sign up online. And you can't beat the price!
7 augustus 2025
Super easy set up!
28 juli 2025
You're the cheapest
You're the cheapest, after that I need to make sure I don't get into an accident. I encourage everyone to join. The other big names are expensive and we are loyal with the ones who treat us right
5 augustus 2025
Easy to do online
no hassle, just plain easy to understand car insurance quote. plus they are cheaper than the other places and they don't share my info with every one and their mom lol not getting 476thousand spam calls about insurance is kinda nice
28 juli 2025
Getting insured was quick and easy.
Getting insured was quick and easy.
Great value for my money.
2 augustus 2025
Quick fast and to the point
Quick fast and to the point. And not trying to get money from the poor. That speak for a lot..thanks
1 augustus 2025
Low premium for Liability only brought…
Low premium for Liability only brought me to Elephant. We'll see how long it stays low.
3 juli 2025
Made the experience quick and easy and…
Made the experience quick and easy and the price is unmatched!!!
7 juli 2025
the Price is great and I have more coverage
the Price is great and I have previously had Elephant and they were great. Claims processed timely and no hickups. Gald to be back with them.
4 juli 2025
BE AWARE
I have had a claim since May 20, 2025
They are not trying to resolve this matter. No one will call me back, keep passing me around to different people who don’t call nor email back. PLEASE BE AWARE of this company, you pay cheap insurance you will get cheap service.
20 mei 2025
Review zonder uitnodiging
Antwoord van Elephant Insurance
Thank you for sharing your experience. I’m sorry for the frustration and delay you've encountered. While I’m not licensed to discuss claims, our claims professionals are ready to assist you. Please contact us directly at 877-218-7865 during our business hours, Monday to Friday, 9am to 5pm EST, so we can help resolve this matter as quickly as possible. - Roy
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