Elise Audio agreed to sell me an open-box Holo Audio Serene preamp on a home-audition basis, collected and returned for a refund at their London showroom if unsuitable — which I appreciated as a st... Toon meer
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Bought some $800+ IEMs from them. Terrible packaging. The plastic bag wasn’t fully covering the product box. Also the product seemed it was previously opened (it wasn’t sealed), given that it w... Toon meer
Where to begin? All the glowing reports here are (so rarely) spot on...friendly; helpful; reliable etc etc, and these guys go out of their way to give the best customer service one could ever hope fo... Toon meer
Purchased a headphone amp through their website which was competitively priced and which they dispatched quickly. Can't fault the service provided as they were quick to respond to my query and were pr... Toon meer
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Ordered a discounted pair of headphones…
Ordered a discounted pair of headphones which were shipped first class the next working day. Happy customer :)
Great company
Great company. I pre-ordered a set of IEMs and the communication was excellent. Item was delivered on time.
Incredible service!!!
Hadn’t heard of Elise Audio before so was unsure of their reputation. They had the Moondrop Blessing 3’s at a very competitive price so I took a chance and was not disappointed.
The IEMs were dispatched 15 minutes after I ordered. I think this is the fastest I have ever seen from any reseller. Very impressed, will be purchasing more from them in the future.
Great company
Great company. Great service. Bought some earphones from them. Discord community friendly and staff are helpful. Look forward to buying from you again soon :)
Helpful boutique business run by a friendly fellow audiophile
Elise Audio is a small and specialised high end audio online boutique store focusing mainly on portable audio. The range of products is narrow but well curated and this is down to the owner being an audiophile himself and being involved in the community as well the stock selection. Therefore he is particularly well placed to advise customers.
My experience was very positive in purchasing two pieces of "chi-fi" audio equipment in which Elise Audio either offered as a UK exclusive stockist or at a competitive price. Warranty etc is taken care of here in the UK, no hassle with China.
Postage was prompt via RMSD, I was kept abreast of developments and I was able to exchange one of the iems I purchased to different model to better suit my musical tastes. That was very good as I was not able to demo them beforehand.
Two thumbs up from me.
ELISE AUDIO Is an Amazing Store
ELISE AUDIO is an amazing store, with a great owner, who is able to answer any question you have due to his immense experience as an audiophile, (I used the discord for questions). The pricings may seem a little high, but when considering potential VAT, handling, and even possible customs, it becomes understandable, and is much less risky than ordering direct from China, for instance. Also, as it is based in the UK, delivery is exceptionally quick, being able to get an order within a day or two (if you’re from the UK that is), as everything is in stock, rather than made to order. I would 100% recommend buying from here.
Amazing customer service!
Fantastic customer service!! Bought an U12T used, CEMA cable, FiR modules and a xduoo link 2 bal. All came in dully time and in perfect working conditions to Portugal. The Elise discord community is very friendly and helpful.
Shopping again here for sure!
Great customer service and products!
Great customer service and products! The product I ordered was on pre-order when I purchased (Thieaudio Monarch MK2) but they kept in touch throughout with updates. Also ordered a Qudelix 5k which came next day so no complaints!
One of the only places I could source a…
One of the only places I could source a Qudelix 5K in the UK, good little company, friendly customer service via Discord, only took 24 hours to receive my Qudelix and sounds amazing.
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