Hifonix Reviews 

2.081
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience. Willing to look for solutions to help you as a customer, and willing to work with you. Always a fun experience too! Great product and great service.

Beoordeeld met 5 van de 5 sterren

I had dipped my toe in the water with Hi-Res Audio with a cheap DAP and a pair of IEM's and after a few months decided on upgrading to something a bit more capable, rather than buy online I paid a vi... Toon meer

Beoordeeld met 5 van de 5 sterren

I've purchased three times from Hifonix, the first two times from doing my own research on the products and the the third time with help speaking with Aseem. I bought my latest item, some Noble Rex... Toon meer

Beoordeeld met 4 van de 5 sterren

Online ordering left a lot to be desired. No communication between placing order and dispatch a week later. Slow delivery from order. Refused to provide an invoice for the order. At least the product... Toon meer

Bedrijfsgegevens

  1. Hifi-winkel
  2. Stereowinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Hifonix has come a long way since it started as a small electronic company. We started as a company that provided a wide range of innovative electronic products. However for a very long time now, our principal focus has been on High-end brands and products. We've now taken the strategic decision to specialise in premium audio, visual and hi-fi products. We aim to attract a niche market by offering quality products and offering a bespoke service to our customers. Our product portfolio may have changed but we still hold the same values as a company. Excellent customer service is still what we thrive for and our end aim is to provide our customers with their desired premium products at competitive prices.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(2.081)

23 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great experience.

Great experience.
Willing to look for solutions to help you as a customer, and willing to work with you.
Always a fun experience too!
Great product and great service.

19 juli 2026
Beoordeeld met 5 van de 5 sterren

I bought a pair of headphones and the…

I bought a pair of headphones and the delivery was quick and hassle free. I had to ring their customer service helpline for some advice and their representative was very helpful and polite. I can't compliment Hifonix highly enough.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had dipped my toe in the water with…

I had dipped my toe in the water with Hi-Res Audio with a cheap DAP and a pair of IEM's and after a few months decided on upgrading to something a bit more capable, rather than buy online I paid a visit to Hifonix and couldn't have been more welcomed. Aseem was patient and accommodating and provided the perfect upgrade and although I spent. a little more than I originally wanted to the quality of the A&K KANN Max and the MEST MK2 IEM's is phenomenal! Couldn't recommend more for great advice and personal service, won't go anywhere else now. Thanks

9 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service!

Dealt with Aseem. VAT requirements were dealt with without a hitch. Service, communication and delivery was excellent at all times. Would recommend

29 april 2026
Beoordeeld met 5 van de 5 sterren

Great Company.

I purchased from Hifonix the Nobel REX 5, then the Prestige, and just ordered the Spartacus, and in the next few weeks, hope to purchase the Onyx. Really friendly genuine people to deal with, items in stock, ( Unlike a few other companies!.), and quick delivery. Highly recommended.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A fantastic shop in every way

I've been to a couple of hifi shops in Nottingham with one being in the centre which I didn't find very good and felt a bit snobby.
But when entering Hifonix I was welcomed and was amazed by what they had to offer and the knowledge he had to give,
I could of spent all day there going over all the headphones and daps.
I shall definitely be going there again even with over an hours drive.
You will not be disappointed.

9 maart 2026
Beoordeeld met 5 van de 5 sterren

Aseem had great product knowledge

Aseem really knew his stuff and was able to clearly explain my best options so that I could make informed decisions. It helped that he had a huge array of stock so I was able to test various combos for myself and hear the difference.

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding service exceeding my expectations

I rarely write reviews: I expect perfection every time I spend my money. Just delivering a product or service I've paid good money for is the minimum expectation. - 3 stars not 5. To get more my expectations have to be exceeded.
And so I come to Hifonix. I had spent several hours in vaintrying to find a high end media player which is short supply and I needed it urgently. When I reached Hifonix on my list of possible I had pretty well given up hope. What a delight: a real human not a bot on the end of the phone which was answered quickly. The last one had just been sold. Early next morning came a phone call to tell me they has sourced one for me and I could have it in two day. Less than 72 hours from first making contact I am sitting here with my new boy's toy, at a very good price and premium delivery at no extra charge.
I'm over the moon. Thank you Hifonix. Well worth 5 stars!

7 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Take your money but don’t dispatch the…

Take your money but don’t dispatch the goods! Messages ignored. Contacting PayPal!

2 maart 2026
Review zonder uitnodiging
Logo Hifonix

Antwoord van Hifonix

Hi Tom,

We’re really sorry this experience wasn’t as smooth as either of us would have liked. Your emails were replied to promptly, including after business hours, while we were waiting for new stock to arrive. We also made a goodwill offer to resolve the situation but unfortunately didn’t hear back.

As no reply was received, your full payment has since been refunded. We’re a small, independent team doing our best to offer personal service and fair prices while competing with large Amazon-style businesses. Delays can sometimes happen, but we always aim to communicate openly and look after every customer.

Thank you for giving Hifonix a try — we truly appreciate your understanding and hope we can serve you better in the future.

The Hifonix Team

Beoordeeld met 5 van de 5 sterren

An amazing experience

An amazing experience, I tried to get a DAP which was sold out everywhere. Ordered it from Hifonix and got it the next day. I will definitely be using this company again.

I also got a discount so it was cheaper than anywhere else also. 5 stars

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First time using Hifonix what a nice…

First time using Hifonix what a nice man very knowledgeable and plenty of anecdotes whilst drinking a lovely cuppa. I purchased a Benchmark LA4 preamp and have to say the follow up service has been spot on too as I had to wait for the optional remote control. I’ll be back as Arnie said.
Rob Skipton

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Went out of their way to honor a future promotion for my order

Ordered a product - received a telephone call the following day to inform me that there would be a price reduction the following week and they had decided to honor that reduction for my oder. Sent me a refund for the difference. Customer service representitive was helpful and informative, and the clear desire of Hifonix to go out of their way to improve my experiance was gratifying. Will definitely use them again!

23 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent store and owner…

I've purchased three times from Hifonix, the first two times from doing my own research on the products and the the third time with help speaking with Aseem.
I bought my latest item, some Noble Rex iem's (which were already a good price) before the Black Friday event and Aseem kindly reduced the price to include the Black Friday discount, making them an even better purchase.
With other queries Aseem has had no hesitation in solving any issues I've had.
Hifonix will continue to be my go to store for my high quality audio purchases.

8 december 2025
Review zonder uitnodiging

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