After a terrible first experience with this company I am impressed with my second time. Gemma spoke to me like a human being with sensitivity and understanding of previous issues. She assured me the l... Toon meer
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Lees wat reviewers zeggen
Plain and simple. This company is fraudulent. DO NOT ORDER anything with them, they've kept my money and sent nothing. It's been 3 months and now they ignore emails. Avoid
I had a frustrating experience initially where I felt I was not kept updated of matters and where my delivery was delayed although I paid extra. Since then Joseph from Elite Drinks called me, resolved... Toon meer
No shipping updates and sent wrong mixers without information about the substitution, ordered 3 slimline tonics, got 2 full sugar ones and a bunch of small bottles of full sugar lemon tonic. This is n... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Elitedrinks.com is an online spirits store that sells exclusive alcoholic beverages. We sell spirits, champagnes, proseccos, liqueurs and so much more. Bottles only exclusive and available here
Contactgegevens
85 Great Portland Street, First Floor, W1W 7LT, London, Verenigd Koninkrijk
- 0333 335 5495
- info@elitedrinks.com
- elitedrinks.com
Excellent choices of drinks.
Excellent choices of drinks.. And fast delivery.
8 november 2022
Review zonder uitnodiging
Easy to use website and extremely fast…
Easy to use website and extremely fast delivery. All bottles individually packaged, absolutely superb! I shall return!
24 december 2022
Review zonder uitnodiging
Great product and great delivery
6 december 2022
Review zonder uitnodiging
The drink that I ordered was very well…
The drink that I ordered was very well packaged and I received a larger bottle than I requested. I did offer to pay any additional cost, but this was waived.
Brilliant service and my previous concerns were addressed in a timely manner
4 december 2022
Review zonder uitnodiging
Fantastic service
Fantastic service. Communication was brilliant and they were extremely helpful sorting out an issue I had with the delivery company.
Would recommend and will definitely use again. 👍
7 december 2022
Review zonder uitnodiging
It would help if I received my order
13 december 2022
Item ordered over a month ago and still…
Item ordered over a month ago and still hasn’t been dispatched, have asked for refund but still haven’t been given one
13 december 2022
Delivered on time and all as stated
9 december 2022
I have ordered a bottle from the…
I have ordered a bottle from the website, they sent me the wrong one I spoke with Joseph on the number that was on the email we cut off the number is always busy now - he agreed to send me a free returns label to send the bottle back that was on Thursday - he said it takes 24 hours to send me by email a returns label shocking customer service I will be reporting the company to trading standards if this is not send to me by close of play Monday
8 december 2022
Review zonder uitnodiging
Well what can i say i got a emai
Well what can i say i got a emai. saying problem about the delivery DPD would let me know when coming they dinit i was not in so they delivered it about 20 min away from where i live shocking because it suited the driver
8 december 2022
People should know that patience is the key to every business in life
Wonderful and perfectly good
8 december 2022
Ordered a bottle of Krug and item never…
Ordered a bottle of Krug and item never arrived. No contact number and no reply to my emails.
AVOID
25 november 2022
Review zonder uitnodiging
Fantastic
Fantastic, delivered quickly and packaging is quality definitely no breaks with that packaging I
29 november 2022
Ordered gift sets worth £80 order not…
Ordered gift sets worth £80 order not received phone line is dead and emails not answered, bad company do not buy from
27 november 2022
Review zonder uitnodiging
Order not received, even though paid next day delivery
I ordered some champagne for a wedding gift, paid for next day super express delivery, the item has not been received. When I go to check for any tracking information, I'm told to download an app (which I have done, although it only links to your email account and gives you details once you get an email saying your item has been dispatched). I've yet to even get an email saying my item has been dispatched or not, so I can't track my item. I understand it has been Black Friday, but this is frankly bad service. I can't even get in contact with someone on the phone as the phone number on their website just rings out, as if it is disconnected. I'm going to have to order another bottle from a different website, as I need this as a gift. If ever I do get my order from elitedrinks, I will be returning it.
28 november 2022
Review zonder uitnodiging
Avoid Buying From this Company
There Phone is not working!!!
I've sent 3 emails no reply!!
Ordered Vodka received wine!!!
I will definitely not ordering anything off this company again.
I'm going to report them trading standards if I do not receive my vodka or refund.
23 november 2022
Review zonder uitnodiging
Antwoord van EliteDrinks.com
Hi Susan.
Thank you for your feedback. Firstly, we will like to apologise in regards to the service you have recieved whilst shopping with us. We are in conversation with the warehouse team. I can see your £21.99 has been refunded for our error.
Thank you for shopping with us.
The EliteDrinks.com Team
Good Company to deal with
Easy order process delivery was 2 days before originally indicated.
18 november 2022
Order not arrived and still had no…
Order not arrived and still had no email, waste of money!
23 november 2022
Review zonder uitnodiging
Antwoord van EliteDrinks.com
Hi Olivia,
Thank you for your feedback. We can see your order was delivered. Nevertheless, we will like to apolgoise for the delay with your order.
Thank you for shopping with us.
The EliteDrinks.com Team
Service has been absolutely shocking
Service has been absolutely shocking. I ordered the item on the 8th November and was due to be delivered between 5-6 working days. On the 15th I received an email stating the item was to be delivered on the 16th. It is now the 21st and the parcel still hasn’t arrived with dpd
15 november 2022
Antwoord van EliteDrinks.com
Hi Jonathan Papafio,
Thank you for your feedback. Firstly, we will like to apologise for the delay with your order. Your parcel flagged up on our system in which, under our Terms and Conditons, we put your order on order. for seven days.
We can see your order has now been delivered. Nevertheless, we will like to apolgoise for the delay with your order.
Thank you for shopping with us.
The EliteDrinks.com Team
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