Elite Medics Reviews 

516
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience with this company. They took £129 from my account without my agreement or clear authorisation, which is completely unacceptable. On top of that, the quality of t... Toon meer

Beoordeeld met 5 van de 5 sterren

Have been using Elite Medics for my son for the past 4 months. So far very good- he has definitely improved as recent mocks have shown higher predicted grades. I have currently enrolled him in the wee... Toon meer

Beoordeeld met 5 van de 5 sterren

Getting 2 boys to study when there are distractions all around them is hard. Elite Medics has turned study into a routine. More importantly the teaching has removed barriers to topics where sch... Toon meer

Beoordeeld met 5 van de 5 sterren

My eldest daughter who has just started Year 11 took the taster session during the summer holidays. She found the Chemistry and Biology classes amazing. The sessions are live and interactive with an o... Toon meer

Bedrijfsgegevens

  1. Hoger onderwijs
  2. Opleidingscentrum

Geschreven door het bedrijf

We are the Medic-Run Tuition Company, offering specialised biology and chemistry masterclasses for GCSE & A-Level Students.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

516 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,4

Alle reviews

(516)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Since we started with Elite

Since we started with Elite, my daughter’s grade improved. The week day classes are better than the weekend ones. The 6.30- -8 allows her concentrate more . We are very happy with Elite. We have been with Elite since year 9

19 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Live learning at Elite Medics

I really enjoy doing kahoot at the start and end of the lesson because it gives me a refresh of what I've learned from last lesson.

I will also like to continue from September.
Thank you!

19 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2 teenagers (Alevel and GCSE) great outcomes

Getting 2 boys to study when there are distractions all around them is hard. Elite Medics has turned study into a routine.

More importantly the teaching has removed barriers to topics where school just didn’t manage to ensure the knowledge was secure.

We do have challenges with timetables due to additional conflicts but we find being able to access the class recordings a great compromise to this and the fact it can be replayed to get the understanding works really well.

19 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Affordable tutoring services

Elite medics is a tutoring company I have used for 3 of my children at 3 different times. Their services have improved quite a bit over last few years. Their material is quite interactive and lessons are good too specifically for Physics, Chemistry and Biology. Their prices are affordable too.

18 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Daughter likes her lessons

Daughter likes her lessons. Now there is time for both theory and past papers she is happier.
Can a check list be added of the topics that are being covered?also I hope you can improve the customer service. Communication can be improved . All in all i am happy to keep my subscription and I do recommend to friends
Good luck

18 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

IT IS SCAM

IT IS SCAM
Please don't trust them, they don't answer on call. I lost my money and wasted my time so please don't join with them.

17 september 2025
Review zonder uitnodiging
Logo Elite Medics

Antwoord van Elite Medics

Hi,

Thank you for reaching out. Please could you kindly share your contact details (full name and email address used when registering), so we can investigate your account and assist you directly?

We’d like to reassure you that our intention is never to take payments unfairly. Our aim is to provide every student the opportunity to try our classes risk-free, which is why we offer a completely transparent 30-day trial.

Throughout the sign-up process — including at checkout and in our follow-up confirmation emails — it is clearly stated that the trial will convert into a paid subscription only if not cancelled within the 30-day period. This policy ensures that parents have ample time to decide whether the programme is right for their child.

Here is a direct extract from our terms, which is shown at checkout:

"This is a 30-day trial subscription. After 30 days, unless cancelled, your subscription will automatically renew and the card on file will be charged the monthly fee. You can cancel at any time within the trial period to avoid any charges."

We understand it can be frustrating if this wasn’t noticed, and we’re here to help. Once we have your details, we’ll review everything and aim to resolve the matter promptly and fairly.

Kind regards,

Alex M

Customer Support Team
Elite Medics
📧 info@elitemedics.co.uk

📞 0207 870 8724
🌐 www.elitemedics.co.uk

Beoordeeld met 5 van de 5 sterren

“Elite Medics has provided an outstanding online tuition programme

“Elite Medics has provided an outstanding online tuition programme for our children in Maths, Biology, Chemistry, Physics, and English. The curriculum is well-structured and delivered to a very high standard by excellent teachers. The timetable (four evenings a week, 6:30–8:00 pm) is convenient and consistent. Communication with parents via SMS and email is excellent, and the pricing is very reasonable. We especially value the orientation, support, and guidance offered by the teachers. We are delighted with the progress our children are making and are looking forward to the free face-to-face Year 10 lessons this weekend. We are truly grateful to Elite Medics for their dedication and support.”

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM Elite Medics SCAM

SCAM SCAM SCAM

I HAVE TRIED CONTACTING THEM TO CANCEL MY SUBSCRIPTION BUT NO RESPONSE ON EMAIL OR CONTACT TELEPHONE NUMBER ..
THEY ARE NOT RESPONDING SINCE LAST WEEK.

DONOT REGISTER YOUR CHILD WITH THEM.
AUGUST CLASSES WERE WASTE OF TIME
THEY TEACH WRONG SYLLABUS TO MY KIDS
DONOT USE THEM

I CAN PROOF WITH SCREEN SHOTS AND CALLS LOG

5 augustus 2025
Review zonder uitnodiging
Logo Elite Medics

Antwoord van Elite Medics

Hi,

Thank you for reaching out. Please could you kindly share your contact details (full name and email address used when registering), so we can investigate your account and assist you directly?

Please do send us the screenshots as well.

We’d like to reassure you that our intention is never to take payments unfairly. Our aim is to provide every student the opportunity to try our classes risk-free, which is why we offer a completely transparent 30-day trial.

Throughout the sign-up process — including at checkout and in our follow-up confirmation emails — it is clearly stated that the trial will convert into a paid subscription only if not cancelled within the 30-day period. This policy ensures that parents have ample time to decide whether the programme is right for their child.

Here is a direct extract from our terms, which is shown at checkout:

"This is a 30-day trial subscription. After 30 days, unless cancelled, your subscription will automatically renew and the card on file will be charged the monthly fee. You can cancel at any time within the trial period to avoid any charges."

We understand it can be frustrating if this wasn’t noticed, and we’re here to help. Once we have your details, we’ll review everything and aim to resolve the matter promptly and fairly.

Kind regards,

Alex M

Customer Support Team
Elite Medics
📧 info@elitemedics.co.uk

📞 0207 870 8724
🌐 www.elitemedics.co.uk

Beoordeeld met 1 van de 5 sterren

The web is overall horrible

The web is overall horrible
You won’t know what to use it
And if u pay for a free trial
You wouldn’t be able to cancel it
And when u all them they don’t respond
I’ve been emailing them for a month
And they don’t reply don’t use this web
For ur children they just rob ur money and they don’t teach well

24 april 2025
Review zonder uitnodiging
Logo Elite Medics

Antwoord van Elite Medics

Hi, unfortunately, we have tried to get in touch to find this customer, but have not been able to reach them. This is not based on a genuine experience, and this is not how we run as a company.

We offer a 7-day money-back guarantee, where your child can enjoy a free trial, and parents are not charged until the 7-day trial period has ended.

Additionally, we do not require customers to enter into long-term contracts. If you'd like to cancel, we simply request that you provide us with one month's notice.

You can see from our 400+ positive reviews that the vast majority of parents and students love our service and lessons.


Beoordeeld met 1 van de 5 sterren

My son was signed up for a 16-week…

My son was signed up for a 16-week GCSE crash course. Payment for the first month was made in January, some two weeks ahead of the start of the course. However, owing to unanticipated changes in my son's school schedule he was unable to attend the course because of time constraints. Elite wanted one month's notice, which seems totally unfair and was not advertised at the outset of the agreement. In total, my son attended eight hours of lessons at most. Elite effectively was seeking £198 for those eight hours. I was completely dumbfounded by this, as this was not made clear during the webinar I attended ahead of signing up for the initial trial. If I recall correctly, I even asked about Elite's cancellation policy during the Q&A session.

17 februari 2025
Review zonder uitnodiging
Logo Elite Medics

Antwoord van Elite Medics

Hi Maura,

Thank you for reaching out to us. After reviewing your concerns, we can confirm that the information provided is not accurate. We offer a 7-day money-back guarantee, where your child can enjoy a free trial, and parents are not charged until the 7-day trial period has ended.

Additionally, we do not require customers to enter into long-term contracts. If you'd like to cancel, we simply request that you provide us with one month's notice.

You signed up in December and contacted us on February 11th, 2025, to request the cancellation of your subscription and to stop any future payments. The last payment we received from you was on January 14th, and since December, you have only been charged £99 (not £200). Therefore, you have not been charged for February.

To clarify, we do not "shut down access" to the platform. However, if a customer cancels their direct debit without informing us, our system detects the cancellation and automatically suspends the subscription on the account.

We hope this clears things up, and we're happy to assist further if needed.

The EliteMedics Team.

Beoordeeld met 5 van de 5 sterren

My daughter had tutorials with Elite…

My daughter had tutorials with Elite Medics for the last 5 years from Biology, Chemistry and Physics. She found the very beneficial. She achieves now the highest grades from all pupils on the class. She wants to study Medicine in Oxford.

1 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

My daughter enjoys her group lessons. The teacher is very clear, the slide shows are understandable. Cheaper than face-to-face tutoring and as effective!

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Reliable and great content

I am happy with the services provided by elite medics, the material and content created by them is truly exceptional and makes them standout , they have helped so many students achieve full.potential

26 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Elite Excels

Its a great offering provided and well managed by Elite Medics team and my kid feels it much useful when she have exams at schools and keep her at top with scores.
It would be better if parents could get a reminder on the day before the session, in addition to the one sent during the start of the month about that month's session.

27 oktober 2024
Review zonder uitnodiging

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