Elmhurst Energy Reviews 

166
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Caroline was so helpful & informative. I felt quite intimidated learning something so different from anything I've ever worked in, but she made me feel confident that I could do this. She's a very p... Toon meer

Beoordeeld met 5 van de 5 sterren

I would like to express my sincere appreciation to Mrs. Caroline Parkinson for her time, patience, and unwavering support throughout the DEA EPC assessment process. I vividly remember one occasion w... Toon meer

Beoordeeld met 5 van de 5 sterren

The instructor (Michael) was very impressive. He took time to answer all questions and carried everyone along during the course. His knowledge of the subject was also excellent. He was able to answer... Toon meer

Beoordeeld met 1 van de 5 sterren

Had an EPC done and found a few mistakes, like giving the windows an average rating when the was only installed 5 months ago, also missed the smart meters in the property. So i emailed the gentleman a... Toon meer

Bedrijfsgegevens

  1. Trainingscentrum

Geschreven door het bedrijf

Elmhurst is the UK's largest training and accreditation scheme for EPC and Retrofit professionals. We DO NOT directly provide EPC assessment or retrofit services, but do support those that do through, technical support, training, software and auditing. ~ If you have a complaint regarding an EPC or assessment, we recommend contacting the assessor in the first instance. If no resolution can be found, please do get in touch with us, and we will independently review and investigate the matter.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

166 reviews

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4,5

Alle reviews

(166)

134 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great support and preparation for surveying in the real world scenarios!

I have just completed the Retrofit Assessor, DEA, and ABBE Level 3 in Older and Traditional Buildings. I have found the support and help very accessible and quick responses to questions raised along the process.
Be prepared for needing access to 3 properties to act as case studies, of varying styles (detached, terrace, semi detached, flat etc)
I would like to thank Ajay Passan for his support and warm and friendly approach, meaning I felt like there were no questions that couldn't be asked, even though they seemed obvious!! Professional service all round, 5 stars! PS this course (ABBE Level 3 in EE in Older and Traditional Buildings) has much needed information for all surveyors -newer or older properties- so I would recommend this before you begin surveying in the real world

19 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend the RC course

Our Retrofit Coordination course was led by Bradley Ray who's professionalism and expertise has made this class worth every penny.
He was able to answer any question we had about the industry and was able to keep the course moving at a great pace. I cannot recommend it enough.

19 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have just completed the online OCDEA…

I have just completed the online OCDEA course. I was apprehensive about doing the course online, but James lead the zoom call part of the course and was patient and methodical in going through all the information we would need to start off as an OCDEA. Following the zoom course, Trish was out trainer who was available for support to guide us through the portfolio. She gave constructive feedback and guidance on where we could resource the information to complete the tasks set.
I could highly recommend this course and format for someone who wants to train as an OCDEA, and be assured you will have the best support and guidance to pass with these great trainers.
Thank you.

14 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Denise was very knowledgeable and…

Denise was very knowledgeable and experienced and worked hard with a large group, mainly from the same company, but the course still felt rushed.
Everyone on the course felt that it was far more difficult than we expected and the extra work expected outside the classroom caused problems, particularly for those of us travelling home each evening. I personally felt the practical exercises would benefit from a more structured approach, although Denise and Dan were outstanding in their support, just pulled in too many directions. Not sure what the solution is, as you can’t tell people that they will find the course difficult, but perhaps a clearer set of joining instructions explaining that there will be a considerable amount of work necessary in the evenings to complete everything in the week. A full-on course, but absolutely worthwhile and great support from the training team and fellow students

14 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very informative

Very informative, very in depth, trainer was fantastic and willing to help and explain everything we were unsure of.

14 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Thanks to Elmhurst energy

Hi All , i have recently completed the DEA Domestic Energy Assessor Course from ELMHURST ENERGY, The staff are very friendly, and the Teachers are helpful to clarify all your doubts, i would thank Mr.Michel, Miss Denis my assessor who guided me with the mistakes i have gone and made me to correct the error but as we are learning it would be not easy but once you understand and do it , its easier still i am learning daily new things and improving myself. i would come back to learn more courses. thank you

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently completed the DEA course…

I recently completed the DEA course with Elmhurst Energy, and I couldn’t be more pleased with the experience. Our trainer, Bradly, was outstanding throughout. He was always approachable and open to questions, ensuring that everyone fully understood each topic before moving on. His industry knowledge is vast, and he consistently related technical content to real-world applications, which made the learning process both engaging and practical.

The training materials were comprehensive and always accessible, allowing us to revisit topics at our own pace. What truly set the course apart was the balance between classroom learning and practical experience — we didn’t just focus on the technical side; we also had site visits that brought everything to life.

Bradly’s professionalism and passion for the industry were evident in every session. His ability to share real insights and best practices has left me feeling confident and well-prepared to start working as a Domestic Energy Assessor.

Elmhurst Energy have delivered a first-class training experience, and I would highly recommend them

3 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I did the course of "ABBE L3 Domestic…

I did the course of "ABBE L3 Domestic energy assessor" and I must say they are the best in market. They help you getting certified and train you with real world assessments and knowledge with the updated information. 100% recommended!

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed with this company

Very disappointed with this company, the employee wrote incorrect things now. The property is highly likely a B but it received a D. Very unrealistic. Many errors on report. Full renovated home with deep insulation. Report says assumed no insulation. Whats the point in paying and coming for a test if its not going to be completed properly.

20 oktober 2025
Review zonder uitnodiging
Logo Elmhurst Energy

Antwoord van Elmhurst Energy

Thank you for sharing your experience with us and we are sorry to hear about the issues you have encountered.

We would like to clarify that Elmhurst Energy does not directly conduct Energy Performance Certificate (EPC) assessments. These assessments are carried out by accredited members, who complete work independently. Elmhurst provides them with support, training, and software to ensure they can perform their duties effectively.

If you have concerns about an EPC assessment or assessor, we recommend contacting the assessor directly, in the first instance. If your issue is not resolved we suggest then following our official complaints procedure which can be found on our website. This includes completing an online form with all the details of your complaint so we can investigate this further.

We understand your frustration and are committed to ensuring that all assessments are conducted fairly and accurately. Thank you for bringing this matter to our attention.

Beoordeeld met 5 van de 5 sterren

Best Training Company

Amazing staff like Kacper, Josh and Simon. Great expertise- always offering a helping hand. They guided me through near enough all my training right to the top. Wouldn’t reccomend elmhurst enough to anyone!

Thanks,
Sonny.

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very clear, excellent update.

Very clear information provided giving an excellent update on what is a consantly changing subject.
Despite a lack of clarity from government the best available nformation was provided with clear insights as to what the future may or may not hold.

7 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DEA Course

I recently completed my domestic energy assessor course and found it very interesting and worthwhile. The technical assessors, Allison smith for me, were very helpful and steer you through the process. The telephone helpline is also a very valuable asset for learners and I always felt like I could ask questions at any time during the course. I would recommend to those interested in housing or domestic energy efficiency.

16 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good course excellent assistance

I recently did the Assessors course with Elmhurst. The course itself is pretty full on, especially as this was a totally new area for me. The work afterwards was a lot as I was reinforcing everything. My support person was Ajay Passan. He was really helpful, and to be honest pretty patient, with me. He allowed me to use the process as a learning experience which was very helpful. I would like to thank him for his assistance & professionalism.

3 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Elmhurst trainers and support staff are friendly and helpful

All the support staff and trainers at Elmhurst are so friendly and helpful. I recently enjoyed an online class covering Mastering Room in Roof within RdSAP10, which counts towards my required CPD (continued profressional development). They helped answer many questions and now I'm a little less daunted about confronting property with the complexities surrounding room in the roof.
The support staff are always happy to help with any issues I encounter during assessments.

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic training delivered on Future…

Fantastic training delivered on Future Homes Standard
As always Elmhurst deliver relevant and interesting content in their well put together training. Completed a day training with Jason Hewins on the Future Homes Standard and Home Energy Model which included lots of useful information

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Attended Elmhurst Room in the Roof…

Attended Elmhurst Room in the Roof training as an assessor. Was very good and helpful to understand how new changes to this part of the assessment should be undertaken correctly. Thanks to the team.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Industry oriented

If you are planning to become an OCDEA, Elmhurst is a credible and likely one of the safer / more established routes. Their support, insurance, software, and structure are strong selling points.

The cost is not trivial, so you need to judge whether you’ll get enough volume of work to justify that investment.

24 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We have been part of the Elmhurst scheme for 7 years

We have been part of the Elmhurst scheme for 7 years, we carry out OCDEA SAP's, Air tightness testing, and RDSAP EPC's. We completed our initial training for the SAP's and continue with their vast CPD training. We find that the team at Elmhurst from the welcome from the team on reception to the technical and audit teams are very approachable and friendly with a speedy efficient services. The training and support has helped our business grow and employ additional staff who we put through their system of training.

23 september 2025
Review zonder uitnodiging

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