Elohim Saga Reviews 

245
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

GROSSE ARNAQUE commande jamais livré c’est de l’argent foutu en l’air en plus ne répond pas en appel ni au message ne jamais commander sur ce site !!!

Beoordeeld met 1 van de 5 sterren

Absolutely shocking and disgusting treatment from this company. Been waiting over a month for my order - when you contact they give you a email that doesn’t even make sense and doesn’t tell you exactl... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered on Black Friday. They never shipped. Emails about shipping delays in December. Then stopped responding. They shared my email with 300 people. They delete their bad reviews on line. Report thei... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely awful company, avoid at all costs. Still haven’t received anything after 2 months of waiting and multiple false promises. They’ll give you every excuse they can as to why you haven’t receiv... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Elohim Saga is a brand and a community, inspired by stylish artistry within animanga, so we want to express that within our clothing and merchandises in the most authentic and aesthetic way. We also want our customers to take pride in the beauty of anime hence why we are dedicated to supplying you with cool and exciting anime streetwear - ranging from stylish clothing, to unique accessories.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

245 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,5

Alle reviews

(245)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

I ordered a hoodie from them and after…

I ordered a hoodie from them and after receiving it I realized it’s small for me so when I contacted them about the issue I couldn’t get a exchange even though they have the have the exchange policy on the website

5 december 2022
Logo Elohim Saga

Antwoord van Elohim Saga

Hey sir
As said on our exchange email you have to send back the item first before receiving a replacement exchange
Please do that first before we can proceed

King Regards
Joshua

Beoordeeld met 4 van de 5 sterren

Shirt is good quality and fits nice did…

Shirt is good quality and fits nice did take a month to arrive however

5 januari 2023
Logo Elohim Saga

Antwoord van Elohim Saga

Hey Noah
Thank you for your review :)
We apologies for the long delay in shipping, this is due to the previous Royal Mail strikes but serves are back and running now with other replacement couriers so this wouldn’t be an issue again :)

Kind Regards
Joshua

Beoordeeld met 1 van de 5 sterren

It took over 6 weeks to receive my…

It took over 6 weeks to receive my order #10232 and one item was missing. I have asked for a refund for the missing item and have not even had a reply. Absolutely ridiculous. These were supposed to be Christmas gifts :(

15 november 2022
Review zonder uitnodiging
Logo Elohim Saga

Antwoord van Elohim Saga

Hey Sarah
So sorry about this, serves within the December/Christmas period took longer than expected to deliver due to the Royal Mail strikes. Now that services are back and running with other replacement couriers in place this wouldn’t be an issue moving forward and your refund for your lost item which wasn’t delivered should be sent back to you now. So sorry for the this inconvenience

Kind Regards
Joshua

Beoordeeld met 5 van de 5 sterren

I recommend

I got 2 tshirts to give as presents and they were amazing! I love all the anime collections and art. The team was quick to respond to my inquiries and the items were easily trackable.

5 december 2022
Beoordeeld met 4 van de 5 sterren

Great product

Great product! However, to receive my order took over 2 weeks.

16 december 2022
Review zonder uitnodiging
Logo Elohim Saga

Antwoord van Elohim Saga

Hey William, thank you your review :) we would like apologies for the longer delivery time, the holiday season has been really busy with orders and royal mail strikes didn’t help :/

However services are back to normal now that courier issue has been resolved!

Thank you for your support

Kind Regards
Joshua

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Tried to order during Christmas and had an issue with the payment, contacted them and they wrote me back the same day. After i ordered again without reading the email it succeeded and they even wrote another email saying it went through this time and they provided me with a second confirmation email.

Excellent customer service and great shirt designs.

25 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10

Order came quick, clothing looks amazing love the hoodie. Will definitely come back for more hoodies

16 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing material quality

Amazing material quality! Loved my hoodie it was so soft and it arrived quickly will definitely be ordering more!!!!

6 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Omggg I’m so in love with my hoodies

Omggg I’m so in love with my hoodies, the prints are just amazing and hoodie wise it’s very warm, adequate for this weather. I had a little bit of delay with my deliveries but they communicated well with me and let me know what was going on. Honestly love love love it

Thank you Elohim saga, I’ll definitely be back 😍

16 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

shocking customer service

shocking customer service. blatantly ignored me after they sent the wrong size and I returned it for an exchange. printed on cheap gilden tshirts also while they claim their profit margins are "very small" my order was the 9th of September and its now the 17th of December and still haven't received or heard anything.

17 december 2022
Review zonder uitnodiging
Logo Elohim Saga

Antwoord van Elohim Saga

Hey David
It’s Joshua owner of Elohim Saga and I’ve just had a look at your order. I will like to start off and apologies for the inconvenience caused during your order process. Regarding your exchange, a replacement order was sent out to you during end of November but due to Royal Mail strikes, they had misplaced some of the orders which was completely out of our control. I also like to add that our team have kept close contact with you via email regarding this issue and we have come to a solution to either send you a replacement plus a free T-shirt of your choice or we can refund you your order

We will contact you via email aswell so you don’t miss this

Many Apologies
Joshua

Beoordeeld met 1 van de 5 sterren

I have emailed them a hand full of…

I have emailed them a hand full of times and no one is replying back to my messages i have ordered on the 2Dec and now its the 13th Dec and i still have not heard anything from my order i am very upset as that was my secret santa gift !!!

12 december 2022
Review zonder uitnodiging
Logo Elohim Saga

Antwoord van Elohim Saga

Hey Rachel
We are so sorry to hear about this, due to the Royal Mail strikes there have been delays with orders but we have sorted your order out with a different courier. So sorry for the inconvenience

Many Apologies
Elohim Saga

Beoordeeld met 1 van de 5 sterren

Never received my order

Never received my order. Was given the wrong order number. Never refunded and stopped receiving emails back.

12 december 2022
Logo Elohim Saga

Antwoord van Elohim Saga

Hello James,

Apologies for the huge inconvenience we have caused you during your order process. We have just sent you the tracking number you requested for the new shipment. Your order is with Royal Mail and will be arriving this week. For the inconvenience we caused we would like to give you a free T-shirt of your choice from our collection

https://elohimsaga.store/collections/frontpage

Hope this can help ease the stress and misunderstanding caused

Kind regards,

Joshua

Beoordeeld met 1 van de 5 sterren
Logo Elohim Saga

Antwoord van Elohim Saga

Hey customer
So sorry for the inconvenience caused, your order should be delivered by now as we have just confirmed it through the tracking number we sent you. We apologies again for the delay in shipping and we can assure you this wouldn’t happen again

Kind Regards
Elohim Saga

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