Elohim Saga Reviews 

245
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

GROSSE ARNAQUE commande jamais livré c’est de l’argent foutu en l’air en plus ne répond pas en appel ni au message ne jamais commander sur ce site !!!

Beoordeeld met 1 van de 5 sterren

Absolutely shocking and disgusting treatment from this company. Been waiting over a month for my order - when you contact they give you a email that doesn’t even make sense and doesn’t tell you exactl... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered on Black Friday. They never shipped. Emails about shipping delays in December. Then stopped responding. They shared my email with 300 people. They delete their bad reviews on line. Report thei... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely awful company, avoid at all costs. Still haven’t received anything after 2 months of waiting and multiple false promises. They’ll give you every excuse they can as to why you haven’t receiv... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Elohim Saga is a brand and a community, inspired by stylish artistry within animanga, so we want to express that within our clothing and merchandises in the most authentic and aesthetic way. We also want our customers to take pride in the beauty of anime hence why we are dedicated to supplying you with cool and exciting anime streetwear - ranging from stylish clothing, to unique accessories.


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

245 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,5

Alle reviews

(245)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Shirts are nice but....

The shirts themselves are really nice but my experience was terrible. I received a tracking number that didn't work so I never actually knew when my order would arrive and when I emailed customer service about any updates or a possible refund, I never got a response for that either. Maybe it was just a one off but it really ruined my experience and I personally wouldn't buy again.

5 juli 2023
Beoordeeld met 1 van de 5 sterren

Delivery time and updates were off by a…

Delivery time and updates were off by a lot. Took almost a whole month to receive my order.

5 juli 2023
Logo Elohim Saga

Antwoord van Elohim Saga

Hey Luis
We just want to start by apologising for the delays, we sent an email over stating that due to preparations for our new AOT drop there will be delays which have now been fixed and im glad you have received your order now. Order shipment are back to normal schedule. Thank you so much for your patience

Kind regards
Joshua Okwelogu

Beoordeeld met 1 van de 5 sterren

Poor Customer Service

I ordered at the start of July, and recieved an email to say it was shipped the next day. None of the tracking number/links give me any information and I have attempted to contact the company 3 times with no response. Terrible customer service

28 juli 2023
Review zonder uitnodiging
Logo Elohim Saga

Antwoord van Elohim Saga

Hey customer
We would like to apologise for the delays caused during the time of your order. Due to preparations for our AOT drop orders have been delayed but luckily now that we have released the drop, order delivery will be back an running as usual

Sorry for the inconvenience caused

Beoordeeld met 1 van de 5 sterren

One of the worst customer service

One of the worst customer service when it comes to online shopping. Order was supposed to take 5-10 working days, it’s going to be a month since I ordered, and my emails being sent to ask for update on my order seems to be ignored by them.

27 juli 2023
Review zonder uitnodiging
Logo Elohim Saga

Antwoord van Elohim Saga

Hey Valentine
We would like to start off by apologising for the delays caused during the time of your order. Due to preparations for our AOT drop orders have been delayed but luckily now that we have released the drop, order delivery will be back an running as usual

Sorry for the inconvenience caused

Beoordeeld met 3 van de 5 sterren

Great quality but very bad delivery

The quality of the items were great and have wash extremely well. However, the delivery and support were terrible. The item was supposed to between 5-7 days but took about 3 weeks to come! When I emailed the support line about the late delivery they linked me to the tracking site which never gave any updates and the support never gave me any reason for the delay

20 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick delivery and thick shirt material

My items arrived very quickly (within a week, which is unusual for Australia). The shirts were a good thick material and the print was great! While the hoodie I received was on the thinner side, it makes for a great pump cover :)

7 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AMAZING

AMAZING. Cannot praise this brand enough. They have such high quality stuff and the designs are dope. I've had my stuff for over a year now, and the designs have not peeled or faded at all. Couldn't recommend enough

2 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst Service Ever.

Ordered 2 shirts. One arrived, quality was terrible. The other one was "lost in transit", tracking number worked. Got the run around for months on potentially getting a new one sent out. Requested a refund over multiple weeks, "refund will be processed shortly". Two weeks later, nothing. "Oh our manufacturing is delayed expect our shirts to ship next week" even though they said they would refund me. Three months it took. Luckily i went through paypal and got my refund sorted by them. This company is useless. Plenty of quality anime shirt websites available.

EDIT: I am not sure how to reply to the below comment from Elohim Saga, however i can show the email chain where there was communication about when i requrested a refund. Refund requested 28th March. Back and forth emails until I escalated it to Paypal on 11th April for a refund. Had a response 12th April ignoring earlier refund requests telling me the item had been delayed due to stock issues and will be sent out the following week. I replied on the 12th April about the refund with no response. The email chain clearly shows you had not even shipped it, let alone processed it.

You just sent a tracking email through now from China to unknown. Doesn't even state where it is going.

I am glad to inform you and everyone reading this that the item has not been delivered, and that I had received a refund by Paypal with no response from Elohim Saga until I put a 1 star review. Clearly only care about customers if its on a review to show face to others.

3 maart 2023
Logo Elohim Saga

Antwoord van Elohim Saga

Hey Beau

So sorry to hear about this, yes there was a stock issue for one of the items you ordered like we notified you via email. By the time you requested a refund we had already sent out your package once the item was restocked and we are glad to inform you that your order has been delivered

We kindly apologise if the quality wasn’t to standard, we have made necessary adjustments to our quality and clothing line so that wouldn’t be the case moving forward. We hope you’ll be to see this with our future drops :)

Kind Regards
Joshua

Beoordeeld met 5 van de 5 sterren

Excellent Custimer Service

Very helpful customer service. I ordered the wrong size and they were very quick to respond to my request and change the size. Also responded to my questions about shipping quickly and in detail. T-shirt is also of high quality material and I love the design

26 maart 2023
Beoordeeld met 1 van de 5 sterren

I was dissatisfied with the items

I was dissatisfied with the items, so i requested a return. I paid for the shipping and returned the items, but Elohim Saga didnt even provide me with a refund. I have contacted them many times, but they wouldn't respond on this matter.

1 november 2022
Review zonder uitnodiging
Logo Elohim Saga

Antwoord van Elohim Saga

Hey Gil

So sorry about this sir, please contact our customer service team at support@elohimsaga.store and our team would contact you immediately with the plans for your return and refund :)

Kind Regards
Joshua Okwelogu

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