Emily's Jewellery Reviews 55

Super friendly and helpful staff. One of the links in my bracelet had come undone and it was expertly fixed in no time. Calming atmosphere in the shop as well and a variety of beautiful jewellery (had a quick peek while I was waiting my turn).

Amazing service and perfect engraving. Thank you!

Great customer service and amazing product

Actually incredible service! They fixed my favourite bracelet when I'd been turned away from other jewellers who refused to fix it because it wasn't real gold. I now have my favourite bracelet back on regular rotation and two new gorgeous pieces to add to my collection. Beautiful and affordable jewellery. Thank you so so much! <3

Brilliant collection and Carols is really friendly and very helpful much Appreciated their service in this business.

The most lovely staff helped me fix my necklace and they have gorgeous jewellery I would highly recommend!

Amazing service, fixed my necklace really quickly, friendly staff

Ishita was so helpful and lovely !! beautiful selection of jewellery and was a legend taking out my piercing which had been stuck for ages !! ❤️

Thank you- love our bracelets- super kind and friendly staff.

Hello, Emily’s Jewellery Team 🌷

I visited your branch in Brighton on Friday. I absolutely did not expect such professionalism from your salesperson, she was great. She helped me with everything, she took exclusive care not only of me but of all the customers. She helped me choose exactly what I wanted. My son’s fingerprint was a bit of a struggle but she coped like a true professional. I want to thank you very much not only for the great product but also for the wonderful shopping experience.
thank you so much. Anežka and Oliver ❤️

Excellent customer service gave us a beautiful fresh water pearl necklace great quality!

Carlos in Churchill Square is Amazing!! So friendly, no pressure and his finger print he done for me was outstanding I am getting my elderly dogs 🐾 paw print done nxt week which I will treasure forever!!

Lovely ring great service!

Quick and easy experience definitely again and definitely recommend

Today I went to the Brighton pop up shop. I went for the reason of making a memorial finger print charm. You advertise it as a bespoke caring business! All I can say is it was far from that. There was one member of staff who only just managed to raise her head up and just pointed where the jewellery was no coming over with me no time taken. The jewellery was the cheapest quality I have ever seen considering the price.
I was really upset as this was supposed to be something special & personal for me and I left empty handed & disgusted!
If I could have given you a no star review I would have!

I love my two ankle bracelets! The store in Brighton are very helpful and ask exactly how you like it!! Thank you so much! Great customer service!

Would highly recommend!

Very well priced. Staff were very patient whilst I was choosing and perfecting my design!
Gutted it’s only a pop up shop in Brighton rather than permanent!!!

The people in the shop at Brighton provides very good customer service and are really kind