Emmaclaire Hamptons Reviews 

THIS IS A SCAM. They advertise as if they are located in the US, dont send your item for months, and when it arrives its the worst possible quality that NO one would keep. Trying to return is impossible: they list an ambiguious warehouse in china with no postal code. Now my correspondence with them has even disappeared and I can't get a response anymore.

ESCROQUERIE !!!
J'aurais vraiment dû consulter les avis avant de passer commande !
Le produit reçu est défectueux. Après 2 semaines d'échanges et de démarches, Emma Claire m'a finalement confirmé qu'un remboursement serait effectué et pourtant ils n'ont jamais fait le rembourssement !!
Face à cette situation et à l'absence de remboursement, j'engage aujourd'hui une procédure à leur encontre.
Ne commandez JAMAIS chez Emma Claire c'est un site FRAUDULEUX !

The website appears to offer quality clothes and has reviews of very happy customers saying that they are very pleased with their purchases. I ordered a dress. It arrived all scrunched up in a large, cheap zip-up supermarket food bag.
The material was not a nice cotton, as I had imagined, but a low quality polyester. The sewing was shoddy and messy and the gathered frills had parts with no gathering.
I asked for my money back under consumer law as it was not as had been advertised.
I have been told that Emma Claire will give me 30% back.
I am now going to talk to the bank about them becoming involved to be fully reimbursed that way.
This is clearly a scam operation.

I would give zero if I could The shoes I bought were made of poor quality and when I ask for return OMG the customer service was just beyond annoying and keep creating obstacles to stop me returning Eventually provided an address but in China and told me to pay for shipping and bear all risks? It's literally a fraud. Disputed with card issuer straight away They should be shut down

I orderd a raodster leather jacket from Emma Clair hampton order number 5071. The order pictures & description show a sennia(tan) color with black textured edges the description mentioned black textured edges the jacket they sent was all tan with no black textured edges I emailed them and they said to send them pictures of the jacket.i did. which shows no black textured edges.they said the order number pictures were correct which they were not the order pictures show black textured edges.they said I could get 15% off a new order. I am not going to order anything more from from them. since I only have a 50% chance of it being right.since they can't see from the pictures I sent them that this jacket is completely wrong

I too wish I’d read the reviews before ordering the Kelly Everyday Comfort dress! I really liked the style and navy colour and went by their size guide and ordered M. After quite a wait the dress arrived and was much too big. I tried it with a belt but there was too much fabric which bunched around my hips and didn’t look good. I still liked the dress and contacted the company. They replied promptly and offered me a replacement in size S if I just paid 10 euro postage and I could keep the first dress. I accepted the offer and waited. I contacted them again and they sent me a discount code and a link to order the smaller dress. Needless to say it was impossible to reorder, the offer code worked but when the £51 was deducted, the balance was zero and the checkout said the balance was too small and there was nowhere to pay the postage. I contacted them again and they kept sending the same email, saying to order and re enter the code again and contact them if it didn’t work. I’d sent them a screenshot of the checkout page too, which they acknowledged. I gave up today after receiving the same message again. I contacted them and told them that they were obviously delaying until the small size was out of stock(there were only 3 left by this time) and I was giving up and they’d won. I would give them no stars if possible. I also asked Google to check all the companies offering this dress and guess what? They’re all dodgy! I guess you live and learn!

Do not order from this store. I have been trying to return my order and have been unable to as they have not responded to the emails I sent. There is no instruction of how to return other than to email them. Their website states easy returns which is a lie. The dress is a cheap material and short. Not happy.

Just don't buy from this company. A complete scam from start to finish

Please do not order from this web site my two pair of trouses came and they were so cheap looked like i had picked them up from a jumble sale in fact i would have got better quality in a jumble sale both pair of trouses went straight in the bin what a con

Faulty shoes, not orthopaedic, poor quality. Terrible customer service. Based in China, want you to return to China at your own expense. Wish I’d check here before I ordered.

Complete scammers. So sorry I didn’t read their reviews first.
The cheap, flimsy loafers I received bore no resemblance to the stylish suede loafers advertised. Completely different shoe. Was told I could return them at my own expense. To China!!! And what would be the chances I’d ever see the refund. I would imagine zero!!! Do not order from this dodgy company.

Took about 4 weeks to arrive
I got a large and it was to small poor quality. I'm trying to.gey a refund
.won't be buying off them again

I offered one star rating because there wasn't an option for anything lower. Bought shoes, over 3 weeks for arrival. Could have made a better pair in my shed. Total rubbish. I reported the faults and was offered a 30% refund and to return the shoes at my expense. After slowly creeping up the refund to 40% then 50@. then eventually 60%. I reported them to the trading standards, and my bank. I then got a full refund. Still waiting for a return label or confirmation to bin the shoes. This is 6 weeks on now.
This has to be the worst company ever. If you read these reviews and still buy from them, you need your head reading. The worst shopping experience of any sort over the last 60 years.

Do not buy from these people. I have been scammed. I did receive the shoes I ordered, but they are terrible quality and nothing like the description. They make it impossible to return.

Advertised as "easy returns." Returns are anything but easy. You have to ship at your own expense to a warehouse in China, and for that, you only get store credit to a "store" that sells shoddy, poorly made junk. I'm tossing my jackets rather than bother to return them. STAY AWAY FROM THIS WEBSITE!

Taille L mal faite manches sont arrêtent au haut du poignet! Insatisfaisant. Discussion avec service client remise obtenue commande d un autre produit bottes reçues aucun rapport avec photo du produit sur le site, retour impossible et au frais de l acheteur, inadmissible. site à ne pas consulter, arnaque

In fact I would give zero stars for such a poor replica of a blazer advertised on the website. The delivery took over two weeks and after opening the parcel to reveal poor quality clothing I have attempted to return the item but each time I was met with a response to offer in store credit or discount instead the return shipping costs are exorbitant. Please stay away such a scam so disappointed and money wasted

As many previous customers have stated, shoes that I ordered were of poor quality, came late, not in box and too small. Seems to be impossible to get address ro return items for a refund. I did not read reviews first - BiG MISTAKE !

like all the other reviews this is a scam. Items, I bought shoes, nothing like the description or picture of the shoes. Very cheap synthetic plastic shoes! I should have known better and should have done more research on this company. Made in China and shipped from China. I contacted them and reported them as a scam and will call my credit card company.

Very poor. Doesn’t seem a genuine store but a factory outlet. Luck if you receive what your ordered and no possibility of returning and receiving a refund. Strongly advise not to buy anything from this store. Not to be trusted.