Emmaclaire Hamptons Reviews 

DO NOT USE!! Bought 'high performance' trainers for a birthday present...Nothing to do with the Hamptons, the closest to New York this company has been is 7,500 miles LOL.

DO NOT BUY FROM THIS COMPANY - unfortunately I didn’t read the reviews first, lesson learnt! I ordered two pairs of loafers, they have taken over 3 weeks to arrive, I have emailed twice and both responses were obviously an automated response asking me to be patient, the quality of the shoes is awful, after seeing reviews on here I’m not even going to attempt sending back! Straight to charity, don’t touch with a barge pole! A lost £60

The items I ordered took over three weeks to arrive. When they did arrive the quality was appalling. The website says they accept returns in 30 days but they would not send an address and instead fobbed me off with 10% and then 20% on account. As if I would buy from them again! Contacting my credit card company for advice.

DO NOT BUY FROM THIS COMPANY.
The shoes I bought were advertised as a pair of orthopedic arch support loafers. The shoes that eventually arrived were not as advertised. They were a shoddy pair of shoes that looked like they would cost £5. There was no arch support or comfort to them.
The company were not willing to give me a refund unless I returned the items to china at my own cost.

I ordered a pair of size 7 (41) shoes. They sent a size 38. They will not take responsibility for their error despite my having proof of my order. I would strongly advise not buying from this company. They are liars.

Ce site est une arnaque, j'ai commandé un blouson en jean fourré,ce que j'ai reçu n'avait rien a voir avec la description et impossible de se faire rembourser, vraiment à fuire

I recently bought a pair of shoes in my size. The shoes eventually arrived and they are too big! I contacted Emma Claire Hampton’s and they offered me credit on my next item! I won’t be buying another item! Several emails have gone back and forth and they have increased their credit to 45% off my next purchase! I explained I don’t want this I want to return the item and expect a full refund but they are refusing! It states on their website 30 day money back guaranteed!!! I am currently seeking advice on how I deal with this. DO NOT BUY FROM THIS COMPANY is my advice.

TRUST THE REVIEWS!!!
I found shoes on the website that I saw on shein and AliExpress so I know I'm not getting top quality but theyre advertised with a US address , so I assumed that shoes would be shipped faster. So I paid the extra $40. Nope, they shipped from China and I still have not gotten them. Do not buy from this website.

Terrible company. Ordered Sally Stylish Printed V-Neck Dress and the quality was awful and nothing like pictured on the website (no lace detail, no rope waist). I have contacted them for a refund but sounds like I won't get one. AVOID!!

this company is a scam. It sends low quality way too small items from China. It takes a long time to arrive, then one cannot even try the item since it is so ridiculously small. I hope to be able to return it as they say on their site. Never again! Their address and website are a fake front.

Bought a ‘waterproof jacket’ for €94 that was actually a badly made hoodie whose zip broke a week after purchase. Tried to get a refund and was offered 15% off further purchases - I mean come on…
Take note THIS WEBSITE IS A CON, DON’T MAKE THE SAME MISTAKE I DID!
Well you love and learn, next time I’ll do my research 🙄

DO NOT BELIEVE THEM, THEY DO NOT OFFER REFUNDS
Lost Euros 132,50.
Stay clear and save your money!

Worst company ever!! The quality is horrible, the customer service even worse. The responses are AI generated and try to give you a credit on future purchases so you don’t have to return your product, they refused to give a return address to return the product too and we try and wire you down with AI generated responses! WORST COMPANY EVER! Do not buy anything from this company. It’s all garbage.

I ordered a coat for my wife - an Adalyn wool blend coat. So disappointing. We both feel we have been duped. When the coat arrived it was shoddy and smaller than we expected ( in spite of being sold as long it was more of a jacket length). The material was thinner than advertised and the coat very crumpled. Moreover, which company does NOT have a manufacturer's label inside? There wasn't one! Presumably because they are embarrassed by their product. We looked to send it back and claim a refund but it was hard to find an address to post it to (and we would have to pay extra for tracking and only being able to apply for a refund once we had been notified it had arrived). As of yet, Emma Claire Hampton have not requested a review. Which company in 2026 does not ask for a review. In short, DO NOT BUY FROM THIS COMPANY.

Please take note!!!!!
Avoid this 'company' like the plague!!!¡
Should have checked the reviews before getting involved- my bad.
I haven't got money to give away but if l can l support so many causes because l believe in helping people with less than yourself- my heart breaks when l see the desperation out there.
These people have no conscience because they know they are deceiving people who still believe in the honesty of others.
I hope karma prevails - Please be careful all the genuine lovely people- this seems all too common - question your sources - in particular the origins of the people you are dealing with
Take care!!!!!!

if i could give zero stars i would if you item doesn’t fit trying to get your money back is a joke they try offering you a % credit avoid at all costs unless you want yo get ripped off and the return is in china

Order this parcel on the 20th sept,ever still hasn’t arrived all tracking says is shipped, PLAESE don’t fall for the scam like I have, if you email them they just tell you it’s on the way, can’t comment on quality but reading other reviews I am not expecting it to be good quality even if it does arrive avoid avoid

Terrible quality, they won’t offer refund, want you to send back to china at your own cost. You can have a small credit to buy more goods and pay for something else likely of terrible quality, sounds like a major scam, I would avoid and contact your credit card people and report them!

I ordered a dress back in August, they took my money then they emailed to say the dress is not in stock would I like something similar, I said no I want a refund, its now October and I have no refund although they keep saying allow 10days.....then another 10 days......still no refund,AVOID THIS COMPANY ....I will take this down once I receive my money back

SCAM Company it would seem. Wish I'd looked at Trustpilot before ordering! Also wish I could give a ZERO star! Ordered a dress for my daughter's wedding, what arrived was totally different quality to photo on website. A badly stitched shapeless hard polyester rag. Have now found out that there are lot's of scam Chinese companies like this masking as boutique UK or USA sites - advertising sales discounts of 'quality clothing' on home page alongside promises of 'easy returns' but if you click onto their refund policy - you will see that returns are near impossible. They give no returns labels or even any correct address. I did simulation of return to China even though it would not be worth cost, but UPS refused to process even simulation as address is not correct - either fake or deliberately vague!! 3 weeks later Emma Claire Hamptons still refuse to give me a zip/ postal code for return address! Soon we will pass the 30 day return period with no correct return address given! TOTAL scam - and worse because they actually ship some tat to you, it is really hard to report as a fraud or claim back via your bank as you have a 'product' and they have their difficult return set up somewhere in the small print regardless of saying opposite on home page - how are these sites allowed to trade in UK?!!!!