Good online portal, good fast information with knowledgeable doctors. Far easier than visiting a GP and feels like a more premium service
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Very easy and professional, wish I did this 10 years ago! Some say you can get it cheaper but $200 for 3 months isnt expensive for feeling so good
Treatment is great Dr Matt knows his sh!t, these guys are legit for those that are unsure, my only peave is communication can be a little tricky at times bounce around emails(annoying), if you qualify... Toon meer
The only consults I've had so far are the initial ones before the first supply is granted despite being subbed for 4 months. No blood test requests, no plan changes, no concern just radio silence exce... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We’re building a new standard in telehealth – science-backed, stigma-free, and led by Australian doctors you can trust.
Contactgegevens
100 Cubitt St Level 2 Unit 515, 3121, Cremorne, Australië
- support@hormn.com
- enhancedmensclinic.com.au
4,0
Goed
746 reviews
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Average
The new system didn’t shoe my treatment plan the lady asked me to send my recipient because my treatment was not showing in the system
21 februari 2026
Antwoord van Hormn
Hey, sorry to hear, a small number of treatment plans needed to be manually carried across during the migration. If yours still isn't showing correctly, email us at support@hormn.com and we'll get it sorted for you.
Bankrupt and trapped
Whilst the TRT is a wonder and has absolutely improved my quality of life, this particular company is absolutely scamming clients by making extra charges mandatory.
Here are multiple examples: they have made it mandatory to buy injection kits with each prescription -I had been able to buy bulk syringes, needles, swabs and canisters for a whole year at a fraction of the cost. I was recommended to do this by one of their very nice and helpful nurses back when they were enhance men’s clinic. I don’t require their over priced injection kit but am forced to purchase it with each prescription renewal. I don’t care if they say it’s a matter of continuity and safety. I’m injecting my own ass so don’t make out like safety is your number one concern.
To provide a faster shipping experience there’s also a mandatory freight cost of $25.
The original subscription fee was $83 a month and will soon be $120 a month. Thanks for providing advanced noticed … is that so I can find a second job to pay for it?
The drug itself was approximately $180 for the prescription and that shot up to $230 simply because 4 vials in one box was changed to 4 boxes with 1 vile! Again, just another additional cost.
All money grabbing.
Once you begin TRT you can’t naturally produce this hormone. So, I’m feeling trapped by a big company adding additional cost after cost.
They know quality of life is diminished when the treatment stops so essentially trapped.
Pretty vile practice from a company I thought was there to help people not bankrupt them!
The previous Enhaced Men’s Clinic was doing a good enough job with helpful staff and quality checkups. During their transition phase I was supplied a few months of meds with no blood work checks. Seems like it’s about drug supply with maximum profits for this company. Sad that they once appeared to be offering help to those struggling with hormonal issues but now just want to help empty your pockets.
1 april 2026
Antwoord van Hormn
Hey, we are glad to hear TRT has made a real difference for you - that's why we do this.
We understand the frustration around costs, so want to make sure we are on the same page.
The injection kit adds $13.50 per resupply. The old $219 was a single bundled price with no breakdown - we've now itemised everything so you can see exactly what you're paying for.
We made sterile supplies mandatory because as a medical provider, we have a duty of care around what equipment is used with our prescriptions.
We respect that you're capable - it's a clinical governance decision, not a comment on you.
Subscription pricing hasn't changed yet. We gave months of advance notice so nobody gets caught off guard.
On blood work during the transition - we moved pathology to Healius so bloods can now be ordered and received directly through the portal and at a lower cost than iMedical.
If there was a gap in your bloods during the changeover, that's something we want to fix, reach out to us at support@hormn.com.
We understand that TRT is a long-term commitment and we don't take that lightly.
That's exactly why we invested in a better platform, transparent pricing, and direct pathology integration - to make the ongoing experience better, not worse.
Terrible rebrand - look elsewhere
Firstly Id like to say that prior to the rebrand (as Enhanced Mens Clinic) I found this service excellent, and all of the clinicians I have spoken to pre and poat rebrand have been very good.
The rebrand has made the service objectively worse for the patient in several ways:
~40% monthly price increase overnight.
- Forcing you to buy blood tests via their platform at a significant mark up vs your GP/third party service
- A particularly egregious "Mandatory" 50$ fee for ~$6 worth of injection equipment.
In summary - flashy new website but much worse patient experience that increases your costs and reduces your choices as a patient.
I am switching services as a result and I hope these terrible changes have a negative impact on their business.
26 maart 2026
Review zonder uitnodiging
Antwoord van Hormn
Hey, really appreciate the kind words about our clinical team - glad that's been consistent for you.
Want to clear up a few things though, because most of this isn't quite right.
Subscription pricing hasn't changed yet. We gave everyone advance notice months ahead so there are no surprises, but you're still on your current rate today.
Blood tests through the platform are privately billed with zero markup - they're actually cheaper than when we used iMedical. You're welcome to compare.
The needles and syringes added $13.50 to the resupply, not $50.
Previously the $219 was a single bundled price with no breakdown - we've now itemised everything so you can see exactly what you're paying for.
We made them mandatory because consistent use of sterile, correct-gauge supplies is a patient safety decision.
On the platform being a worse experience - you can now book directly with your doctor anytime, see your doctor's notes, order repeats, and order and view blood test results all through the portal.
Previously all of that was done manually.
That's a significant upgrade for most patients.
We hear you on the frustration around change - reach out to us at support@hormn.com and we're happy to walk through everything with you.
All was good whilst they were under the…
All was good whilst they were under the company name Enhanced Mens Clinic.
Since the platform/name change to HORMN, terrible experience.
No communication and no viable way to send an email or phone for support.
Price raised from $83 to $120 a month for subscription also not good.
26 juli 2025
Antwoord van Hormn
Hey, thank you for sharing this, and sorry to hear the transition hasn't been smooth for you.
We sent three emails over two months leading up to the change, plus two more with step-by-step instructions for getting set up on the new platform.
It's possible they landed in spam/junk if you haven't seen them.
On pricing - your subscription hasn't changed yet. We gave everyone advance notice of future pricing so there'd be no surprises, but you're still on your current rate. As we won't be changing pricing until next month.
For support, you can reach us anytime at support@hormn.com. We're here and happy to help get things sorted for you.
Always a pleasure to talk to him!
30 januari 2026
EMC _was_ good, Hormn is a rort
I'm giving two stars rather than just one because the doctor I spoke to was attentive, supportive and informative.
The 40-50% raise in the monthly subscription price AND the mandatory $50 inclusion of their own needles/syringes when purchasing medicine AND that they've changed the pathology company they use to one with fewer offices… well, I'm going to look for another provider now.
23 maart 2026
Review zonder uitnodiging
Antwoord van Hormn
Hey, really glad to hear your doctor looked after you well, that matters a lot to us.
Want to clear up a couple of things though. Your subscription price hasn't changed yet - we just gave everyone a heads up months in advance so there are no surprises down the line.
On the resupply pricing, previously it was $219 as a single bundled price with no breakdown. We've now itemised everything transparently: medication, shipping, sterile vials, and needles/syringes. The total is $232.50 - an increase of $13.50, which covers the needles and syringes that are now included.
We made those mandatory because using sterile, correct-gauge supplies every time is a patient safety non-negotiable.
And the pathology switch to Healius, one of Australia's largest networks actually means we can now order your bloods and receive results directly through the platform, instead of you having to go through a third party and email results back to us.
We'd hate to lose you over a misunderstanding, reach out to us at support@hormn.com and we'll get you sorted.
The rebrand is terrible
Used to be good, but since the rebrand the pricing has become a joke.
You’re now forced to pay an extra $50 for a few syringes with every resupply whether you need them or not. These are basic items you can get yourself for next to nothing, so it just feels like a cash grab.
Communication feel generic and automated, like you’re talking to a bot rather than an actual person.
The clinic has clearly shifted towards squeezing more money out of patients. Not a great experience anymore, I'll be looking to move to an alternative TRT clinic
2 maart 2026
Review zonder uitnodiging
Antwoord van Hormn
Hey, appreciate you sharing the feedback.
The needles and syringes aren't an extra $50 - the resupply has gone from $219 to $232.50, a difference of $13.50.
Previously that $219 was a single bundled price with no breakdown. We've now itemised everything transparently: medication, shipping, sterile vials, and needles/syringes. The $13.50 increase covers the needles and syringes now included.
We made them mandatory because consistent use of sterile, correct-gauge supplies is a patient safety decision, not a revenue one. We know you can source them yourself, but we can't guarantee what turns up, and we're not comfortable leaving that to chance.
We'd love the opportunity to chat with you directly, reach out to us at support@hormn.com
Have been a client for over 6months…
Have been a client of Enhanced Mens Clinic for over 6months now, and since they've transitioned to Hormn with a portal I CANNOT seem to get an appointment with a doctor so I can get my new supply, which I due in a few days...extremely frustrating cos no matter what I do it doesn't work and no one will help, cos the portal simply isn't working, on my phone, my wife's phone and our desktop computer. Have read other reviews and seems that after 6 to 9months they stop helping/replying to emails.....oh dear
20 maart 2026
Review zonder uitnodiging
Antwoord van Hormn
Hey, really sorry you're dealing with this - especially with your resupply coming up. That's not the experience we want for anyone.
We'd like to get this sorted for you right away. Please email us at support@hormn.com with your name and we'll personally make sure you're seen and resupplied without delay.
On the portal issues - we've had a small number of patients run into access problems post-migration due to duplicate emails and we're actively resolving them as they come in. If you're stuck, we don't want you waiting - just reach out directly and we'll take care of it.
As for the reviews suggesting we stop responding after a few months - that's simply not the case. We have patients who've been with us for years and we support them the same on day one as day five hundred. Looking forward to hearing from you so we can get this fixed.
Avoid Hormn - poor service
I have moved over from Enhanced Men's Clinic, which was great, but this new Hormn platform is hopeless. Costs have gone up. Booked a Doctor consult and no call received, can't get in contact with them. Once I have renewed my script I will find another provider. I'm done.
17 maart 2026
Review zonder uitnodiging
Antwoord van Hormn
Hey, sorry to hear this - a missed doctor consult is not acceptable and we take that seriously.
Please email us at support@hormn.com and we'll rebook you straight away as a priority. If your consult was missed on our end, that's on us and we'll make it right.
Find a different clinic.
The only consults I've had so far are the initial ones before the first supply is granted despite being subbed for 4 months. No blood test requests, no plan changes, no concern just radio silence except for the support tickets I've written. They have just transitioned to HORMN (previously Enhanced Mens Health) which is their excuse to neglect customer care plans. New accounts don't seem to function correctly & they've also increased subscription price by 50% minimum. $83 to $120-140.
15 maart 2026
Review zonder uitnodiging
Antwoord van Hormn
Hey, appreciate the honest feedback and sorry the experience hasn't been up to standard.
The clinical concerns you've raised are the kind of thing we want to fix directly. Regular blood work and ongoing care plans are core to how we operate - if that's fallen through the cracks during the migration, that's not good enough and we want to make it right. Please reach out to us at support@hormn.com and we'll get your bloods ordered and a follow-up consult booked as a priority.
On pricing - subscription rates haven't actually changed yet. We gave patients advance notice months ahead of any future changes so there'd be no surprises, but you're still on your current rate today.
Raising prices by 40% after a rebrand…
Raising prices by 40% after a rebrand is highway robbery...
8 januari 2026
Always a great experience…
Easy organisation to deal with, rapid dispatch of purchases and great clinicians and doctors
30 januari 2026
Avoid at all costs
Avoid at all costs. I approached the clinic in December 2025 for what was my first look into men’s health support. Now three (3+) months later I’ve spoken to a doctor once and have had no further development in my plan and remain still on the basic trial dose. The communication from the company with updates due to a brand change has been woefully poor. They have no plan, no timeline and no customer focus or service plan. If you enjoy wasting money on a futile adventure, Enhanced Men’s Health or now HORMN are the team to use. If I could give ZERO stars I would!
13 maart 2026
Review zonder uitnodiging
CAUSES INFERTILITY
What they don’t mention is that you will become infertile, luckily I decided to talk with a specialist elsewhere before I began treatment. I’m sure there are lots of guy out there who aren’t as lucky.
31 december 2025
Review zonder uitnodiging
Antwoord van Hormn
Hi Matthew,
All of our doctors run through side effects and risks of starting treatment (which are also outlined in the patient consent form you signed).
TRT will generally cause low sperm production while not treatment, but it is very important to note this is not forever, only while on treatment.
Further to this, when our patients are wanting to have a baby with their partner while on treatment, there are fertility medications we can prescribe men which bring the sperm production back to normal levels even while on TRT.
Thanks, Ash
Very thorough and responsive to emails…
Very thorough and responsive to emails or requests.
19 januari 2026
Excellent experience
Excellent experience ! Informative , enthusiastic, answered all my questions(no matter how stupid ) Thank you for making me feel like me again !
9 januari 2026
Rebranding to Hormm for 50% price increase!
You pay a monthly subscription but can’t actually access anything , can’t get bloods done , can’t order . Changing the service on existing clients is wild, seems like some changes have happened higher up without actually consulting any clients - and for this poor/ reduced service - price hike from $88 to around $120 a month! Will
Be looking to transfer.
19 februari 2026
Review zonder uitnodiging
Antwoord van Hormn
Hey, sorry the transition has been frustrating - that's not the experience we want.
If you're stuck accessing the portal, ordering, or getting bloods done, please email us at support@hormn.com and we'll sort it out for you directly. We moved pathology to Healius so bloods can now be ordered and received through the platform - it's a better setup once you're in.
On pricing - your subscription rate hasn't changed yet. We gave everyone a heads up months in advance, but you're still on your current rate today.
We did consult on the changes - three emails over two months before the migration, plus two more with setup instructions. Possible they landed in spam, so worth a check. Either way, reach out and we'll get you up and running.
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