I ordered some merchandise and was told that the merchandise wasn't in stock, only after I inquired about what was the delay in shipping about 2 weeks later. I cancelled the order and was lied to abou... Toon meer
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Their customer service is rude, and terrible. They appear to be a small venture. We placed an order of just 4 items in a week and they couldn't fulfill it. We reached out to them for status update. Th... Toon meer
On multiple sites and multiple prices. Ask for a parcel refund due to finding it 10.00 cheaper the day after ordering it and didn’t get a reply at all. Lousy customer service. Most discouraging is the... Toon meer
I purchased a holographic projector fan. It has the hardest set up ever! The directions are in another language and the pictures and wording are so small i cannot make any of it out. Ive tried for hou... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
E.P.Light ambient light is a new type of LED bulb, decorative lamp, combined with Pollock‘s abstract painting and traditional Edison bulb. Each bulb is crafted as an artwork, handmade, against dropping.
Contactgegevens
PO Box No. 53265, 95119, San Jose, Verenigde Staten
- info@epdesignlab.com
- epdesignlab.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent products and service
Great product and service
Love the light base and sunrise bulb! I wish they would make more products. A lot of them are out of stock and there is no indication as to whether they will produce more.
Beautiful lights but I was back ordered…
Beautiful lights but I was back ordered on the light base and a light. The shipping order didn't show the omission and had to communicate with EP to find out the status.
E.P. Lighting
Ordering , delivery and quality of the product was terrific. Highly recommend these lights.
Very pleased with product
Very pleased with product. Prompt shipping and just what we wanted.
It was a good experience
It was a good experience, and I have enjoyed the bulbs that I purchased. I would recommend these to other, and already have. Shipping took a while, but, that was all on the 2019 Polar Vortex.
If you want a conversation starter, then start here!
Company refuses to answer refund requests…
Company refuses to answer emails request a refund.
Their products are unique and…
Their products are unique and well-priced! Great customer service for the one issue I had. I have already purchased again from them. Fast shipping. Beautiful bulbs are all around my house now and I will use some for birthday and Christmas presents!
Cool bulbs, no customer service
While I love the bulbs, I had one burn out after only 50-60 hours then break off in the socket. I emailed customer service and have not received a response.
Love these
Love these lamps. So happy I ordered them directly because even when the shipment wasn’t perfect they handled it most generously and so quickly. I can tell how much they care about customer satisfaction.
Good design and nice people.
Interesting and unusual product that is…
Interesting and unusual product that is seemingly well made.
By an act of omission, you missed a golden opportunity to send an advertisement of your products with the shipment of your lamp.
quick ship great product
quick ship great product. love the sale announcement in email, it is perfect. thanks for such a great product! lights are gorgeous.
I bought a bunch for friends and family…
I bought a bunch for friends and family for Christmas, love em.. they even gave me an extra bulb for free!
Excellent product
Excellent product, it arrived in time for Christmas and in great shape. The person I bought it for, loved it.
The lights are simply stunning
The lights are simply stunning! They are beautiful and such a different twist on lighting in my home! The quality of the product is excellent and worth the price! Thank you for the wonderful product and a great birthday gift to my hard to shop for husband! Unique and beautiful!
Very satisfied customer.👍🏼👍🏼
I love my beautifully designed bulbs, and bass .
They are nicer in person than on the website . They are super bright, which I really like. it makes all of the colors pop. I wish other items on EP‘S Website weren’t sold out. I would like to buy other items like the square desk lamp.
i’m very happy with my purchase.
Love seeing the beautiful colors when…
Love seeing the beautiful colors when the light comes on.Also,I love things that are different, these are not your "common"light bulb. Can't wait for my friends and family to see them when they come over. Keep up the good work!!
great products great delivery times!
great products, fast processing best delivery times on the planet. love them! buying more and looking for.places to use products so I can buy more
On multiple sites with different prices for the same product.
On multiple sites and multiple prices. Ask for a parcel refund due to finding it 10.00 cheaper the day after ordering it and didn’t get a reply at all. Lousy customer service. Most discouraging is the different prices on different web sites for me. Also doesn’t state that you have to buy the base separately.
Accidentally
Accidentally, my husband and I both ordered lights from you for our son for Christmas. Each was different. Both were very well packed for shipping. We decided to let our son choose which one he wanted to keep. He loved them both and is keeping one for his home and one for his office at work.
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