Episodic Reviews 

Micheal fortune was very helpful and patient.

Excellent service

I dealt with Brandon Wenn, he was so fantastic. Took the time to explain all the plans, listened to my needs and questions and answered accordingly. He was so patient and it was a pleasant experience over all. Brandon is definitely an asset to this business. Thank you Brandon. I will be directing my friend to you for you to assist her as well.

Best experience and explanation I ever received. I would highly recommend Thokozani Jack Sibeko.

If possible, I wish to deal with him directly moving forward should I have any questions

Appreciate it.

Well so far so good!I was contacted by Christo Welman after sending a dental cover request.
Needless to say his clarity, explanations and knowledge of this product has prompted me to sign up for the full package, which I believe is level three.
I also found him to be open and honest about the finer details and the 'reading between the lines' so to speak.
This health insurance seems nicely rounded and comprehensive and I am looking forward to being a member.
I trust it'll be a good journey.

Brandon Wenn, your consultant, treated me as a VIP from the start of of our session. He was well informed and could answer all my questions to my satisfaction. I received the service I expected and was sorted in minutes and I signed up as member.

I just luv the way they explained everything to me and how they did the follow up on me

I had a great online chat experience with Gabby Coetsee from Episodic. The representative was incredibly helpful, knowledgeable, and professional throughout our conversation. She clearly explained the coverage options, including hospitalization benefits, chronic illness coverage, and outpatient care. I appreciated how she broke down the premium structure and gave comparisons between different plans without complications. She also provided me with clear and honest answers regarding waiting periods.

I now feel confident in the policy I am choosing and will definitely recommend to friends, family and others.

Michael Dyers,thank you for the amazing service 👏 🙌

Brandon Wenn went beyond the extra mile to assist with my needs for the cover i need. He gave me excellent service. He was very pleasant, knowledgeable and helpful on the phone and replied to my emails immediately. Brandon sent me a quote and phoned to explain cover where necessary as I was deciding which cover best suited my needs.
This level of service is way beyond my expectations.
Thank you so much Brandon with excellent customer service!

I had a very fruitful conversation with John when he answered all my questions to my satisfaction and I feel I have made the best decision ever, by covering my mom before ending that call. I'm looking forward to working with you!

Michael Fortune who called me to assist after accepting their quotation on the website is an epitome of what Customer Service should be. Very calm, knows the product well and extremely helpful. I sent him an email the following day wanting to change my banking details. He was on the phone within 5 minutes and as ever eagerly willing to assist.

Great interaction, and everything else.

It was a pleasure chatting with Christo Welman. I found him very attentive to what my needs were. He allowed me the space to submit times that were best suited for me, rather than bombard me with calls. When we eventually chatted, he listened to.
what I wanted, at the time, and then we worked from there. While
remaining professional, I found Christo to be understanding and relatable. In this day and age with tech and AI, it was a pleasure to
actually have a real person with that much needed 'human touch.' I was very impressed with Christo's friendly and sincere approach. I would happily contact him again should I wish to upgrade my current policy. Thank you, Christo.

Chad was beyond friendly and informative and had excellent product knowledge

Gaby was my consultant and she gave me great service.

John Vass was a pleasure to deal with, super friendly and welcoming.
Very affordable cover and value for money....we'll done!!

Greatness!

Thank you Levern for assisting me with my parents application, thank you for your willingness and kindness

I am thoroughly impressed with the exceptional service I received from Chad at Essential med. From the initial inquiry to the final resolution, Chad was informative, efficient, and courteous.

The level of service I received from Chad is a testament to the company's commitment to excellence. I highly recommend

Thank you, Chad, for an outstanding experience!,I am thoroughly impressed with the exceptional service I received you .From the initial inquiry to the final resolution, Chad was informative, efficient, and courteous.