George Toyne at Equals has always managed my account with rapid success. A true asset to the Team at Equals Money. Look forward to moving onwards and upwards with confidence as my business heavily rel... Toon meer
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Generally works OK, however the site is quite buggy. There are some fields that, whilst appearing to need completing, if you do the page crashes, but once you get the hang of it then its not too bad.... Toon meer
Hassle free transfers with Ollie as our account manager we can call at anytime, Unusual, companies having someone helpful at the office a Telephone!
We added Equals Connect for forex payments after using Equals Money for Spend cards. Great experience for easy sign up and the platform is really easy to use for saving beneficiaries and ordering cur... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Equals Connect Limited is a market leader in providing a wide range of foreign exchange and international payment services to SME's, Corporations and Individuals throughout Europe. At Equals Connect we pride ourselves on a superior level of customer service and ultimate efficiency when it comes to making your payments and our clients have peace of mind that their money will arrive at their chosen destination promptly, securely and at the best rate possible.The safety and security of your money is our main priority and all client funds are therefore held in segregated client currency accounts with our bank NatWest Bank plc. Equals Connect is a company incorporated in England & Wales Registration No. 07131446 part of the Equals Group of companies. Equals Connect is authorised by the Financial Conduct Authority (FCA) under the Payment Services Regulation 2009 for the provision of payment services. Our Firm Reference Number (FRN) is 671508. We are also registered with HMRC (Her Majesty Revenue and Customs) as a Money Service Business. Our registration number is 12594438.
Contactgegevens
3rd Floor, Vintners' Place, 68 Upper Thames Street, EC4V 3BJ, London, Verenigd Koninkrijk
- 0203 196 2187
- contact@equalsconnect.com
- equalsconnect.com
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Equals = super easy experience
We use equals almost exclusively because is so easy straight forward to use.
I have a direct contact in Jacob who…
I have a direct contact in Jacob who looks after us and makes the trade easy. Exchange rates are good.
User friendly FX company suppling an…
User friendly FX company suppling an excellent standard of service
The online service is very good and…
The online service is very good and fairly easy to navigate.
Proof of contract is also good and onward payment is made swiftly after settlement.
Great to work with
Very quick response when requesting payments or submitting queries. Friendly and helpful staff. Very straight forward system to use. Good exchange rates.
very good service and helpful.
Not interested in Small Business
I initially had high hopes for Equal Connects and would have rated them higher, but their approach to smaller businesses is disappointing. They seem to only value clients who process at least £20k–£50k in monthly transactions. My business consistently transacts under £20k per month, and despite being upfront about this from the beginning, they repeatedly told me they were making a loss on my account and eventually moved me to a lower rate.
What’s frustrating is that they approached me and invited me to use their platform. I was transparent about my transaction volume from the start, so for them to later say it’s not viable feels unprofessional. I might add that the team members I deal with on booking transactions etc are good
Great service, always available to help
We dealt with Jacob Arbury, who was brilliant, always available to assist, often out of hours, and was always very helpful from start to finish - definitely recommended.
Excellent service and speedy receipt of…
Excellent service and speedy receipt of transferred funds.
Ben is incredibly helpful and went out…
Ben is incredibly helpful and went out of his way to ensure I could action a small personal trade quickly. We also use Ben for our business trades and always receive excellent service.
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