ergohuman.net Reviews 

Great service, I ordered over the weekend and they processed the order and dispatched by Tuesday. On Wednesday the chair arrived. The product is exactly as described and undamaged. Mr Iain Bailey at the firm followed everything up with a personal touch, thanks Iain. I would definitely use this firm again and would recommend them.

Very prompt delivery, the items were spot on and well priced.

Whenever I deal with Ergohuman, I end up impressed by their level of customer care and attention to detail.
Brilliant as ever, thank you.

Great company and very reliable! We ordered 5 Ergohuman office chairs for our reception desks, and they arrived quickly and in excellent condition.

The chairs were easy to build, very comfortable, and have given our reception area a great new look. They also provided a user guide, which was a really useful benefit.

Thank you again for the great service! We would definitely recommend Ergohuman and will certainly be using them again.

The support was super nice and knowledgeable, they also went beyond and above to ensure that ErgoHuman Elite G2 with legrest is the right option for me. Their entire support team is incredible and top notch. The chair itself is super comfortable. I am highly recommending it to anyone who is on a look for a new chair for their daily driver.

Great communication throughout, and useful tips for assembly - it only took 15 minutes!

Great communication throughout the purchase and beyond - double checking the correct product was being sent, and follow up emails to check everything ok. Now that is what good service is all about!

Checked I ordered the right replacement, parcel arrived in time.

Second order I’ve placed and they always check with me I’ve ordered the right part for my chair and then keep me informed of every step of the fulfilment process.

Replied promptly to my various queries and, unusually, actually answered my questions (so often people don't answer questions properly). All communications very friendly. Suggested the best option for repairing my chair and, on ordering the relevant parts, dispatched them equally promptly.

Proactive interaction, checking to make sure the correct replacement parts was going to be provided before dispatching, as there were several variations available.

Always such a great company to deal with. The team are friendly and helpful, and always quick to respond.

I've just recently ordered a replacement arm for my Ergohuman Plus chair, that I've had since 2017. The team helped make sure I was ordering exactly the right item as there's been a few updates over the years, and it arrived within just a few days of my order being placed. Instructions to fit it were simple and easy to follow.

Highly recommend their ergonomic chairs, especially to anyone who has lower back pain like myself.

I ordered replacement parts for the Ergohuman chair I've been sitting in daily for ten years.
The first thing they did was ask for a photo, just to make sure I had chosen the correct parts for my chair.
Then there was a delay. The courier (DPD) told me "due to an unexpected issue in your area". But the guys at Ergohuman had already contacted DPD, found that the package had missed the connection, and then contacted me to let me know. That wasn't all! DPD then told me there was another delay. The guys at Ergohuman had again already contacted DPD to see if they delayed delivery had taken place; this time DPD forgot to load the package onto the delivery van. Again Ergohuman contacted me to let me know... and to apologise even though it wasn't their fault.
Within an hour of delivery I had another email for Ergohuman, just to double check, and to again send me the link to their help video.
DPD don't come out of this well. But most couriers are a bit hit-or-miss where I am, out of town.
The chairs are great. The Ergohuman service is outstanding. Thanks guys :-)

This company is amazing! Ordered replacement arms for my chair, they ensured I'd ordered the right set, emailed me with updates and support to install them and were really friendly. A brilliant service.

Great customer service, from pre-order to post purchase. I wasn’t sure about which model to choose and they helped me by sending me useful information and pictures.
I had specific delivery requirements due to home move and they made arrangements to fulfil my needs, keeping me informed throughout. They even followed up after I received the chair to ensure everything went well. Impressed, there are not many companies that do this nowadays. The chair itself is comfortable and good looking, so far very happy with it.

Communication was outstanding. I was informed of a long lead time on the item I chose and offered alternatives with shorter lead times. Without any prompting, I was also sent a separate instruction manual for my product because the instructions that came with it were quite small. Some of the best overall customer experience I've ever had. Great job!

I phoned to replace the gas-strut on my chair. The service was excellent and they asked for a couple of pictures of my chair to ensure the correct part was sent out. The part arrived the following day along with an email containing a link to a short 'how to video showing how to remove the old strut.
Definitely a use again site, we'll done to them and their very friendly staff.

Not only do we have excellent office chairs that have lasted well for years, but customer service is first class too.

Fantastic customer service. Very attentive during dispatch and delivery, and offered detailed advice around chair and workspace setup.

I needed some new armpads for a chair that was about 10 years old so didn't hold out much hope that I'd be able to replace them. Iain and the team were great, new armpads were found and dispatched. They're now fitted and I expect the chair will have another 10 years of life in it.