the actual direct contact with a call from your company to rectify a situation. speaking to a live person and he was very professional and cordial and made me want to deal with your company more. ve... Toon meer
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Lees wat reviewers zeggen
ordering was quick and easy, no hidden fees. Shipping was a little high but that's to be expected with a breakable item. My order arrived quickly and came as described.
Everything as described, very prompt delivery. A tiny comment - the lighting for your photo was a little bright, so the 71 Climens looked a little yellower and lighter than I would have expected from... Toon meer
I never write reviews... I was gifted two fabulous bottles of wine. Together, they were easily worth over $1000. I am not an oenophile. So, I hoped to sell them. And I came across Estate... Toon meer
Bedrijfsgegevens
Over Estate Wine Brokers
Geschreven door het bedrijf
Find your next bottle of fine wine at Estate Wine Brokers.
With over 30 years of experience buying and selling rare bottles, you're sure to find something you'll love!
From Bordeaux & Burgundy to Piemonte & Toscana -- our selection is unmatched.
Interesting in liquidating your wine cellar? We'd be happy to provide you with a fast and fair quote.
With over 30 years of experience buying and selling rare bottles, you're sure to find something you'll love!
From Bordeaux & Burgundy to Piemonte & Toscana -- our selection is unmatched.
Interesting in liquidating your wine cellar? We'd be happy to provide you with a fast and fair quote.
Contactgegevens
306A E 3rd St, 78701, Austin, Verenigde Staten
- (512) 501-1536
- team@estatewinebrokers.com
- estatewinebrokers.com
4,4
Uitstekend
199 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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The wine was not good.
The wine was not good.
I drink a lot of wines and this wine was very poor.
27 november 2023
Antwoord van Estate Wine Brokers
Phillip we are sorry you did not enjoy the wine. We are happy to make suggestions for anything you are looking for. Reach out any time!
Rare and difficult to find wine
Delivery was fast and arrived on the date stated. Packaging was great and the wine arrived safely.
20 november 2023
Antwoord van Estate Wine Brokers
Thank you!
Excellent selection and very fast…
Excellent selection and very fast delivery. Will use again for high quality wines.
30 oktober 2023
Antwoord van Estate Wine Brokers
Thank you!
Antwoord van Estate Wine Brokers
Thank you!
Port
Order a very special bottle of Port as a thank you to friends. It was by delivered quickly.
11 september 2023
Antwoord van Estate Wine Brokers
Thank you!
Quick response
Quick response, quick shipping. Kept me updated on the shipping. This was a gift for our son and he absolutely loved it!
5 september 2023
Antwoord van Estate Wine Brokers
Thank you!
I know little about wine
I know little about wine. They offered to upgrade shipping, but only gave me 4 hrs to respond and they were closed when I got off work. So now my wine is ruined and when I tried to contact them, they said the only way that i could talk to them is by phone. Well, I’m at work most of the day so I can’t really communicate on the phone after work. I drive over to pick up my kids once I get my kids. I have to cook dinner once I cook dinner I’ve been working on my own business that I’ve been trying to start, I don’t really have a whole lot of time to be talking on the phone. It would’ve been better to deal with it just through email but instead of trying to help, they just gave me attitude. Never again.
8 augustus 2023
Antwoord van Estate Wine Brokers
Thank you!
Pablo was extremely helpful and…
Pablo was extremely helpful and accommodating. Amazing customer service!
26 juli 2023
Antwoord van Estate Wine Brokers
Thanks!
Great service ordered two times now…
Great service ordered two times now fast delivery good prices
17 juli 2023
Antwoord van Estate Wine Brokers
Thank you!
After some early confusion
After some early confusion, on my part, Drew was very helpful in getting this gift to my friend. I would definitely recommend and use them in the future.
Thanks
10 juli 2023
Antwoord van Estate Wine Brokers
Thank you!
Antwoord van Estate Wine Brokers
Thank you!
Did the order to get the 2006 Amorone
Did the order to get the 2006 Amorone - and added 2 just to try your service more. The Amorone was struck from the order and the other 2 were sent to me. I'd have cancelled those 2, with the out-of-stock, if given the choice.
19 juni 2023
Antwoord van Estate Wine Brokers
Tom- I believe we were in communication about the Amarone and how it was out of stock. We sent an email to you in that regard at 8:09 PM on June 19th and never heard from you. Unfortunately, the nature of our business is low inventory. Please give us a call if you would like we are always happy to help!
Customer service is amazing
Customer service is amazing. My special bottle of wine was a huge success! I’m so thrilled!
30 mei 2023
Easy order with great communications.
30 mei 2023
Seamless and on time
from placing the order to receipt of properly packaged bottles the EWB experience was seamless and on time
30 mei 2023
Requested ice pack before delivery to…
Requested ice pack before delivery to Houston recently. Showed up with no ice pack.
30 mei 2023
I made a small mistake on my order
I made a small mistake on my order, which I caught right away and messaged about. They got right back to me, helped me fix it, and were super nice!
24 mei 2023
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