I’m absolutely obsessed with my Spotlight Sonic Toothbrush! It’s honestly been such a great purchase and I love using it. I also have to mention how lovely the Spotlight team were when I emailed to a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The product is excellent. I thought it was slow at the beginning but after two weeks the magic started & I could definitely see the difference. Really happy I tried it & will be placing another order... Toon meer
Bedrijf heeft geantwoord
Delivery is quick and the products are great. My family use the toothpastes- all the different ones and we don’t use any other brands anymore. We all use and love the sonic toothbrushes as well.
Bedrijf heeft geantwoord
So I bought the Water Flosser with UV It’s a bit of a handling until you work out your way of using it but do work it out.. it is brilliant. Every time following using it my teeth felt as good as bei... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cosmetische producten leverancier
- Schoonheidswinkel
- Cosmetische tandarts
- Gezondheids- en schoonheidsartikelen winkel
- Tandenbleekservice
Over Spotlight Oral Care EU
Geschreven door het bedrijf
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contactgegevens
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ierland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Spotlight Oral Care EU
Thank you so much for your lovely review! 😊 We're delighted to hear you're happy with your purchase, our communication, and the speedy delivery. We really appreciate your support and hope you continue to enjoy your sparkling smile!
I got an email that there was free…
I got an email that there was free delivery and the toothbrush replacement heads were €20. I checked out and they were at the higher price. I contacted customer care to see why and have yet to receive a reply
3 juli 2026
Antwoord van Spotlight Oral Care EU
Thank you for your feedback, and I'm sorry to hear about your experience.
I've just reached out to you via your email address, as we weren't able to locate your previous message in our inbox.
Once you've had a chance to reply with a few more details about the promotion and the replacement heads you were trying to purchase, I'll be happy to look into this for you and get it resolved.
I look forward to hearing from you.
I got free delivery with my purchase…
I got free delivery with my purchase and it was delivered very fast.
1 juli 2026
Antwoord van Spotlight Oral Care EU
Thank you for your kind review Mairead! We’re so pleased to hear that you enjoyed the free delivery and that your order arrived quickly. We really appreciate your support and hope you continue to enjoy your Spotlight Oral Care products.
Antwoord van Spotlight Oral Care EU
Thank you so much for your wonderful review Catriona! We are happy to hear that you're very happy with your purchases and that your order arrived quickly. Providing great products and a smooth delivery experience is always our goal.
Great customer service
Helped me when my water flosser broke and replaced it with a new one
1 juli 2026
Antwoord van Spotlight Oral Care EU
Thank you for taking the time to share your experience Ewan.
We are sorry that you experienced an issue with your Water Flosser, but we are delighted that our team was able to assist and arrange a replacement for you. Providing helpful support and ensuring our customers are looked after is very important to us.
Ordering was so easy
Ordering was so easy, delivery was fast and the products are great.
16 juni 2026
Antwoord van Spotlight Oral Care EU
Thank you so much for your kind review!
We're delighted to hear that you found the ordering process easy, your delivery was fast, and that you're enjoying your products. We really appreciate you taking the time to share your experience.
Thank you for choosing Spotlight Oral Care!
Good customer service and replied to emails when I needed them
Mouthwash spilled in my package and they replaced my package immediately, very good service
25 juni 2026
Antwoord van Spotlight Oral Care EU
Thank you for your kind review Kieron! We're delighted to hear that our customer service team was able to assist you promptly and resolve the issue with your order. We sincerely appreciate your understanding and are glad we could get a replacement sent out quickly. Thank you for your support!
Happy
Quick delivery, good product, have ordered many products from spotlight and very happy with my purchases.
23 juni 2026
Antwoord van Spotlight Oral Care EU
Thank you for your wonderful review Mary! We're delighted to hear that you've been happy with your Spotlight purchases and that your order arrived quickly. We truly appreciate your custom!
Pink spotlight toothbrush & pastes
Have bought spotlight tooth brushes for all.the family and have bought seconds for them
Only brush that gives a clean feeling to my teeth
Great products
13 juni 2026
Antwoord van Spotlight Oral Care EU
Thank you for your fantastic review Marie! We're delighted to hear that the whole family is enjoying their Spotlight toothbrushes. We truly appreciate your support and kind words about our products!
Antwoord van Spotlight Oral Care EU
Thank you for your wonderful feedback Catherina! We're thrilled to hear you're enjoying the products and achieving brilliant results.
Antwoord van Spotlight Oral Care EU
We really appreciate your kind words and support!
Antwoord van Spotlight Oral Care EU
Thank you for your kind review Al! We're delighted to hear you were happy with our fast delivery, quality products, and customer service. We truly appreciate your support.
Lovin it ...
Its very early days but the powder seems to really work for me. Going to buy the toothpaste locally this week. Expect it to be just as good if not better than the powder.
22 juni 2026
Antwoord van Spotlight Oral Care EU
That’s great to hear 😊 Really glad the powder is already working well for you—that early feedback means a lot.
And thank you for planning to try the toothpaste too! We’re confident you’ll enjoy it just as much, if not more. Appreciate your support and trust 🙌
Antwoord van Spotlight Oral Care EU
Really glad to hear you’re happy with it 😊 Thanks for your support and for sharing your feedback—we appreciate it a lot!
Product was excellent as usual
Product was excellent as usual
But the bad scores for getting so many emails even after sending unsubscribe
22 juni 2026
Antwoord van Spotlight Oral Care EU
Thank you for your feedback — we’re really glad to hear you’ve been happy with the product as usual.
We’re sorry to hear about the inconvenience with receiving emails. We have now checked your account and can confirm that your email address has been successfully unsubscribed, so you will no longer receive further marketing emails from us.
If there is anything else we can help with, please don’t hesitate to get in touch.
Fast service and super product
I ordered replacement heads, they arrived very fast. This was already the best sonic toothbrush I had come across, but what really struck me was how much better my teeth felt after using the fresh head. They recommended changing every 3 months, worth doing.
On the unit itself the charge is fantastic, it usually lasts well over a month. I have often brought just the unit travelling, confident it will last the two weeks. Has never let me down.
21 juni 2026
Antwoord van Spotlight Oral Care EU
Hi Seamus,
Thank you for your wonderful review! We're delighted to hear you're enjoying your Sonic Toothbrush and that your replacement heads arrived quickly. It's great to know the fresh brush heads and long battery life have made such a positive difference. Thank you for your continued support!
Excellent customer care
The best customer care, such a nice company to deal with. I had a problem with the promotion code and personalization but placed my order anyway,contacted spotlight by email and got an instant reply and said they would sort the discount for me. Also this was over the weekend so thanks to Brenda for her reply. I was very grateful as it was my error. I would 100% purchase from this company again. Great offers 👌 and great products.
15 juni 2026
Antwoord van Spotlight Oral Care EU
Hi Louise,
Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our customer care team and that we were able to help resolve the issue with your discount code and personalisation.
We'll be sure to pass your kind words on to Brenda. Providing excellent support is very important to us, and it's lovely to hear that this made a difference to your experience.
Thank you for your support and recommendation. We look forward to welcoming you back again soon!
Poor quality
I was initially impressed with the Spotlight Oral Care Sonic Pro toothbrush, but the reliability has been extremely disappointing.
My original Sonic Pro lasted less than 18 months before failing. I gave the brand another chance and purchased a replacement in May 2026, but this one has problems too. It doesn’t complete the charging cycle properly, and a full charge only lasts around 14 days, which is well below what I expected.
For a premium-priced electric toothbrush, I expected much better durability and battery performance. Having two products fail in such a short period has left me with very little confidence in the brand.
If only Spotlight Oral Care concentrated as much on the quality and reliability of its products as it does on the constant stream of marketing emails, I’m sure it would achieve much higher customer satisfaction.
Unfortunately, based on my experience, I wouldn’t recommend this product.
30 juni 2026
Review zonder uitnodiging
Antwoord van Spotlight Oral Care EU
Please accept our sincere apologies for the frustration and disappointment you’ve experienced with your Sonic Pro toothbrush.
We’re very sorry to hear about the issues you’ve encountered with both units, particularly in relation to charging and battery performance. We completely understand how disappointing this must be, especially given your expectations of a premium product.
I have requested your contact details so that a member of our team can reach out to you directly and look into this further. Once we have your information, we will be in touch as soon as possible to assist and work towards a suitable resolution.
We also sincerely appreciate you taking the time to share your feedback regarding both the product experience and communications this will be passed on to the relevant teams for review.
Within days of my using the strips in…
Within days of my using the strips in conjunction with the granules and toothpaste my teeth has become whiter. Great products will be very happy to recommend the products to family and friends. Thank you
16 juni 2026
Antwoord van Spotlight Oral Care EU
Thank you so much for your lovely feedback Stella. We are really happy to hear you’ve seen such great results in just a few days using the whitening products. It’s great to know you’re pleased with the outcome.
Highly recommend
Such great products, amazing customer care and super speedy delivery - what more can you ask for???
Highly recommend
13 april 2026
Antwoord van Spotlight Oral Care EU
Hi Niamh,
Thank you so much for your kind words!
We're delighted to hear that you're enjoying our products and that you've had a great experience with our customer care and delivery service.
Your support means a lot to us, and we truly appreciate you taking the time to share your feedback and recommendation.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.