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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Lovely place to relax, aesthetically pleasing, staff were friendly and welcoming. I didn’t really understand a couple of the spa rooms, didn’t really do nothing tbh and that’s why I rated it a 4. The... Toon meer

Beoordeeld met 5 van de 5 sterren

We came for our anniversary and booked the hammam and massage package – it was such a lovely experience. The whole place feels really clean, calm, and smells beautiful. The hammam was so relaxing... Toon meer

Beoordeeld met 1 van de 5 sterren

WORST massage experience I’ve ever had!!! I booked a Swedish massage and a one-hour spa session. The massage felt very disorganised, she applied pressure in random places, far too hard and didn’t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went there for my birthday last week and I was welcomed by Sam at the reception. He was really friendly and really helpful! So were the rest of the staff. The place was really clean and the service... Toon meer

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3,7

Gemiddeld

TrustScore 3.5 uit 5

65 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 69% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 4 van de 5 sterren

Lovely place to relax

Lovely place to relax, aesthetically pleasing, staff were friendly and welcoming. I didn’t really understand a couple of the spa rooms, didn’t really do nothing tbh and that’s why I rated it a 4. The massage was wonderful, I need a sports massage and hit the right spots. My wife had a facial and she loved it, very relaxing, a nice couple of hours!

28 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful customer service- we booked…

Awful customer service- we booked through a third party and then there was an issue with the booking saying hadnt gone through and we said we understood and tried to come up with a compromise they said they would honor it still but said we had come back in a hour but 10 mins after we left they called us to say they are no longer going to honor it and were going to charge us the full price again so disappointing

25 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The physiotherapy session was honestly…

I got a visit to Euphoria Spa as a birthday gift and loved it. The place is spotless and smells amazing as soon as you walk in.The physiotherapy session was honestly the best l've ever had - really professional and made such a difference. I left feeling so much better. I would definitely visit the spa again♥️

2 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had the best time.

I recently went to Euphoria Spa and really lovely experience. The staff were professional and welcoming from the moment I arrived. The spa is very clean and well looked after, and the whole place has a calm, relaxing feel. Feels like a bit of a hidden gem in London.

The physiotherapy session was honestly the best I’ve ever had. The therapist was very professional and I could feel my body feeling better.

Would definitely go back.

2 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We came for our anniversary and booked…

We came for our anniversary and booked the hammam and massage package – it was such a lovely experience. The whole place feels really clean, calm, and smells beautiful.

The hammam was so relaxing, and the massage after was perfect – just the right pressure and really professional. We both left feeling completely relaxed.

A really special way to spend our anniversary. Would definitely come back.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I went there for my birthday last week…

I went there for my birthday last week and I was welcomed by Sam at the reception. He was really friendly and really helpful! So were the rest of the staff. The place was really clean and the service was more than great. It really made my birthday special and I recommend anyone who wants to pamper themselves to go there!!!

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The staff made our experience an…

The staff made our experience an unforgettable one. Very polite and always ready to help. The place was clean and very pleasant.
Recommend it 100%

9 april 2026
Review zonder uitnodiging
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Antwoord van Euphoriaspa

Thank you so much for your lovely feedback. We’re really pleased to hear you had an enjoyable experience and felt well looked after by our team.

Beoordeeld met 5 van de 5 sterren

Great experience

This was a great experience and really relaxing. Perfect for a birthday gift

6 april 2026
Review zonder uitnodiging
Logo Euphoriaspa

Antwoord van Euphoriaspa

Thank you for your kind feedback. We’re delighted to hear you had a great and relaxing experience, and that it made a perfect birthday gift.

We really appreciate you taking the time to share your review and hope to welcome you back again soon.

Beoordeeld met 2 van de 5 sterren

Not what I was expecting …:

Was gifted 50 minute massage with 1 hour access to the spa for Mothers Day. The massage was lovely but apart from that I was very disappointed. Lots of the ‘rooms’ smelt damp, there was black mould on the ceiling in the changing area and there is a charge for robes and flip flops which I was not expecting. Two of the rooms were essentially shower rooms and all that was available for me was a sauna - which was nice - a steam room and a ‘salt room’. Members of staff were lovely and were constantly moping the floors, but the mops looked filthy.

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience…

I had a very disappointing experience at Euphoria Spa.

This visit was a Mother’s Day gift from my son, so it was meant to be something special and relaxing. Unfortunately, it was the complete opposite.

The therapist appeared unhygienic and had a strong smell of sweat, which made the experience extremely uncomfortable. The treatment room was far too bright and did not feel like a calm or relaxing environment at all. On top of that, the massage itself was not good, and the therapist was quite rude and unwelcoming.

To make matters worse, I was asked to go into a treatment room that was not even ready.

A spa should be a place where you feel calm, relaxed and cared for, but this experience left me stressed and very disappointed.

I would not recommend this spa based on my experience.

19 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a great solo experience here

Had a great solo experience here, jacuzzi was relaxing and sauna was great. Staff was friendly and especially Celine, she was a great masseuse i would strongly recommend her. Will definitely be back

17 februari 2026
Review zonder uitnodiging
Logo Euphoriaspa

Antwoord van Euphoriaspa

Thank you for your lovely feedback. We’re delighted to hear you had a relaxing experience and enjoyed the jacuzzi and sauna.

We’ll be sure to pass your kind words on to Celine — she’ll be very pleased to hear them. We look forward to welcoming you back soon.

Beoordeeld met 4 van de 5 sterren

I believe in second chances !

I had a previous visit at this spa and came away feeling disappointed for various reasons. HOWEVER after receiving a genuine and sincere apology from the Manager for my previous experience, i am grateful for the opportunity of giving the spa another try! I believe in second chances .... let's hope for a nicer experience. Thank you Sam

18 februari 2026
Review zonder uitnodiging
Logo Euphoriaspa

Antwoord van Euphoriaspa

Thank you for your feedback. We’re pleased to hear you found our reception team welcoming.

We have taken your comments on board as part of our ongoing review of standards and guest experience.

As a gesture of goodwill, we would be happy to invite you back for a complimentary visit so you can experience the spa again. Please contact us directly and we will arrange this for you.

Beoordeeld met 1 van de 5 sterren

WORST massage experience I’ve ever!!!!!

WORST massage experience I’ve ever had!!! I booked a Swedish massage and a one-hour spa session. The massage felt very disorganised, she applied pressure in random places, far too hard and didn’t seem to know what she was doing.

After working around my ankle, I felt a sharp pain. I’d never had pain there before and nearly a week later it’s actually getting worse. I’ll now need to see a doctor because of this....

This was EXTREMELY disappointing. You really need to employ properly trained, qualified therapists rather than risking clients’ wellbeing!!!

7 februari 2026
Review zonder uitnodiging
Logo Euphoriaspa

Antwoord van Euphoriaspa

We take feedback of this nature very seriously. However, we are unable to identify any booking matching this experience from our records.

All of our therapists are trained and qualified, and client safety is always a priority. We would ask the reviewer to contact us directly with their booking details so that we can investigate this matter fully.

Beoordeeld met 5 van de 5 sterren

Massage from Selene and Afrah

Massage from Selene and Afrah, sorry if I got that wrong… Were amazing. The vibe and spa was spot on. Would definitely recommend

23 januari 2026
Review zonder uitnodiging
Logo Euphoriaspa

Antwoord van Euphoriaspa

Thank you for your lovely feedback. We’re delighted to hear you enjoyed your experience.
We really appreciate your recommendation and hope to welcome you back again soon.

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