Terrible service. Onboarding is a nightmare, took weeks. Then when you're onboarded, literally every transaction has to be checked by a human. If every transaction does not line up with wha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My account has been blocked since February and nobody in this bank wants to solve this problem. they just send me the stupid message "Updated eBanking Case - 20060300064V A Compliance and Regulatory... Toon meer
Bedrijf heeft geantwoord
Unprofessional, Irrational, Disrespectful, although some of the support staff was nice they were not knowledgeable. My business was very badly affected, damaged to the point of almost closing it.... Toon meer
I'm getting worried about my money on my account at EPB. They have been putting the day of transfer off every two months since almost a year now. Now the Support Center doesn't even work in the a... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Euro Pacific Intl. Bank Inc. is a licensed international bank offering individual and corporate bank accounts, a wide array of investment products, and more. Our mission is to provide modern, online banking products with sound banking principles, which is why we launched Full-Reserve Banking. This means that we operate on full liquidity, full capitalization, and zero loans. Since 2012, we've served thousands of customers in over 140 countries.
Contactgegevens
53 Palmeras St, 10th Floor, 00901, San Juan, Puerto Rico
- +1 888 527 4041
- info@europacbank.com
- europacbank.com
1,4
Zeer slecht
390 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was fine and fast
7 oktober 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Europac service and support.
Europac service and support.
Great service from Chante taking time to resolve my requests and did so effectively with exceptional service and level of professionalism.
4 oktober 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Thanks Joy for the "Turbo-Express" call…
Thanks Joy for the "Turbo-Express" call and professional help in handling and managing to help me with the login issues- appreciate it!
George
3 oktober 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Excellent customers service team
Excellent customers service team, answers always within 24hrs, great support for funds transfers and trading queries.
3 oktober 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Dan Brezinski is excellent at this job…
Dan Brezinski is excellent at this job the whole process was a pleasure.
3 oktober 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Great service extremely helpful staff…
Great service extremely helpful staff and resolved my issue immediately well done
2 oktober 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Very Good assistance
1 oktober 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Pretty good
Pretty good, great bank, great service. Customer service quick and efficient. Especially Joy-Ann.
29 september 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Joy Ann help me very much and she is…
Joy Ann help me very much and she is very kind and professional.
25 september 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
The staff was competent and helpful
The staff was competent and helpful. My issue was resolved fast.
24 september 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Personal & professional account opening process
Opening process is very personal and professional and indicates a real interest in getting to know their customers.
I was happy to be able to talk to a banking official directly, which really highlights the differences to other banks accounts that I have opened over the past few years.
22 september 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Well Recommended Bank.
Well Recommended Bank.
Everything about the bank is top shelf.
Products, policy, customer service and onboarding.
The new account process is thorough and detailed, you'll have to submit all the required documents so there is detailed KYC.
21 september 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
Although there were a number of…
Although there were a number of challenges in migrating to the new brokerage account, Amanda and Carlos were very helpful in working with me to resolve them.
16 september 2019
Review zonder uitnodiging
Antwoord van Euro Pacific Bank
Dear Client,
Thank you for sharing your great experience with us.
Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to working with you.
Euro Pacific Bank-Client Services-EPB.
e-banking software and credit card
Clear and intuitive, very usefull
8 september 2019
Review zonder uitnodiging
Awesome Support
3 september 2019
Review zonder uitnodiging
Thank you so much guys.
These guys were helpfull and kindness in resolving my issue.
Thank you so much for attention and pacience.
23 augustus 2019
Review zonder uitnodiging
Opening a corporate bank account
The process of opening a corporate bank account was very slow but it was ended succesfully. They investigated the company very deep but the communication and client treatment was excellent.
23 augustus 2019
Review zonder uitnodiging
Very useful and helpful
Very useful and helpful!
Thank you a lot!!!
22 augustus 2019
Review zonder uitnodiging
Many thanks.
21 augustus 2019
Review zonder uitnodiging
Account opening in no time.
20 augustus 2019
Review zonder uitnodiging
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