Euro Parking Services Reviews 

254
•
TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

I received a ticket in a filthy car park where the machines were covered in bin bags and barriers open. There was no where to pay. I appealed the ticket immediately and in spite of this they increa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Made a short break less than 8 minutes on an empty Stac Pollaidh car park the evening before I did the walk. Next day I came back and paid £8 and did the hiking. They want me to pay £100 fine for not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company claim I failed to pay a £1 parking fee and despite proving the payment via a bank statement they have refused the appeal. Their payment systems regularly fail to recognise personal numbe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Went to the Ashford high point business village for an induction for my new job. My partner dropped me and picked me up in our car, but ending the induction took a bit longer than expected. So my par... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Eigendomsbeheerder

Geschreven door het bedrijf

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


Contactgegevens

  • Office 2, 51 Pinfold St, Birmingham B2 4AY, United Kingdom, B2 4AY, Birmingham, Verenigd Koninkrijk

  • europarkingservices.com

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Zeer slecht

TrustScore 1 uit 5

254 reviews

5 sterren
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Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Alle reviews

(254)

109 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I am completely discusted the way I…

I am completely discusted the way I have been treated regarding this company yes I made a mistake buy parking for a couple of minutes now trying to rip me of with a 100.00 pound fine as I tryed to explain that I'm going threw a very difficult time at the moment with loosing my dear wife threw a very tragic accident and where on earth do they think that you can raise this kind of money this is making me very stressed and unwell

18 oktober 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Mark,
We are truly sorry to hear about your recent loss and the difficult time you are going through. We understand that this situation has added to your stress, and we genuinely want to address your concerns with care and compassion. We encourage you to contact us directly at 08451210065 (8.30 am to 5.30 pm GMT) so we can review your case.
Once again, we are very sorry for the distress this situation has caused.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Absolutely appalling bully boy tactics

Absolutely appalling bully boy tactics, abusing vulnerable people who then pay instead of defending their legal rights. This company will never take you to court, they use that threat to try and get vulnerable to pay. If they do issue proceedings counter sue them for £10000 in fees for having to deal with them the court regularly awards damages if you turn up and they don’t. They are an absolute joke and evil scum. The judiciary hates having these cases come before them, and regularly criticize these companies

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Euro Parking Services

Dear Jonth,
Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and would like to address any concerns you may have.
We kindly ask you to provide us with more details to address your issue. You can reach us at 08451210065 (8.30 am to 5.30 pm GMT) for a more detailed discussion or visit our website at https://europarkingservices.com for additional support. We are committed to resolving disputes fairly.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Absolute joke

Absolute joke, they disregard anything you say in the one appeal you can make! 06:45 in the morning there a matter of minutes waiting for a gate to be opened. the kiosk they state I should have 'paid at' was inside a building that doesn't open till 08:00.
They don't deserve 1 star.....

10 oktober 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Em Barton,
Thank you for your feedback. We understand your frustration with the timing of your visit. However, it's important to note that even when certain facilities, like the kiosk, may not yet be open. Alternative payment methods such as our online system or app can be used regardless of building hours.
We encourage you to contact us directly at 08451210065 (8:30 AM to 5:30 PM GMT) if you'd like us to review your case further.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Meaningless Response

I'd like to thank Euro Parking Services for their meaningless response to my previous review - which doesn't address the issue I had or the fact I HAD paid for parking .... definitely a case for TrustPilot introducing a Zero (or less) rating.
Also going to complain to the landowner and suggest Euro Parking Services is negatively affecting their hotel's customer experience.

10 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I parked for less than 3 mins

I parked for less than 3 mins, had the engine on. I didn't receive the original pcn in the post but received a final reminder for £100 instead! There is no way to appeal or email them! I sent a letter to them via recorded delivery making an complaint and they have received it I can see through tracking! They are thieves and con artists! Their standards and procedures need to be inspected and investigated by the authorities!

2 oktober 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear FA,
Thank you for sharing your feedback. We understand how frustrating this situation has been for you. As for the appeal process, if you believe there is a mistake with your parking charge notice (PCN) and have evidence to support your claim, we recommend using our official website, https://europarkingservices.com/ or you can contact us directly at 08451210065 (8.30 am to 5.30 pm GMT).
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Argument here to introduce a zero star rating

As this abhorrent company has never received other than one star reviews, I'm sure if there were an option to award zero they'd clean up, how is it they have an overall atrocious rating of 1.3 ? I'm sure the directors of this scam company won't give a flying _---k but in the interests of accuracy Trustpilot please respond. Thank you.

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Money grabbing company praying on the innocent

If I could give this company minus 5 stars I would !
I recently have had my vehicles numberplate cloned and used on another vehicle around the birmingham area.
I received a letter from this company with a fixed penalty fine, I have since appealed this with all the sufficient pictures of my vehicle to show that infact this wasn't mine , since then I have had an email back from this company who have reviewed the case but haven't taken anything on board and still believe this was my vehicle . I have raised this with the west midland police and have a crime reference number .

Now if this isn't enough I don't know what is !

17 september 2024
Review zonder uitnodiging
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Antwoord van Euro Parking Services

Dear Ed Marabella,
Thank you for contacting us and expressing your concerns about the parking charge you received. We value your feedback and take these matters seriously. Please visit our website https://europarkingservices.com/ to resolve this issue, or feel free to reach out to us directly at 08451210065 (8:30 AM to 5:30 PM GMT) for a more detailed conversation.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Nothing more than harrasment and…

Nothing more than harrasment and extortion. We won't be paying you a penny. We purchased a valid ticket but your faulty machine printed wrong reg. Put your money where your mouth is and take us to court. You will lose. I note no one from this company has the guts to respond on here. Says it all. Don't giving to them.
Update.
What a joke this company is. They responded to my comments with a number that is for payment. No option to speak to someone. Stop hiding behind your illegal practices. Supply a number that will get me to speak to someone.

19 september 2024
Review zonder uitnodiging
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Antwoord van Euro Parking Services

Dear Phil Stott,
Thank you for bringing this matter to our attention. We are truly sorry for the inconvenience you've experienced and we appreciate your patience in highlighting this problem.
Could you please contact us directly at 08451210065 (8:30 AM to 5:30 PM GMT) for a more detailed conversation.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

awful scammers

awful scammers! they fined me for parking on my own designated parking spot just because i came with a different car and waited 10 mins my own apartment designated parking. i even registered my car on the website and still got a fine. they are scammers!!!!

23 september 2023
Review zonder uitnodiging
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Antwoord van Euro Parking Services

Dear Harsheeta Vyas,
Thank you for sharing your concerns with us. If you believe there's an issue with your Parking Charge Notice (PCN) and you have evidence to back your claim, we suggest visiting our official website at https://europarkingservices.com so we can make it right, or you can directly contact us at 08451210065 (8.30 am to 5.30 pm GMT) for a more detailed discussion.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

I DID EVERYTHING CORRECTLY STILL FINED

I paid for parking, displayed the ticket and left on time. I did everything correctly. I didn't receive the first letter for my fine but got the final notification letter saying i must pay £100 or risk to go court.

10 augustus 2024
Review zonder uitnodiging
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Antwoord van Euro Parking Services

Dear Kieran,
Thank you for sharing your concerns with us. If you believe there's an issue with your Parking Charge Notice (PCN) and you have evidence to back your claim, we suggest visiting our official website at https://europarkingservices.com so we can make it right, or you can directly contact us at 08451210065 (8.30 am to 5.30 pm GMT) for a more detailed discussion.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Scum company

Scum company. They make up lies saying you haven’t paid to make money. When I have photographic evidence I registered my car in the gym. How do they sleep at night with such cowardly bullying behaviour. Scum bags

12 september 2024
Review zonder uitnodiging
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Antwoord van Euro Parking Services

Dear Alex Taylor,
We appreciate you voicing your concerns to us, and we encourage you to call us directly at 08451210065 (8.30 am to 5.30 pm GMT). We are here to listen and assist you with any issues you’ve experienced. Your feedback is important to us, and we are committed to addressing your concerns. Thank you for bringing this to our attention.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

I have a blue badge and I was on my way…

I have a blue badge and I was on my way to hospital when I parked for precisely four minutes next to a Tesco extra. Three days later, I have received a really threatening letter and an insistence that I pay £60. I didn’t see any notices, there were other cars parked there and I was in a desperate rush to get to the hospital where I was staying. I think this is disgraceful. Not only that, but the letter itself is threatening.

It also tells me that I’m a company Secretary apparently. That who it was addressed to

21 augustus 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Sarah,
Thank you for reaching out to us. We understand that receiving a parking charge notice can be frustrating. If you suspect an error with your parking charge notice and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, if you prefer direct communication or require further clarification, don't hesitate to get in touch with us at 08451210065 (8.30 am to 5.30 pm GMT).
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Awful company scammers frauds…

Awful company scammers frauds disgusting don’t know how they can sleep at night stealing of people. Machines wasn’t working in church street Maidstone parking so couldn’t pay, appealed it with proof of machine not working and time date etc but ignored appeal and sent straight away a debt letter of £160
Do you have to pay this!!!!!

19 augustus 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Chels,
If you suspect an error with your parking charge notice and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, if you prefer direct communication or require further clarification, please contact us at 08451210065 (8.30 am to 5.30 pm GMT).
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Fined for not parking.

I waited for a space to park in one of the Car Parks they manage. No space became anvailable and I left. They then sent me a PCN. I will be appealing this, what I believe to be, an act of fraud. We no longer use this car park and as a result we have spent over £80 in other nearby car parks, none managed by this lot. Over a year that will be c£400 their client will loose. The car park serves a number of local businesses and many owners have told me that they have noticed a fall in footfall since this outfit took over the parking enforcement for the car park and they put it down to the aggressive parking policy of this lot. Hopefully, the landowner will see sense and boot them off site.

12 augustus 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Michael,
Thank you for reaching out to us. If you suspect an error with your parking charge notice and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com/ and submit your appeal along with any relevant evidence. Alternatively, if you prefer direct communication or require further clarification, don't hesitate to get in touch with us at 08451210065 (8.30 am to 5.30 pm GMT).
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Scum bags

Scum bags. My 4 year old son who had just came out of hospital the day before following a operation had fallen sick on our way home from the chemist, coughing and vomiting inside of the car. I pulled in a church car park for 13 minutes, yes 13 minutes (the car park was empty) to take him into a local restaurant to clean him up in the restroom (he was also deficating and in histerics and they have given me £60 fine, absolutely disgusting shameful company. I had no other choice but to pull in there and saw non signs regarding parking as my priority was caring for my son. I have barely got a pot to p*** in at the moment.

5 augustus 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear White,
We are truly sorry to hear about your experience, and we understand how frustrating this situation must be, especially given your circumstances. Please know that we take all such cases very seriously. Please get in touch with us directly at 08451210065 (8.30 am to 5.30 pm GMT) to discuss this further. We are committed to resolving this matter fairly and will do our best to assist you.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

The machine would not accept the first…

The machine would not accept the first letter of the reg plate despite several attempts. I paid for more time than was needed and received a parking fine of £60. I provided bank statements to show the payment had gone through and the appeal was turned down. I was informed that no further appeal would be considered. I tried phoning and emailing for the details to go to Arbitration. No reply and the phone just kept me in a loop, finally giving an error code. These people are just making money ,hand over fist, with no regard to others.

18 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Visiting Loughborough for the first…

Visiting Loughborough for the first time, parked for 8 minutes to drop daughter at her new flat and use bathroom. Neither daughter nor i knew the area and no significant markings to suggest restrictions at 7pm. Received £100 fine. Appeal swatted away with standard rebuttal. They know I am not going to drive 100 miles to Loughborough to prove them wrong. Cheating opportunistic shysters who are a skidmark in society

18 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID PARKING AT THEIR CAR PARKS!!!

Scam and disgusting company. Fined 4 times from January to February from Kings Heath St. Dunstan's Catholic Church. I was taking my daughter to football once a week for 1 hour and paid for parking every time I went. Received 2 fines in the post in the same week and 2 the following week. All 4 fines received at the mid-end of Feb. All fines appealed with proof of payment 2 by machine and 2 by the app (because the machine wasn't working!) and appeals refused! Paid the first 2 fines as I didn't want the price to go up especially after them already being refused, god knows why. I paid these before receiving the second 2 fines, so on the last 2 I called the company on 6th March, after numerous calls I got lucky and managed to get through to a gentleman with a very strong accent who told me not to pay the last 2 fines as they are all being put on hold and will be getting cancelled due to human/technical error, there clearly was an error somewhere as many parents and church goers had received fines wrongfully within the same weeks. I did receive one cancelled letter for 1 PCN but not for the 2nd. Now nearly 6 months later, at the end of July I receive a 'FINAL REMINDER' letter for £140.00 (I have only ever had the first PCN fine and then the final reminder). I again call the company on 23rd July and after several attempts I got lucky to speak to another or same gentlemen who basically told me I was lying and wouldn't of been told this information and all I could do was appeal it online, however you have to appeal it within 21days of the original fine. When mentioned this he said you'll have to post your appeal and put the phone down on me. Customer service is shocking and are very lucky to even get to speak to someone on the phone - even then they can't help with much and the hole system is awful and needs seriously looking at. It's fair to say if we see a car park being managed by Euro Park Services we don't bother parking in it. If your a business and want to use this company for your parking - don't bother! unless you want to reduce and upset your custom. I know multiple clubs and classes that have now moved away from this venue due to the parking and their incompetence.

23 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is complicit in the…

This company is complicit in the scandalous back door taxing that drivers and residents experience through these penalties. Yet services are continuously declining.

11 juli 2024
Review zonder uitnodiging

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