Euro Parking Services Reviews 

253
•
TrustScore 1 uit 5

1,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Made a short break less than 8 minutes on an empty Stac Pollaidh car park the evening before I did the walk. Next day I came back and paid £8 and did the hiking. They want me to pay £100 fine for not... Toon meer

Beoordeeld met 1 van de 5 sterren

This company claim I failed to pay a £1 parking fee and despite proving the payment via a bank statement they have refused the appeal. Their payment systems regularly fail to recognise personal numbe... Toon meer

Beoordeeld met 1 van de 5 sterren

Went to the Ashford high point business village for an induction for my new job. My partner dropped me and picked me up in our car, but ending the induction took a bit longer than expected. So my par... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Would give zero if I could. Parked in a Blue parking/Euro car park and tried to pay, however received an error message. We tried multiple times, across multiple phones to pay and the equipment was fau... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Eigendomsbeheerder

Geschreven door het bedrijf

Euro Parking Services is an established nationwide company in the car parking industry with extensive and comprehensive industry experience. We currently operate in over 500 car parks across the UK, 24 hours a day, 365 days a year. EPS provides on and off-street parking management for both the public and private sectors. The size of the car parks we manage ranges from 1 to 2000+ parking spaces. We also manage and operate car parks for local authorities, retail and leisure parks, supermarkets, shopping centres, hotels, institutional leasing of multi-storey car parks, basements, surface, and rooftop structures, as well as our own leased and owned sites. EPS is registered with DVLA and is a member of the International Parking Community (IPC).


Contactgegevens

  • Office 2, 51 Pinfold St, Birmingham B2 4AY, United Kingdom, B2 4AY, Birmingham, Verenigd Koninkrijk

  • europarkingservices.com

1,1

Zeer slecht

TrustScore 1 uit 5

253 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,1

Alle reviews

(253)

108 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

COWBOYS AND CON ARTISTS

COWBOYS AND CON ARTISTS

Ridiculous company with zero morals who are simply out to try and con innocent members of the public.

My vehicle suffered a flat tyre whilst being on their car park. Whilst following their appeals process and submitting an overwhelming amount of evidence, they ignored everything I provided and still tried to charge me, eventually trying to scare me by using a solicitor.

After months and months of appealing, the charge was finally quashed by an independent appeals service.

This parking firm showed a complete lack of respect or understanding. Horrible people who should not be allowed to make a living out of what they do. Thankfully, they didn't get a single penny from me!

3 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Had a PNC contravention date 24/12/2024…

Had a PNC contravention date 24/12/2024 PNC issue and date posted 30/12/2024 reference number 3040704 went to pay fine well within the 28 days and I was charged £100 although the letter stated £60.00
Fuming is an understatement called the number 08451210065 no point in that got sent all round the Wrekin to no avail can you refund me £40

16 januari 2025
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Tim,
Thank you for getting in touch with us, and we’re sorry to hear about your frustration regarding the payment of your parking charge notice (PCN).
We’d like to clarify that the discounted payment amount of £60 is only available if payment is made within 14 days after the second day of the issue date of the parking charge notice (PCN), as stated in the letter. If payment is made outside of this period, the full charge of £100 is applicable.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Terrible

Terrible service, was parked for 2 minutes, shop was shut, im only paying is because its a company van!!

6 december 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Katie,
Thank you for your feedback. We’re sorry to hear about your frustration regarding this matter. We understand your concerns, and if you need additional clarification about the guidelines, please don’t hesitate to contact us directly at 08451210065 (8:30 AM to 5:30 PM GMT).
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Heartless, shameful scammers!!!

Euro parking RS scam company I parked in a car park for just 10 minutes and I remained in the vehicle whilst attending to my sick child. I appealed but they did not want to know. They only want money. I shall expose them to every public media platform I can. They lied in their response to my appeal for case 3040430 by saying I left the vehicle unattended which clearly in all the photo evidence shows I was always in the car. Also couldn't even be bothered to recognise that I put in my appeal that it was my daughter and referred to her as my son. Clearly not reading my appeal properly. Anyone who uses this awful company for their services should think again. I shall be escalating this matter!

23 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Why are they allowed to get away with…

Why are they allowed to get away with the way they operate, and have for so long? I paid for my parking for more than I actually spent on the car park. I entered my Reg Number but didn't realise that the last two numbers registered twice. I sent proof of my parking ticket and payment to appeal, only to be told it didn't matter. I intended to stick to my principles and if needed go to any court/tribunal hearing. I lost someone very close over Christmas and got another letter today which I just couldn't deal with so I paid. Usually I would stand up to these bullies, who pass their supposedly debt on to another yet, another debt collector. It was never about the money for me but the principle. Let's hope that Euro Car Parks at some point recognises law abiding citizens who pay in life, and who will accept proof of payment despite one incorrect number entered on a registration plate

12 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Can’t contact them by phone or email

Can’t contact them by phone or email. You are charged when calling them. CHEEKY ROBBING ***t*.
Was happy to pay the initial parking fine of £60.00 if they could show me legal documents they were allowed to issue fine which I believe was public land. I still believe is a scam and I won’t call the number up and pay by phone with my card details. I would be happy to pay through my bank. Now they still send letters asking for now £160.00 before it goes to court. Provide the documentation I’ve asked for and I will give you you £60.00. Otherwise I will see you in court.

6 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Faulty time on camera

My wife entered one of their carparks on 26/10/24. She saw the signs and left the carpark to go elsewhere. The camera took the first picture at 10.24, and the second at 11.24 despite her literally turning the car around. I suspect it was something to do with the hour change that weekend! We provided them with photographic evidence from the parking company at Costa, who confirmed that the car was actually on their carpark when the first picture was taken, and hence that our 'story' was true. Apparently, this was insufficient evidence! Looking forward to court, and my costs for wasted time will be far higher than their parking fine!

26 oktober 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear John,
Thank you for sharing your feedback. We understand the frustration this has caused. If you suspect an error with your parking charge notice (PCN) and have evidence to support your claim, we encourage you to contact us directly at 08451210065 (8.30 am to 5.30 pm GMT), we would be happy to address this further.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

I didn't realise i received an letter…

I didn't realise i received an letter for PCN until the 22/12/2024 i was fined in the 6th November 2024 (£60)as i was't parked correctly in bay i have tired to get in touch with Euro parking services no joy so i have written to them as i have said its unfair i have been charged for 10 min stay at Cape in Macdonalds and i'm sure plenty of people get the same letter l

3 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just received a Parking Charge Notice…

Just received a Parking Charge Notice ‘Final Reminder’ from this outfit demanding £100, which was interesting given I never actually received their original notice? A simple google search on Euro Parking Services reveals this scenario is seemingly very common and experienced by many around the country. Not great really…

21 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cameras not picking up the fact I paid…

Cameras not picking up the fact I paid two visits to Sainsbury's that day 7,12 24, sent me a fine which I have no intention of paying, was there at 10.15 with the wife, and came back later approx 16.00 saying I was there seven hours. I also went to Iceland in this time and my wife was not with me second visit, Don t know if the letter is a scam or not but not paying any fines. I have proof my car was on my drive between 11. 00 and 15 .40 with a neighbours cameras, can,t wait for the court case to reveal this.

7 december 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Steve,
Thank you for sharing your feedback about your recent experience. We understand the frustration this has caused. If you suspect an error with your Parking Charge Notice (PCN) and have evidence to support your claim, we recommend using our official website for assistance. Visit https://europarkingservices.com or if you prefer direct communication, please feel free to contact us at 08451210065 (8.30 am to 5.30 pm GMT) we would be happy to address this further.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

£60 for 8 minutes.......Really?!

I recently parked outside a solicitors office on a Saturday, well I say outside, I was half a car width outside it. Needless to say that the solicitors was closed as it was a Saturday and the shutters firmly down, meaning i had not impacted either the solicitors trade or the ability for their staff to park.

I remained here for a whole 8 minutes and 40 seconds (as per the photographs supplied by the company)

Having read the reviews of this company I will appeal it and no doubt it will be unceremoniously rejected.

Though it is no issue, they will have to justify in court how 1 metre width of car has impacted enough to warrant £60. Especially given you can see on the photo that another 3 cars could have easily parked next to me.....so I wouldn't exactly call it infringement....I look forward to your explanation of how I have caused a detriment to a closed solicitors that doesn't offer a 24 hour 7 day a week service?!

13 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible & Rude communication

Horrible & Rude communication,
My wife was expecting and went to get her medicine while she was sitting in the car, there was small notice on the gate that few spaces are reserved for church, nothing else visible, though am living 2 streets down and never see any notice of parking been manage by Thugs, Appealed but refused straight away , no compassionate or kindness,
Hopefully will fight in local court or where ever i have to go, injustice

4 december 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Omar,
We are truly sorry to hear about your experience and understand how upsetting this situation has been for you. We appreciate you sharing your feedback, and we want to address your concerns. Please contact us directly at 08451210065 (8.30 am to 5.30 pm GMT) so we can discuss this matter and work towards a resolution.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Bullying scum

Bullying scum. So my daughter entered a car park that she uses everyday for university. Recently, she entered the car park after heavy overnight snow, covering the car park completely, therefore rendering the marked bays invisible. She Parkes around 9am until 4pm most days. On the said day. The snow stopped around mid morning and turned to rain, which obviously cleared the snow. This had revealed that she was slightly over the marked bay line, which to be fair, was good effort as she could not see the lines when she arrived. Obviously they sent her a PCN but surprise surprise they sent pictures once the snow had cleared. Please tell me how you are supposed to park within the bays if you can’t see the lines. Appeal was thrown out, I doubt they even read it as someone with common sense would have checked cctv and seen the condition of the car park when she arrived. Absolutely bullying scum. Well I got news for you arseh@@@s she ain’t paying no fine, I’m not allowing it. We will take it to court and watch you get laughed out of the building. Embarrassing company. We know what happens to bullies!!!!

20 november 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Neil,
Thank you for sharing your feedback about your recent experience. We understand the frustration this has caused. The safety and fairness of our parking system are very important to us, and we aim to ensure all customers feel treated respectfully. So we would like to take another look into this matter to ensure it has been reviewed fairly. If you would contact us directly at 08451210065 (8.30 am to 5.30 pm GMT), we would be happy to address this further.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

I park for 10 min and they took 10…

I park for 10 min and they took 10 pictures and I am disabled I cannot sit down more the 20 min .that’s why I park there and I didn’t now there was a camera at luna shop in Leeds it’s Completely closed so they charge me 160£ to pay the ticket and I don’t have to eat so from where I will bring that money. and I Called them to pay monthly they said I need to pay it all. It was 60 now they are 160£ cos I Delay for 2 month it not fear like that .

28 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have company fuel card BP. They took about 10 photos of me parking my car in the fenced area using a disabled card, but pictures show clearly they lies. I not parked sign area.

Rubbish and disgusting company! They took about 10 photos of me parking my car in the fenced area using a disabled card... I avoid the avoided liter area, you can see in the photo that there are about two or three large trash cans, I stopped 2 meters away, claiming I was unwell, and there was a lot of nervousness, appeals, etc., illegal measures. There is a sign saying you can't park there. There are two or three large trash cans in the area marked with the sign. Just update: My appeal was rejected because I was going in the wrong direction, not the BP shop. Now I have independent appeal for them scammers!!! Looks like accepting i don’t parked where sign, but quickly changed “I left my car other ways “Absolutely disgusting behaviour disability and human discrimination. pcn 3033138

26 november 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation is for you. To better understand the situation and assist you, we kindly ask you to reach out to us directly at 08451210065 (8.30 am to 5.30 pm GMT) or visit our website at [https://europarkingservices.com] to learn more about our efforts and services.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Unwarranted PCN

This company operates at the marina where my boat is berthed. We were asked to give the marina our car registrations so that we would be exempt parking charges. Despite giving our registrations, I've just received a PCN from this company. Of course I will not be paying. What a bunch of money-grabbers!

18 november 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Peter,
Thank you for bringing this matter to our attention. We’re sorry to hear about the inconvenience you’ve experienced. We’d like to investigate this issue further to ensure it is resolved promptly. Would you please contact us at 08451210065 (8.30 am to 5.30 pm GMT) with your details? We’ll do our best to address this situation.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

UNFAIR PARKING OUTCOME

When I parked my wife’s Darcia Sandero at 33118 Earlham Hotel Car Park Norwich the ANPR there identified that car as a white Mercedes. I have the screen shot evidence of this which I presented to Euro Parking Services but they dismissed it as insufficient proof. I also called to pay over the phone and the number plate was that of a white Mercedes. There is no option to pay cash to park at this location so the two options available were floored making it impossible for me to make a payment for parking.
I have appealed to the IAS and written a complaint letter to Euro Parking Services Customer services all responses justified the issuing of the ticket.
I am appealing to The Trading Standards to check this company out as they are exploiting facility users.There are a lot of people who have written reviews here with almost similar issues on parking fines.
I personally feel robbed by Euro Parking Services on this occasion.
They have a generic response to complaints referring complainants to call them on 08451210065 which is not a free number to call.
If sincere, why not give people a free phone number?

4 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thoroughly dishonest and morally bankrupt company

I have been working on my Mothers Property for the last year and we were assured by the building management company that parking was not enforced. I received a fine from Euro Parking Services for parking in my own Mothers designated bay! On trying to appeal the fine Euro Parking Services online appeal form will not submit - surprise, surprise! I'm not surprised that Euro Parking Services have 100% negative reviews - as they are a morally unprincipled company preying on whoever they can.

1 november 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Paul,
Thank you for taking the time to share your experience. We are sorry to hear about the difficulties you've faced regarding parking. Please contact us directly at 08451210065 (8.30 am to 5.30 pm GMT) for a more detailed discussion. We appreciate your patience and hope we can resolve this matter to your satisfaction.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

Disgusting

Disgusting. Parked for not even 3 minutes got out of the car saw the shop was closed read the sign to say can’t park there only customers can. Got back in car to move it all within 3 minutes now have a fore court action and a £160 fine. How is that allowed you get 10 minutes leeway with council to read signs. I’m sorry I’m not superwoman and can read at the speed of sound. Appealed got standard reply. How is a £160 fine just for 3 minutes.
They say on letter respond within 14 days and surprise surprise the email they have given doesn’t exist lol absolute joke should be ashamed !

30 oktober 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Jemma,
Thank you for sharing your experience with us. We understand how frustrating this situation must be and would like to address your concerns. We would like to assist you further and encourage you to contact our team directly at 08451210065 (8.30 am to 5.30 pm GMT). Our team is available to address your concerns.
Warm regards,
Euro Parking Services

Beoordeeld met 1 van de 5 sterren

I am completely discusted the way I…

I am completely discusted the way I have been treated regarding this company yes I made a mistake buy parking for a couple of minutes now trying to rip me of with a 100.00 pound fine as I tryed to explain that I'm going threw a very difficult time at the moment with loosing my dear wife threw a very tragic accident and where on earth do they think that you can raise this kind of money this is making me very stressed and unwell

18 oktober 2024
Review zonder uitnodiging
Logo Euro Parking Services

Antwoord van Euro Parking Services

Dear Mark,
We are truly sorry to hear about your recent loss and the difficult time you are going through. We understand that this situation has added to your stress, and we genuinely want to address your concerns with care and compassion. We encourage you to contact us directly at 08451210065 (8.30 am to 5.30 pm GMT) so we can review your case.
Once again, we are very sorry for the distress this situation has caused.
Warm regards,
Euro Parking Services

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer