I had ordered silver foil tablecloth and I contacted the texting service to double check a couple of queries I had and got a prompt response. Only one of the questions they weren't sure about,... Toon meer
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Lees wat reviewers zeggen
Great selection of products - all very reasonable prices Very fast efficient service and parcel delivered in a couple of days of ordering Product was just as described Would definitely use again
The response after picking up the order. We were able to collect from premises. once arriving home we notice on one of the flower panels the flowers had holes and were slightly stained. We had trave... Toon meer
The service was excellent. The price was reasonable. The article itself is poor quality. When I took it out of the packaging there was sequins everywhere. I really don’t know if I will be able to use... Toon meer
Bedrijfsgegevens
Over EventDecorShop
Geschreven door het bedrijf
Contact Us
Table Decor
Chair Decor
Venue Decor
Catering
Linen Hire
About Event Decor Shop
Event Decor Shop is a family-run company that specialises in wedding and event decor products including tablecloths, flower wall panels, chair covers, chair sashes & bands, table runners, linen napkins, backdrops, feathers, and much more. We welcome orders from the public and businesses, with trade accounts available.Contactgegevens
Unit 3, Station Approach, Windmill Lane, EN8 9AQ, Cheshunt, Verenigd Koninkrijk
- 0208 945 5955
- info@eventdecorshop.co.uk
- eventdecorshop.co.uk
4,5
Uitstekend
745 reviews
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Heeft 72% van zijn negatieve reviews beantwoord
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I used this company to get my table…
I used this company to get my table cloths for my 60th birthday party which was delivered very quick and the quality very good and yes I would recommend this company to friends and family and I would use them again the prices are very good for the quantity I got very happy about the things I ordered
26 juli 2025
Exactly what I needed.
Exactly what I needed and arrived very promptly. Excellent value for money. I couldn't wait to get on with my project.
15 november 2025
Great product mega fast delivery
Great product mega fast delivery. Website very easy to navigate and clear cut.
14 november 2025
Received a pink crush velvet round…
Received a pink crush velvet round tablecloth. The tablecloth is lovely but it is 5 inches shorter than it should be. It was supposed to be 70 inches and it is 65. I emailed the company but up till now. I’ve had no response. Very disappointing.
3 november 2025
Antwoord van EventDecorShop
Dear Fiona,
We replied to your WhatsApp message within 10 minutes of receiving it.
I ordered next day delivery and the…
I ordered next day delivery and the parcel is still not here, over a week later
I needed these for an event and I’m extremely disappointed
27 oktober 2025
Antwoord van EventDecorShop
Hello Aimee,
I have checked the tracking with our courier and it shows that the goods were successfully delivered on 29th October. Please check with colleagues/family members that they haven't accepted the parcel on your behalf. If still not discovered we will of course request that this be investigated further with the courier.
item ordered last week for next day and…
item ordered last week for next day and still no delivery - email/phone/live chat - no explanation or solution only that the courier has been blamed.
29 oktober 2025
Antwoord van EventDecorShop
Hi Sophie,
Further to our conversation over the phone I now understand that the order was successfully delivered very shortly after you wrote this review.
I do apologise for the delay, the courier tracking does show a delivery attempt the day after dispatch, however that was unsuccessful. Having read through the live chat transcript I can see that the CS representative did raise a query with the courier which is standard practice, had that have resulted in the package being deemed lost a replacement would have been dispatched to you immediately.
I appreciate that late deliveries are always inconvenient, frustrating and often when you need the goods urgently however some delays are unavoidable. We constantly review our choice of carriers and their on-time delivery success rates. I am pleased to share that this currently stands at 98.8%
Wrong colour order delivered
Wrong colour order delivered, please send return label and replace with correct colour.
22 oktober 2025
Great experience
Quick delivery, item as described and got the new customer discount.
17 oktober 2025
Disapointed
The pads were paler then they looked in the picture, and smaller. Also the returns procedure not as easy as other sites. So I just put them in a cupboard.
15 oktober 2025
Excellent service
Excellent service, ordered at 1pm, goods arrived the next morning. Great choice of linens, good quality, very competitive pricing.
20 oktober 2025
Quick delivery and quality items.
15 september 2025
just what i wanted
13 oktober 2025
Great company
Customer service was great from start to finish.items recieved quickly and packaged well.will certainly use again
13 oktober 2025
Great!
Great quality products, great value for money and speedy despatch - very pleased.
11 oktober 2025
Antwoord van EventDecorShop
Hello Aziz,
I have just investigated your order and can see that you only ordered the poles set. When you place your order on the site you need to make a choice of 'with base plates' or 'without base plates', it seems that you have chosen the latter.
The base plates for your set can be purchased separately using this link: https://eventdecorshop.co.uk/base-plates-for-pipe-and-drapes---3pcs
The transfer was good quality posted in…
The transfer was good quality posted in correct card back envelope & as described.
26 september 2025
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