everythingbamboo.com.au Reviews 25

Scam company - DO NOT PURCHASE!
I ordered a wooden foot bath on the 07th March. One month later. I have not received tracking info OR the product! Tried calling the 1300 number and it goes to an automated voicemail. Chinese owned and a scam.

Absolute crooks. Do not buy from here. Items received 6weeks after ordered. Then were not what I ordered. Would not return or refund.

Five stars customer service, quick delivery.

Dear Valued Customers,

Please accept our sincere apologies for the recent delays and lack of communication regarding your orders.

Due to store renovations and temporary staffing shortages, we have experienced unexpected processing delays. We fully understand the frustration this may have caused and take full responsibility for the inconvenience.

Please rest assured that all orders will either be delivered as soon as possible or fully refunded, according to your preference.

We are actively improving our operations and customer service to ensure a smoother experience moving forward.

Thank you for your patience, understanding, and continued support.

Warm regards,
EverythingBamboo Team

This company lies. I ordered a set of blinds on 7th January, 2026 - was notified it had been sent on January 15th. After several unanswered communications, I finally discovered on the 2nd of February that it had not been sent. I was offered a full refund when I did establish communication - BUT when refund was given, I did not receive the FULL refund - they subtracted a $10 tip!

I believe Ive been scammed. Purchased a set of shelves for $159. The credit card payment went through quickly but Ive not received any invoice, order id to indicate the purchase. The account set up haa no record of me having ordered and the "live chat" is non-responsive when o try to contact them. Reporting this transaction to my bank as soon as it is no longer pending.

Ordered on Dec 8. Never received shipping information or products I purchased. I have contacted repeatedly - No response. Company is registered in Delaware, United States. I have sent a transaction dispute with my bank. Scam company. Do not purchase anything from this store.

Ordered November 22, no tracking number. Unable to get any response even after multiple emails and phone goes to voice mail. Webchat is automated only.
Requested chargeback via my bank.
SCAM SCAM SCAM SCAM SCAM

They sent the wrong product. The product they did send had a missing patch of paint. It took more than a month to arrive. I would not recommend this company.

Same as other reviews here. Don’t buy from here, may be a scam. Purchased from online store early November, next day received a couple of odd emails that were flagged by my email provider as possible phishing attempts. A couple of weeks later received email saying items were shipped, then a day later another suss generic email vaguely referring to delays and that they may take a long time to respond to emails or calls. No response to my follow up email. If you call you go straight to voicemail. It’s now a month after purchase and have asked paypal for a refund.

Ordered on 4 November - item showed as shipped on 11 November - lots of marketing emails - followed up via email several times as item has not been received. Phone number goes to voicemail - no response other than a generic email saying that the process will take longer. I will have to instigate a refund through my credit card provider - buyers beware

The company appears to be largely a scam. After paying $179 for a bookcase, I got a lot of marketing emails, then nothing else. 8 days after the order was accepted I asked when it would be shipped. Immediately got an email saying it had shipped, but no tracking info. Trying to get tracking info was fruitless - never any response. Tried their online chat, no answer. Phone number went to voicemail. Found this review page, concluded I'd been scammed, now working with my bank to reverse the credit card charge. Note that one photo on their home page showing two western women is stolen from a completely unrelated event.

Total scam. Ordered, never received product. Despite it saying order was delivered. Called several times- no answer. Repeated emails. No answer. Tracking details never given. Probably because doesn’t exist. Hard lesson learnt. Should be reported. Avoid at all costs. Would give a minus star rating if I could.

This online shop is a scam! Same experience as others have described. Avoid everythingbamboo

What a bunch of scammers, once order placed all communication stops. Three weeks after order placed advised that product shipped, then nothing. Phoned and emailed numerous times with no response. Fed up raised issue with PayPal and Everything Bamboo contacted me within minutes and advised that would be an other 7-12 days (Still in China and not Qld). Told PayPal to refund my money, which they did straight away (good on you PayPal). Now today I get an email asking for a review - WTF
Stay away folks
Interestingly all reviews on website are five stars, obviously doctored result. I will check reviews on Trust Pilot in the future.

I waited 2 months for a delivery, which arrived damaged and missing all of the fittings (screws, door knobs, hinges, magnets etc.). They've ignored my emails for over a month, so I had to spend an extra $70 on hardware just to assemble my damaged shoe cabinet.

I have only recieved part of my order. Three weeks after placing my order I placed an enquiry and was advised my items may arrive in separate parcels, a week later received 2 items from my order. Over 6 weeks have now passed and the remaining items have not been delivered. I was not given any tracking details and Everything Bamboo have not responded to 2 requests to check on the status of these deliveries. I can only assume they were never dispatched.

No purchased product received. No response to follow up email.

Bought a book case in May.
Item finally arrived in July after numerous emails. Item was broken on opening the package. Very poor workmanship. Very flimsy parts. There’s no way it would hold one book let alone a whole shelf of them.

Love the green bamboo products. The bamboo car seat covers are very helpful during the hot and humidity summer seasons.