Evry Reviews 233

I always wait at home for the parcel to arrive and it never even once this delivery drivers are delivering to me or even at my door. I always find my parcel at neighbours sometimes 3 doors down. Worst delivery company.

They lost my order, the tracking was useless...my order just sat at a Liverpool depot for 12 days. According to the information provided
My daughter also ordered expensive Ugg boots the same week and they lost them also....or did they??🧐🤥🤔 Rge management need to check all of this out. And see who has new Ugg boots this week too.?,?

A very disappointing experience with Evri. I waited for a parcel to be collected for return based on the notifications I received with the scheduled day and time window. Despite no one showing up, three collection attempts were recorded that never actually took place. I lost both time and money, having to take time off work to be available. A complete lack of professionalism.

Worst delivery company in the whole entire world. Absolute disgrace. I have had multiple stories from other people and personal horrible experiences. For 1, my parcel arrives 13 days after the arrival date, and I recieved it with a smashed up box and a damaged item. NEVER ORDER FROM THESE FRAUDULENT COMPANY THEY ARE SCAMMING.

We ordered on Dec 11 with 2-3 day shipping for kids. It Is Dec. 24 and still in transit. If the company can't get the product shipped in the time they specify, they should specify the correct shipping time.

This is my second review in a month, I can’t believe how many of my items have gone missing ?? Now I can’t order parcels from certain companies if it’s ever because they never arrive I think the Weybridge area needs to be investigated in Surrey as somebody is clearly stealing the parcels . Coats gifts ordered never arrived .truly shocking company how can this company get away with so many items going missing or being taken ??? Avoid Evry at all costs

Previously I had parcels that were never delivered!
Today was different, my parcel was delivered 3 days before the date that the shop set it up.
It was a very good surprise. Thank you

Once again it says delivery attempted,I've been all day home working,no one knocked my door,it happens constantly lately,it's so bad bad,don't waist your time use a different company🤦It makes you feel paranoid,is it something personal?

Absolutely disgusting as complained to CEO and no one has responded. Service is crap

Jewelry literally fits Children or 100 lb people. The day I received order and requested to return they don't do exchange or return... oh okay. So what would allow an exchange ? Should
I say I no longer want the item? Don't waste your money

The couriers can't read addresses keep delivering to the wrong address.they throw people partials along the balconies without even knocking on the door my parcels keep going missing. And they tell me they had been lost. Obviously they're being stolen by the couriers.

Did not ring the bell when I was in. Left parcel on doorstep in plain sight ready for theft. I was lucky this time. Why aren't they forced to ring a doorbell? Too difficult?!!!
Will never use them again with John Lewis. Always pick up from Waitrose

This is the worst delivery service I have ever encountered. Their reliability makes me wonder if the internet and the wheel were just optimistic rumors.

Absolutely terrible. Now on my 3rd lost parcel. Absolutely fuming 😡

Evry are one of the worst delivery companies I have ever dealt with. When at all possible I will force a seller to change before I purchase from them.
Every single item is late and the tracking always always stops and won’t update. Customer service is appalling and they use the very same excuses every single time creating frustration.
I really genuinely wish this company would go bankrupt and management put in prison for fraud.

Absolutely terrible service and drivers who can clearly not read addresses.
What a clown company this is!

Worst delivery company ever!

Evri once again proved they’re a complete disaster. My parcel was supposed to arrive on 23 October, but I only got it on the 25th. Because of this useless delay, I couldn’t fix my car and was left without it for two days.

The driver didn’t even bother to ring the bell — just threw the parcel at the door and disappeared like a coward. The box was torn and damaged, and funny enough, I had already received a message saying the parcel was “damaged in transit.” Two days later it came in the same broken box, like a joke.

Absolutely zero professionalism, zero respect, and zero responsibility. Every single time I deal with Evri, there’s a problem. It’s honestly shameful that eBay sellers still choose this awful company for deliveries.

If I could give zero stars, I would.

I have been told twice my parcel is waiting for collection and both times it’s not there . My parcel is obviously lost . Not happy at all .

I feel that this company of every just doesn't take customer service seriously. Yet again a parcel has been left in a non-designated place which is actually a public hallway and there's definitely not the described safe place. I was actually at home at the doorbell was not rung and the delivery was delivery was left in a public hallway (with full access to the street). They do this every single time now so I've come to expect it. I can only review them by laboriously loading up the parcel number directly onto their app. They don't make it even make it easy for you to give feedback. They actually don't want feedback.

UPDATE:, On opening the package the item was badly damaged by the courier, and a refund has been issued

If I could give more than zero I would …..I keep ordering HelloFresh packages from three weeks and every time my package of £70 worth of food get dispose because apparently they damage it. But the people that live in the same house with me in order the same, they received the package. Apparently it’s just a thing for me… I tried to speak with the customer service multiple time I requested callbacks by they refuse to call me. They only answer by mail without any solution, just the same sentence over and over, copy and paste, is obvious that someone of their staff is stealing my package at this point, but they don’t wanna do anything about it, not even hear you out.