This auto club is a big scam. Buyer beware! My friend who is suffering from cognitive issues got conned into buying an auto warranty from these guys. We quickly decided that we needed to back out.... Toon meer
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Lees wat reviewers zeggen
Answered the phone and pretended to be Car Shield and said my policy was not valid. That they were going to refund my money and took money to start a new policy. Called Car Shield back today because I... Toon meer
Ashley is an exceptional customer service person. She made me feel important and was concerned about my issues. I give her kuddos for such an awesome person to do business with on the phone. It's nic... Toon meer
Customer service service agent was great. I talked to agent Zack Newman. I told Zack what had happen to me and he apologized for that. I was given false information just so I would change my service... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Exclusive National Auto Club, we are passionate about helping you find the proper coverage for your vehicle, so you don’t have to pay for costly auto repairs out of pocket. We offer the best car warranty for used cars and new cars! Save on automobile repairs with us. Our vehicle service packages and extended auto warranties allow you to use your favorite mechanic, licensed repair shop, or dealership for all of your normal maintenance!
Contactgegevens
Verenigde Staten
- exclusivenationalautoclub.com
2,6
Slecht
83 reviews
Heeft 7% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Waa told my carsheild would not pay due…
Waa told my carsheild would not pay due to lawsuites.
Which was false. Called to cancel again and the guy was rude and hung up on me
4 september 2024
Yes Zack Newman was very helpful and I…
Yes Zack Newman was very helpful and I was very satisfied in how he handled my concerns and was very polite!!!
28 augustus 2024
Review zonder uitnodiging
The service provided was very swift and…
The service provided was very swift and greatly appreciated.
20 augustus 2024
Review zonder uitnodiging
I would definitely recommend this warranty company to anyone.
I didn't know what to expect and I was very much impressed. My claim was handled professionally and they paid for the repair.
1 augustus 2024
Not that great but your lower my…
Not that great but your lower my payments but the reimbursed not good
7 augustus 2024
I spoke to Ashley
I spoke to Ashley. She was very polite, considerate, able to answer all my questions and patient.
7 augustus 2024
Very informative & had patience & was…
Very informative & had patience & was transparent not like the previous rep
5 augustus 2024
My car broke down head gaskets this…
My car broke down head gaskets this company denied fixing it because they didn’t cover the parts they talk a good game while convincing you that it’s better to have them then having problems with the motor so they suck the money out of you and deny fixing it they have a very poor rating from me don’t get any policy from them waste of money
2 augustus 2024
Review zonder uitnodiging
This company is very helpful
31 juli 2024
They had great customer service and was…
They had great customer service and was able to help us
25 juli 2024
Ashley was great explaining the…
Ashley was great explaining the contract, and very friendly.
24 juli 2024
Don’t fall for everything that is offer. Check it out first.
Customer service service agent was great. I talked to agent Zack Newman. I told Zack what had happen to me and he apologized for that. I was given false information just so I would change my service and I found out that that agent had lied to me, so Zack helped out. He didn’t try to make me changed my mind.
My policy was canceled and my deposit that I made was refunded. Thank you Zack.
24 juli 2024
The gentleman was knowledgable and .pleasant
The gentleman was pleasant, professional, knowledgeable and very efficient. He took care of my issue right away never wasting a minute of my time while still being respectful and pleasant to talk to.
23 juli 2024
Awesome customer service
The customer service agent was very friendly, very helpful and went well beyond to make sure I was a happy customer.
23 juli 2024
Zack Newnan was very helpful with my…
Zack Newnan was very helpful with my concern.
1 juli 2024
Review zonder uitnodiging
Made everthing easy
18 juni 2024
Review zonder uitnodiging
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