Exclusive Repair Network Reviews 230

Staff seams very professional and friendly. They kept me updated as to what was happening with my car. My car looked like new when it was brought back to o me. The work done on the car is guaranteed while ever I have this car which is excellent

My vehicle was picked up from my house and repaired and returned in excellent condition.

The receptionist was very helpful and polite, phoned when she said she would and the repairs are absolutely fantastic,much better than I had anticipated, looked brand new

A non stressful efficient service from start to finish. They made a stressful situation far easier to manage 😊

Service was great from start to finish. Amy was totally professional and kept me informed of progress, highly recommended, Many thanks for a highly professionally done job

Excellent efficiency very polite friendly delivery man

Amazing service and commutation throughout.

Excellent service! These guys are super accommodating and have done a first class job of the repair! Worth every penny! 🙏🏿

Very tidy repair looked after smart finish would use again

Avoid Exclusive Repair Network and their repair network.

My brand new Tesla (2026 model) was damaged while parked, and what should have been a simple repair turned into a stressful experience. I was told the repairer was Tesla approved, but after checking directly with Tesla, this was not true.

The car was in the garage for almost three weeks for a minor repair. The paint had to be redone more than once because it was not matched properly, and the ceramic coating failed twice.

When I finally got my car back, the condition was unacceptable. The interior was dirty with dust on the seats and centre console, and there was a strong smell of paint and dust. It clearly had not been properly protected during the repair.

Communication was poor and no one took real responsibility. I have completely lost trust in both the repairer and how this claim was handled.

Very disappointing service, especially for a high value, brand new car. I would strongly recommend avoiding them.

Everything the company offered as a service happened, they collected my car on time and gave me information as things we’re progressing, they re delivered my car on time and I was impressed not only by the quality of repair but the business's approach to please the customer that they took. Thank you

This company fixed my car to factory standard after someone crashed into me. It’s even better than before the crash. I chose them as they are BMW approved and could source all the parts as well as the exact paint colour match. Car was returned the same day the repairs were finished, I was kept up to date at each stage. Their communication is great, staff are super helpful and friendly. They even valeted the car inside & out before returning it.

Greg and his team showed an amazing personal care to me. We connected on a personal level, My wife was very happy with the service too. The Coffee was beautiful and Lindsay was amazing at customer service making us laugh! Best firm ever!!!

Excellent service
Great communication from start to finish
And most importantly the repair work was excellent

Excellent customer service and always updating me on every single detail.

Brilliant service would highly recommend

Reasonably quick turnaround of my repair held up only by parts from Germany, very friendly communication with staff overall very efficient

Excellent service from start to finish

The actual repair and service was amazing on my son's car (Alex McCarthy) andI would have given 5 stars but the lady who brought the car back was extremely rude and arrogant.

They kept me up to date on the progress of the repairs on my car at all times . Very friendly