Frankly, I don’t know how you’ve stayed in business. I was told by three different people that a return shipping label would be sent to me and the full amount of monies paid would be refunded. You m... Toon meer
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Lees wat reviewers zeggen
My order with them got stolen on the delivery day. Not only they were super understanding of the situation, but they sent me right away another package for free. They even require that the new package... Toon meer
Excellent eye care products. Pollen count is high and my eyes were sore itchy…. The eye mask is soothing drops help immensely and spray provides instant relief. I bought these products for my daug... Toon meer
Easy to order using the website as well as look at other possible eye products on the market including customer reviews. Shipping has always been fast and convenient hence why I buy from Eye Drop Shop... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shop from a handpicked collection of 250+ Doctor approved, top quality eye care products. We carry the best premium quality eye care products in the industry, trusted by both top eye care professionals and dry eye sufferers across Canada. Plus we ship out your orders super fast -- within 24h. When you want quality and convenience, choose the Canadian eye care company your eyes can count on: Eye Drop Shop.
Contactgegevens
4505 Rue Cousens, H4S 1X5, Montreal, Canada
- 1-844-442-3937
- info@eyedropshop.ca
- eyedropshop.ca
4,4
Uitstekend
40 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Products and delivery
25 juni 2026
Very positive.
25 juni 2026
Express Shipping???
Frankly, I don’t know how you’ve stayed in business. I was told by three different people that a return shipping label would be sent to me and the full amount of monies paid would be refunded. You misrepresented the Express Shipping, plain and simple. I’ll be notifying Consumer Affairs regarding your inability to conduct a proper legal transaction
11 juni 2026
Review zonder uitnodiging
I wish because I am a long time…
I wish because I am a long time customer I could get some discounts.
25 mei 2026
Excellent eye care products
Excellent eye care products. Pollen count is high and my eyes were sore itchy…. The eye mask is soothing drops help immensely and spray provides instant relief. I bought these products for my daughter and we have both had great success. Thank you !!! Delivered right on time!!
25 mei 2026
Absolutely awesome service
24 mei 2026
I recently received a product I did not…
I recently received a product I did not order. I tried contacting customer service multiple times by phone but could not reach anyone.
When I checked my account, cancellation options were not clearly accessible and the subscription process was confusing through a third-party system. I had to go through that system to deactivate it.
During my call with support, I was first told they did not have access to cancel subscriptions. After further discussion, I was then told everything had been removed and the subscription was cancelled, including payment details.
This inconsistency was very frustrating, especially being given two completely different explanations about whether cancellation was even possible.
Because of this experience, I no longer feel confident using this service.
12 mei 2026
Review zonder uitnodiging
Antwoord van Eye Drop Shop
We’re sorry for the frustration caused by this experience.
For clarity, we do not create subscriptions on behalf of customers without their authorization and subscription options are clearly labeled on the product page, in the cart and at checkout. Customers also have full control over their subscriptions through their account and can manage, modify, or cancel them at any time without needing to contact customer service.
In this case, we immediately cancelled your subscription during the customer service call. No follow-up was required and no future subscription orders will be generated.
We appreciate the feedback and will continue working to improve the customer experience.
You brought my order to my door
24 april 2026
Super fast & easy ordering process
Super fast & easy ordering process. Swift delivery. Outstanding products.
24 april 2026
Order came quickly
25 maart 2026
It is always a pleasant experience shopping at eye drop shop
It is always a pleasant experience when shopping at eyedropshop.ca. They have a vast array of excellent products and the shipping is fast and very well packaged. Thank You!
25 maart 2026
Fast service and exactly what I ordered,
25 maart 2026
Easy to shop website
Easy to shop website, items arrived quickly and well packed, exactly as advertised, no complaints!
23 februari 2026
I order regularly from Eye Drop Shop
I order regularly from Eye Drop Shop, and am always pleased with their pleasant and helpful customer service, responsiveness and quick delivery!
23 februari 2026
Information re delivery is the best
Easy to shop online but delivery is the best. Informed from when they are preparing the shipment to after delivery.
23 februari 2026
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