There were issues with shipping. In order to get the material it cost over $600.00 for delivery. Once it was received in state there were additional delays due to the material requiring being off-lo... Toon meer
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Lees wat reviewers zeggen
Customer service it's really bad, very frustrating if you want stress free shopping stay away from that company.
I purchased large panels of polycarbonate for a huge outdoor covered porch. The items were shipped quickly, arrived in perfect condition, and the shipper kept in touch with delivery information. Thi... Toon meer
Because of delays with obtaining the needed material, both Yoav Wirthiem and I determined that canceling the order was best. While I was in the process of buying some locally-sourced alternative mate... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At EZ Outdoor Coverings we offer corrugated, multiwall, and glass like polycarbonate systems. We provide versatile, durable solutions for a variety of roofing and glazing applications. Whether you're a DIY enthusiast or a professional, these solutions will work for you. We provide: • Personalized cut to size service for online orders • A wide range of accessories to complete your product selection • Delivery right to your door
Contactgegevens
Verenigd Koninkrijk
- ezoutdoorcoverings.com
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It has been 2 weeks no update on…
It has been 2 weeks no update on shipping yet, where is my order?
I have not received the product yet and…
I have not received the product yet and have not received a response from emails that I have sent to customer service.
This is an amazing company!
This is an amazing company and my roof panels look fantastic. The owner is attentive and extremely helpful and ethical. I can’t give it a good enough review!
Excellent customer service
Excellent construction, documentation could be improved
This canopy was very well put together with screw fastenings instead of clip together parts like so many items like this. The only thing would improve is some of the labeling of packages and drawings that were larger so you can see the details more easily. I had to get a magnifying glass to see the labels in the drawings. I had to reassemble several parts when I realized that I needed to put them together in another way.
My order arrived only in part with no explanation.
My order arrived, but 3 panels were missing. I had scheduled someone to install them, but I now have to reschedule that. The sales person was polite and very helpful, but it was odd that after more than one call, I was told to call back another day to follow up. Shouldn't they be calling me with updates (if needed) regarding my purchase?
Several days with no update or tracking…
Several days with no update or tracking number or response to my email asking about it.
Placed order seven days ago
Placed order seven days ago. Have never received a shipping confirmation and have tried calling several days at several different times of day and get no answer. These people are quick to take your money and then nothing happens beyond that. After reading several other identical reviews to mine, I’m going to contact the attorney general of Pennsylvania. I suspect that all positive reviews are fallacious and smell a scam. Sadly I’m guessing the AG will be as responsive as EZ outdoor coverings.
Very pleased
Great company, great product, at a great price. I definitely will use them again on my next project.
I still haven’t received it
I still haven’t received what’s I ordered almost two months ago
SUNTUF
Very fast ground delivery 4 days after the purchased, good quality product can’t wait to get installed.
Thx
No communication or response on email…
No communication or response on email left messages no call back. Spoke to someone on Thursday and was going to send me tracking number no tracking number still don't know when receiving order
Poor experience
No communication of ship date or carrier. Roof panel just showed up 2 weeks after order. No response to follow up query to sales@. Panel was not cut to size I asked for.
All was easy and smooth.
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