There were issues with shipping. In order to get the material it cost over $600.00 for delivery. Once it was received in state there were additional delays due to the material requiring being off-lo... Toon meer
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Lees wat reviewers zeggen
Customer service it's really bad, very frustrating if you want stress free shopping stay away from that company.
I purchased large panels of polycarbonate for a huge outdoor covered porch. The items were shipped quickly, arrived in perfect condition, and the shipper kept in touch with delivery information. Thi... Toon meer
Because of delays with obtaining the needed material, both Yoav Wirthiem and I determined that canceling the order was best. While I was in the process of buying some locally-sourced alternative mate... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At EZ Outdoor Coverings we offer corrugated, multiwall, and glass like polycarbonate systems. We provide versatile, durable solutions for a variety of roofing and glazing applications. Whether you're a DIY enthusiast or a professional, these solutions will work for you. We provide: • Personalized cut to size service for online orders • A wide range of accessories to complete your product selection • Delivery right to your door
Contactgegevens
Verenigd Koninkrijk
- ezoutdoorcoverings.com
3,4
Gemiddeld
101 reviews
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Poor Communication
No communication, No notification of shipment. No replies to emails requesting information about the order
21 maart 2024
Product arrived well packed and…
Product arrived well packed and protected as promised.
9 februari 2024
EZ Outdoor Coverings is top notch!
EZ outdoor coverings was the only place that I could find that had the material I needed to finish my project. The site was easy to navigate, and the customer service was perfect.
4 maart 2024
Couldn’t get delivered next day or 2day
I placed an order on Friday night, ground shipping. Come Monday, Tuesday and Wednesday, no shipping info. I called and asked about order. I asked to get it next day or two day and I’ll pay the difference, but I needed it sat or Sunday. They said it will be there Wednesday the next week. Customer service tried to get it to me faster but it didn’t happen. I got a full refund because he couldn’t next day or 2 day it to me. That’s why 2 stars. I should have just fast tracked it from the start. Thank you Palram for trying.
9 maart 2024
The salesman
The salesman, Yoav (sp??), was efficient, friendly and knowledgeable. The product was packaged extremely well for shipping and arrived in just 5 days, despite its size and weight.
26 februari 2024
Product arrived with minor dingys on…
Product arrived with minor dingys on one end of the panels but was able to still use them. Otherwise product was what I expected and trucking company was very friendly .
23 februari 2024
broen olycarbonit panels
One of the polycarbonit panels has a chunck broken out of it.
16 februari 2024
Paid for 2 day shipping and have waited…
Paid for 2 day shipping and have waited two weeks worth of business days and still haven’t received the order, this company doesn’t respond to emails either. Bad service and false advertising.
3 februari 2024
Easy purchase
Easy purchase. Website gave a good description of the product, I was even able to call to speak to someone with my questions to confirm my understanding, the person was very helpful. Price was fair, timeframe was good. I love my little "glass" room.
6 januari 2024
Terrible delivery experience.
Difficulties ordering product. Once ordered, was shipped. Got no good tracking information. Got a phone call 5 minutes before the driver arrived. He expected me to have a forklift for the 550 lb 20 foot long pallet. I don't have the equipment. Had to offload all panels one by one. Driver then said he couldn't take the pallet with him. Let pallet on street. I had to cut up 20 foot long pallet into sections and haul to dump. Complained to company via email. No response.
4 december 2023
Customer service did great job
Customer service did great job. Gave me full attention, answered my lengthy questions and provided useful suggestions and alternatives solutions. Kudos!
20 december 2023
Review zonder uitnodiging
Great phone support
4 december 2023
Great company!
Service was quick and reliable, I’d recommend them to a new customer
16 november 2023
Review zonder uitnodiging
Excellent Customer Service!
All I can say is wow. It’s been quite a long time since I have received such excellent customer service. Thank you again
23 oktober 2023
Review zonder uitnodiging
Best customer service ever!!
Customer service was impeccable and response time was quick. 10/10 would recommend.
12 november 2023
Review zonder uitnodiging
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