Familyfund Reviews 

I have 2 autistic children and each time I have applied for assistance with the purchase of a mac book because of school only using apple programs and being on a low income I have been refused help despite offering the evidence and basically it comes down to the fact my children are in mainstream school they push the fact they're here to support families with disabled children but they obviously have to be severely disabled

Absolutely disgusting. I have fundraises for these people my son is blind and we rely on these for his tablet or tech. First yearly then two yearly and now not at all it’s only for new people. I will revoke my support and give it to my son instead. He was so excited to apply for his new tablet and has waited patiently for the 27th September when he was allowed to apply again and now I’m have to sxxt all over his happiness again. Maybe some notice would have been good
I’m so bloody angry

Used to be a good service, sadly now the grants offered rarely cover the cost of even the cheapest suitable item of that catagory. They appear to use companies that the price is exceptionally high on, when the same items could be purchased elsewhere for much cheaper. This appears to be a way of getting families with disabled children to pay for the items under the guise of a "grant". You get 6 months to use most grants, in the current cost of living crisis, saving significant amounts of money is not possible if most people still want to eat. Unless you have money sitting there ready to pay the large difference in the prices, the grant are useless and not fit for purpose. Would no longet recommend them to anyone, not even my worst enemy

I requested some help with white goods when they broke and given a grant. I happened to be gifted a new washing machine online so no longer needed the grant but a couple weeks later my bed frame broke. I received a call and the lady i spoke to was so kind to tranfer my grant. I am forever grateful, after being made redundant after 12 years and struggling they came to the rescue. Thank you so much.

My son is 12 now but when he was born and he was very poorly, I was 17 at the time I remember the lady came and gave me a cash grant to help me out in the hospital. We were there 10 months in the end. When my son was 4 we then got £500 to use towards a holiday, we used inspire and it was more expensive but I used it to pay for flights and paid for the holiday myself we went to Disneyland 🥰 And just recently he was granted £300 for a new switch which he's used daily since he's got it. Jake is still very poorly and is awaiting transplant and these things help distract him from issues like this and really help me out as a single parent to him. We are extremely grateful for what you do, no charity should get bad reviews nor should people be ungrateful for what they receive.

All thanks to family fund my family and I was able to get cooker to cook a proper meal
It might be nothing to them
But this grant will forever be among things that made life worth living at the moment
Grateful

First tome ive applied to family fund & i needed a much needed hobby room for my autistic/adhd twins. When told i was granted £500 towards the 16x8 shed i needed i was so excited as its a massive help & i had been looking into reputabible companies like powersheds/tiger sheds/ project timber. Well i was guided to a unsecured trampoline website where the products are so limited & prices are so increased, it makes the 500 basically useless & id be throwing it down the drain!! They came back with £1696 on quote for max 12 x 8! When i can get better quality & bigger size 16x8 for only £1299 at other companies. Wow! Seems to me maybe family fund own the specific companies or have connections which is why they feel like scamming disabled parents is cool.

The family fund has turned into a scam in terms of the funds it provides for leisure activities and honeslty I’m in shock with what I’ve just dealt with. I’ve applied to the fund twice in 5 years for a leisure break - the first time we went to centre parcs which was great - I took my son out of school so it was quieter and we had an adapted room - it was amazing and I was truly grateful. I had a high paying job before my sons needs became too complex to manage alongside full time work so I was truly grateful to the fund for this. This sadly isn’t the case anymore and the system they’re running is tantamount to fraud. I received a voucher in January for £450 and was directed to the inspire travel page. I found somewhere to book and my email was requested to send a quote to the actual property. The property then emailed me back to say the prices were 3 times as high as their actual prices. When I rang inspire to discuss this I was rudely told that I could book directly with the hotel if it was cheaper but my question is how can the family fund promote leisure opportunities for disabled children using charity money only to allow parents to be scammed by companies who are out to make money from disabled children? To make it worse when I actually rang the family fund to query this as it is clearly wrong and shouldn’t be allowed to happen I was met with another rude person who told that the travel agents have to charge more as they have to make money somewhere and when I queried if it had to be 3 times more - she went on to say she’d been looking herself for holidays and that’s how it is and that I didn’t have to use the voucher if I didn’t want to. honestly I’m absolutley disgusted that a charity for disabled children is allowed to operate like this - absolutey scandalous!

Amazing Family Holiday Thanks to Family Fund! 🌟

We received a £450 voucher from Family Fund for inspired Travel, which allowed us to enjoy a fantastic holiday in Northumberland. The experience was truly amazing, and we wouldn't have been able to go without this generous support. Thank you, Family Fund, for making unforgettable memories for our family!