Layla at Fanvue support is an absolute legend! She got my verified badge up and running with zero hassle and was super quick to reply. Nothing makes my day like a happy resolution. Thanks Layla! Si... Toon meer
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I had a problem with my account, and Layla helped me and provided excellent service. I was surprised by how quickly they responded, and they even let you know when their shift is ending in case you wa... Toon meer
Super fast verification! Kwojo from Fanvue support was really friendly and got everything sorted within minutes. I'm now officially verified and super happy with the service. Highly recommend! ❤️🚀
Someone created an account with my credit card and started some kind of subscription. I only noticed when €9 was debited from my account. I contacted customer service about it, and they asked me a few... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Creator subscription platform that empowers creators to connect, create and earn with their fans.
Contactgegevens
Verenigd Koninkrijk
- fanvue.com
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a problem with my account
I had a problem with my account, and Layla helped me and provided excellent service. I was surprised by how quickly they responded, and they even let you know when their shift is ending in case you want to transfer the call to another agent. Very professional.
Very satisfied
Awesome company support
Awesome company! Huge help throughout the onboarding process. Thank you Layla, Ellie, and all other awesome members of the Fanvue Team:)
Layla at Fanvue support is an absolute…
Layla at Fanvue support is an absolute legend! She got my verified badge up and running with zero hassle and was super quick to reply. Nothing makes my day like a happy resolution. Thanks Layla!
Simon
I had a problem with KYC verification…
I had a problem with KYC verification and they helped me super fast, and in the end it was just a mistake. Thank you so much!
The person who helped me was Vincenzo, great job! Keep it up! What a great platform!
Just nice people once you get past the AI :-)
Once I got past the AI-driven first-level support, which needs improving, I was able to interact with really helpful humans who understood my request and acted promptly and effectively.
Super fast verification
Super fast verification! Kwojo from Fanvue support was really friendly and got everything sorted within minutes. I'm now officially verified and super happy with the service. Highly recommend! ❤️🚀
Fanvue is amazing with amazing customer…
Fanvue is amazing with amazing customer service agents who get the job done, great friendly support best platform out there!
Amazing support
The guy that supported me (Kwojo) vas very kind and we got everything done amazing
Very good maria is very good
I had a really good experience with…
I had a really good experience with Fanvue. Initially, I faced some issues with account visibility and payout review, but the support team was very helpful and responsive.
Maria from the support team guided me properly and helped resolve everything step by step. My account visibility was restored and payouts were enabled without any issues.
The platform is creator-friendly and gives good earning opportunities if you follow the guidelines properly.
Overall, I appreciate the quick support and smooth payout process. Highly recommended for creators.
Had to contact support over a log in…
Had to contact support over a log in issue. The issue was resolved in a very timely manner. Customer service was very helpful and fixed the issue right away. Thank you
Fanvue is probably the worst website…
Fanvue is probably the worst website you go and try to make money on. I made $193 dollars and yet you have to have $80 to withdraw anything?! Waste of time and this website frauds people please dont fall for this dumb and awful website.
Not convenient anymore
When I started using it the minimum for payouts was 25€, now it’s +75€. Not convenient. Mostly AI support. App should be improved as well.
The customer service is fantastic!
The customer service is fantastic!! As a new content creator I’ve needed some help and they give it!! Special shout out to Charlotte 💚
Incredibly helpful and quick to resolve…
Incredibly helpful and quick to resolve my issue, which was entirely my own fault lol
great work!!!
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