Faro Travel Costa Rica Reviews 

51
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The driver was on time, pleasant and the vehicle was clean and in good repair. We really enjoyed the whole experience. Highly recommend

Beoordeeld met 5 van de 5 sterren

Andres has made our visit to Monteverde a smooth ride. Aside from being a fair and reliable driver, he was able arrange reservations and discounts for local attractions and lead us to nature spots tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I stayed at a coffee farm a little bit outside of Santa Elena and needed many taxis. They took care of everything. The process of being able to text or call whenever is amazing. This company made my t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We spent a week in Monte Verde with my friends and honestly had the best service ever! Andres was always available when we needed to get picked up or referred us to a friend. Additionally, he was able... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Vliegveld shuttledienst
  3. Taxibedrijf
  4. Excursiebedrijf
  5. Touroperator
  6. Vervoer

Geschreven door het bedrijf

We are a local, family-owned, and operated business eager to work and excel, close-knit and passionate about what we do, with over 25 years of experience. Freddy is the father, and Lidieth is the mother, with 4 children, Lady, Andrés, Justin, and Darla. All working together to offer you lifetime experiences in our beautiful country, as well as a safe, convenient, and flexible way to travel anywhere within Costa Rica, staying within your budget. Every so often, you get lucky to find a business that’s family-owned and run at the same time. Faro Travel Costa Rica is our dream come true, a dream that we want to share with you. We put our heart and soul into it because it matters to us. You matter to us. We are focused on offering personalized, exclusive, and memorable vacation experiences, surpassing the conventional way in which destinations are explored and enjoyed, involving a little fun, encouragement, incredible drivers and guides, great food, local culture, breathtaking sceneries, excellent customer service, and human warmth. As a family, we are always willing to go that extra mile, and we want to invite you to travel with us, remove the hassle and stress of navigating on your own, while still being flexible with your travel schedule and needs and at the same time you will be supporting not only our family but all locals involved in this experience you will be living. We know all the best places, tours, activities, and the most scenic routes to reach your destination. Our reliable, punctual, and welcoming bilingual professionals are eager to help you move safely around the country, and will ensure that you get the most exclusive, distinctive, and personalized service during your visit. Trust is earned. We would be honored and privileged if you give us the opportunity to earn yours.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(51)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing tour company!

I stayed in Monteverde for a month and while there, I traveled within Monteverde and to many other cities. I used Faro Travel Costa Rica and was very pleased with the services provided as the staff were always professional, punctual, kind, friendly and helpful (especially Andres!).
As I solo female traveler they helped me feel safe and also helped me book many activities/travels. I was able able to contact them at any time and would receive a quick reply, even when I would message them last minute about wanting to go somewhere/do something.
I would recommend them to anyone visiting Monteverde or for anyone looking for a reliable tour company.

2 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Claire!

Thank you for choosing to spend your valuable time with us. Our staff are hand picked for their experience on the travel industry and their customer service. We really love sharing time with all our customers.

We are thrilled you had such a great month in Costa Rica with us.

We hope you choose us again in the future!

Puravida!
Lady,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

Honestly Andres was really funny

Honestly Andres was really funny, and had great service towards the tourists! He made us feel at home with the first impression

22 juli 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Sami!

Thank you very much for taking time to write this very valuable review on Truspilot and for using our family-run business.
Andrés and our entire team is passionate about what we do and it's gratifying to have these results through your comments.

We really hope to have you again someday!

Puravida!
Lady,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

SO reliable and friendly! Highly recommend for solo traveler!

Andres and his family run and incredibly friendly and reliable service for visitors! I’m a female solo traveler who had no set plans. I was worried about getting from point A to point B since I didn’t do much research prior to leaving California (this trip was last minute). However, using Faro Travel Costa Rica and Transportes Freylid (both run by the Andres and his family) it’s been a BREEZE. Seriously. I can What’s App him at any given time in the day and he’s very quick to respond. He’ll book my taxis, tours, pickups, drop-offs, and answer any general questions about ANY part of Costa Rica with just a little over 24hr notice sometimes. I’m still on vacation as we speak and I plan to use him for the duration of my trip!!! Seriously if you want someone reliable, affordable, and friendly this is your family. They speak English too! I highly recommend for female solo travelers - I feel so safe!

4 juli 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hey Victoria!

Thank you very much for sharing your comments, our mission is to help you at all times and facilitate the adventure so that you can dedicate yourself to enjoy your stress free journeys with us. It is always a real pleasure for me and my family to assist all travelers to have a wonderful time in our beautiful Costa Rica.

Without a doubt, we are pleased to know that you have enjoyed it and we hope that you will choose our family again in the future.

Puravida!
Andrés,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

Faro Travel helped me get around Monteverde

Faro Travel helped me get around Monteverde and is helping me return to the airport. They are very helpful and had great recommendations for what to do while in Monteverde, helping to coordinate a zip lining tour with another company. It is a Spanish speaking country, so be prepared, but I coordinated with Andrés who speaks English perfectly, was incredibly helpful, and was very prompt to reply. 100% recommend for getting around Costa Rica!!!

4 juli 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Haily!

We are very happy to know that your experience has been so positive and that you have been able to learn more about our country and enjoy a different trip to your destination. Our goal is to offer an excellent service while you know a little more about our culture.
We strive to make your experience in Costa Rica the best and enjoy it to the fullest, for us every detail counts.

Puravida!
Justin,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

I had a great experience using the…

I had a great experience using the services that were offered. The family members speak english, are friendly and were very kind to explain me things, that helped me with my trip. Additionally I spent some time researching the prices from other companies but could not find it anywhere cheaper, so if you want to save some money, that would be my choice again. I would totally recommend using their services.

28 juni 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hey Alexej Seifert!

Thank you very much for taking time to write this very valuable review on tripadvisor and for using our family-run business.
Our team is passionate about what we do and it's gratifying to have these results through your comments. We are also very happy to know you found our services economical but at the same time professional.

We really hope to have you again someday!

Puravida!
Lady,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

I’ve traveled a lot in my life and…

I’ve traveled a lot in my life and Andreas has been one of the most helpful people I have met. New every nook and crannie and could get you hooked up with anything you would want to do in the country. Absolute stand up guy, coming to him again on my next visit of Costa Rica. Pura Vida!

13 juni 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hey Liam Stevens!

Muchas Gracias for your nice review.

It was a pleasure assinting you the best way me and my family could while your visit to our beautiful country. Your comments encourage us to continue working hard every day.

We look forward to seeing you in a near future.

Puravida!
Andrés,owner
Faro Travel Team.

Beoordeeld met 5 van de 5 sterren

Faro Travel highly recommended

My husband and I participated in a local volunteer program in a rural farm outskirt of Santa Elena. Andres provided taxi services daily for us from this farm to downtown. He is so friendly and responsive. He also recommended and arranged the canopy tour for us, which was totally awesome and fun! Glad to have met Andres and his family. We will definitely recommend to our friends and contact them for travel arrangements next time we are back in Costa Rica.

31 mei 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Jiemin Li!

It is great to know that you had a good time with our brother Andrés and overall a good experience with the Faro Travel Family.
I am very glad to know that we meant something in your vacations, which is a great honor for us. Our family is passionate about what we do and it's gratifying to have these results through your comments.

Was great to have you with us! We hope to see you again on your next Costa Rican vacations!

Puravida!
Justin,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

Recommended

It was so good to have a trip with Andres, he is good to take us to the destination. Also he helps you to have tourism .

3 mei 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola!

It is great to know that you had a good time with our professional guide Andrés and overall a good experience with Faro Travel.

Please visit us back some day!

Puravida,
Lady,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

I highly recommend faro travel to…

I highly recommend faro travel to anyone looking for tours or transportation. Andres puts his heart and soul into making Faro Travel a great company.

31 maart 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hey Kris!

Thank you very much for your kind words. We really appreciate your comment. With comments like this we feel confident to keep doing our job as best we can for you, our clients.

I am very glad to know that we meant something in your vacations, which is a great honor for us.

I hope you had a nice trip back home and we hope you come back soon.

Puravida!
Andrés, owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

Excellent transportation option!

If you are in the Monteverde area and are in need of transportation either locally or throughout Costa Rica, consider Faro Travel. We spent 3 weeks in Monteverde and whenever we needed a car, we called Faro. We usually interacted with Andreas however all of the drivers were great. If one of their cars wasn’t available, Andreas made the arrangement for a different company to pick us up. I highly recommend them for their service, friendliness and advice (they also book tours).

12 maart 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Diane,

Wow, thank you very much for such a nice review!

We are very glad that we meant something in your vacations, at the begginning of the day that is always our goal. We always focused on giving you the best experience you´ve ever had. It is our pleasure that you had a good time in our country and that you have taken a nice memory.
I will let Andrés and all the drivers know about your comments. I am sure they will be very happy.

Our staff is passionate about what we do and it's gratifying to have these results through your comments.

Thank you for trusting our services. We hope to see you again on your next Costa Rican vacations!

Puravida!
Freddy, owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

RELIABILE/ FRIENDLY/ EASY TO CONTACT!!!!

I used this company often when I was on vacation in the Monteverde area during February 2019. I found Faro travel to be very reliable service for a great price. I HIGHLY RECOMMEND!! All the drivers were very nice and enthusiastic. I used the company enough to know multiple drivers, especially Andrés. Andrés is an incredibly sweet guy who can relate to you on a personal level. He works very hard to insure his company goes above and beyond expectations. He always got me to where I needed to be on time. The company’s connection and knowledge of the area is great if you need recommendations on things to do or need help booking tours. It was super nice to have a trustworthy and friendly driving service that was easy to contact during my vacation. The cars were always very clean and professional. 10/10!!!

6 maart 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Dear Gretchen,

We appreciate you took the time to share your comments about your recent experience with us. We love sharing good moments with all our clients and creating great memories while we offer the best service with the best Costa Rican spirit.
It was a real pleasure assisting you with our services while in Costa Rica and we are very happy to know that you enjoyed great moments in Costa Rica with our bilingual professional guide Andrés. Your comments inspire our family to continue offering personalized experiences with a big smile and a friendly Puravida!!.

We look forward to seeing you again,

Puravida!
Justin,owner
Team Faro Travel.

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