Faro Travel Costa RicaReviews 

51
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

The driver was on time, pleasant and the vehicle was clean and in good repair. We really enjoyed the whole experience. Highly recommend

Beoordeeld met 5 van de 5 sterren

Andres has made our visit to Monteverde a smooth ride. Aside from being a fair and reliable driver, he was able arrange reservations and discounts for local attractions and lead us to nature spots tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I stayed at a coffee farm a little bit outside of Santa Elena and needed many taxis. They took care of everything. The process of being able to text or call whenever is amazing. This company made my t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We spent a week in Monte Verde with my friends and honestly had the best service ever! Andres was always available when we needed to get picked up or referred us to a friend. Additionally, he was able... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau
  2. Vliegveld shuttledienst
  3. Taxibedrijf
  4. Excursiebedrijf
  5. Touroperator
  6. Vervoer

Geschreven door het bedrijf

We are a local, family-owned, and operated business eager to work and excel, close-knit and passionate about what we do, with over 25 years of experience. Freddy is the father, and Lidieth is the mother, with 4 children, Lady, Andrés, Justin, and Darla. All working together to offer you lifetime experiences in our beautiful country, as well as a safe, convenient, and flexible way to travel anywhere within Costa Rica, staying within your budget. Every so often, you get lucky to find a business that’s family-owned and run at the same time. Faro Travel Costa Rica is our dream come true, a dream that we want to share with you. We put our heart and soul into it because it matters to us. You matter to us. We are focused on offering personalized, exclusive, and memorable vacation experiences, surpassing the conventional way in which destinations are explored and enjoyed, involving a little fun, encouragement, incredible drivers and guides, great food, local culture, breathtaking sceneries, excellent customer service, and human warmth. As a family, we are always willing to go that extra mile, and we want to invite you to travel with us, remove the hassle and stress of navigating on your own, while still being flexible with your travel schedule and needs and at the same time you will be supporting not only our family but all locals involved in this experience you will be living. We know all the best places, tours, activities, and the most scenic routes to reach your destination. Our reliable, punctual, and welcoming bilingual professionals are eager to help you move safely around the country, and will ensure that you get the most exclusive, distinctive, and personalized service during your visit. Trust is earned. We would be honored and privileged if you give us the opportunity to earn yours.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(51)

6 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

An amazing company that puts their…

An amazing company that puts their heart into the work! Super reliable, hospitable and would 100% recomend!

26 januari 2020
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Awesome Review!

We are happy to hear that you have enjoyed your trip with our hospitality and reliability.

Faro Travel is run by a local family who works hard to make you feel right like at home! We have owned this company for several years and started this project specifically in 2000. You can feel how much love is given to the company and to its management, allowing for a great atmosphere all throughout. This also easily makes you feel like part of our wonderful, tight family. A big part though, is the energy that our clients bring. People like you make our job so much easier and enjoyable.

Thanks for sharing your experience, and for recommending us!

Pura Vida!
Andres, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

Awesome Trustworthy, English Speaking Guide and driver!

This is a very professional travel company! I definitely recommend it. My cousins and I (we are all in our 20’s) were traveling abroad for the first time together and I was a little nervous about safety. Andrés was very helpful, professional and friendly! He arranged all our transportation in Monteverde/Santa Elena and also helped us take a zip line tour. He studied in the US for some time, so he speaks excellent and English and there was no communication barrier at all. He’s a local to the area and knows it well. My favorite part of the trip was spending time on his Aunt & Uncle’s organic coffee farm La Bella Tica and also climbing the “Strangled Fig Tree.” Andrés is a great trustworthy person to know and I highly recommend anyone wanting to travel in the area to reach out to him! Pure Vida!

21 januari 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Andres is the best!

I was in Monteverde for a week and Andres was so helpful and I felt so comfortable around him! He was always on time to pick us up and was so accommodating. He recommended great tourist attractions for zip lining and dinner! He also spoke great English and told wonderful stories about Costa Rica!

17 januari 2020
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Thumbs up for Andres!

Thank you so much for the great review and we are thrilled to know that you had an awesome adventure with Faro Travel and Andres.
We will share your glowing review with him and the team. Life is about collecting memories, so we are more than glad to be on yours!
My brother Andres is an excellent guide; he grew up in the family business. Our drivers and guides are knowledgeable, passionate, professional and love providing personalized experiences to all visitors.

Until next time!

Pura Vida!
Justin, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

Monte Verde

Andrés is a great your guide and speaks excellent English in addition to Spanish. Additionally, all his recommendations about tourist attractions and restaurants were spot on. He was always on time and friendly, I highly recommend using his company for services in Monte Verde and wherever possible in Costa Rica.

17 januari 2020
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Fantastic!

Thanks to you for using our services in Costa Rica!

We agree that Andres is an excellent guide. He has been working with us from the beginning of the family business, with immense passion and professionalism, I´ll make sure that he hears from you.

It is always our goal to give you the best personalized experience in our country and a completely stress free vacation for our customers.

Visit someday again!

Pura Vida!
Darla, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

Would recommend!

I was volunteering in Monteverde on a farm and it was a remote place so we really needed a reliable transportation agency. This company helped me and my other volunteer friends so much especially because as students we made last minute plans, we’re on a tight budget and often changed our plans. However Andres (from the company) was very accommodating and gave us great prices and helped organise our last minute plans. He was also very accessible by phone even on holidays like Christmas and New Year’s Day. He also suggested lots of options and alternative solutions for our travel plans.

4 januari 2020
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Alisha!

Thanks for sharing your review with us!

Our goal is to offer you unforgettable experiences and completely stress free vacation planning. We are glad to hear these kind comments, from the beginning to the end, seems like you enjoyed your experience!

All our team is conformed by professionals with a lot of experience and vocation for the service, and it is a pleasure for us to know that we have fulfilled.

We will be more than happy to see you in Costa Rica again soon!

Pura Vida!
Lady, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

DEFINITELY RECOMMENDED

I was in Monteverde as a volunteer and Andres helped us every step of the way on any trip we wanted to go. He always offered us very good prices. The shuttles were very comfortable and the drivers are bilingual. Would definitely recommend !!!

4 januari 2020
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hands up for Andrés!

My brother Andres just like all the staff at Faro Travel are passionate about what we do, behind each operation, we have the best professionals taking care of every little detail.

I will make sure that Andrés hears from you! He will be very thankful.

We hope to see you back soon!

Pura Vida!
Justin, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

Highly recommend!!

I visited Monteverde as part of a volunteer trip and Faro Travel was 100% my go to for everything I needed. They arranged tours and even a ride back to San Jose to catch my flight. Excellent service, excellent communications and just really really nice people!!

6 oktober 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hi Sue!

Thanks for reviewing Faro Travel!

What a pleasure it is to hear that we were 100% your go to for everything you needed! We are thrilled to hear that you had such a great experience!

Faro Travel is run by a local family who works hard to make you feel right like at home! We have owned this company for several years and started this project specifically in 2000. You can feel how much love is given to the company and to its management, allowing for a great atmosphere all throughout. This also easily makes you feel like part of our wonderful, tight family. A big part though, is the energy that our clients bring. People like you make our job so much easier and enjoyable.
I'm super happy to know that it all went as good as expected. Indeed our staff is hand picked and loves providing memorable experiences.

Thanks again for taking your time to review Faro Travel and can't wait to have you back around!

Pura Vida!
Freddy, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

very helpful

The company was very helpful with planning day trips and tours and made my stay stress free. Andres is a very knowledgeable and helpful guy and speaks English. Overall I had a great experience with the company.👍

19 september 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Alexander!

Thank you for the compliment. We are so honored to know that you had a great experience with us! we pride ourselves on giving travelers the vacation they have always wanted, doing our best to stay within their budget and going overboard with personalized service.

We appreciate you taking your time to write this great review about us.

Pura Vida!
Justin, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

fantastic service and experience!非常棒的体验和服务

Andres is a helpful and nice guy, and he provides a lot of local info to me. He speaks excellent english. He offers the transportation and tour booking. Overall, fantastic service!

13 september 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hey Xiaodan Wang!

Thank you for taking your time to write, we really appreciate it.

Our staff is always delighted to provide memorable custom service they are sure you will remember forever.
Andrés!!! as you already know, he is extremely knowledgeable & efficient, having grown up in the family business, knows the product, accommodations, tours and activities like the back of his hand. (plus, he is a really nice person) We are so happy and fortunate to be working with him. He will be very pleased when he sees your review.

Thank you again, please come back soon!

Pura Vida!
Freddy, owner
Team Faro Travel
WhatsApp: +506 8578-4040

Beoordeeld met 5 van de 5 sterren

Whilst my stay at a local cafe farm…

Whilst my stay at a local cafe farm slightly outside of Santa Elena I was reliant on transport, to either get to the town or to other place. In that aspect Andres was very helpful, as he not only provided the transport but also organized our tours. Himself and the taxi driver were always very kind and helpful to us. He’s the plug!

6 september 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hi Nikolai Krome,

Thank you for taking the time to write this review and it is gratifying to know you enjoyed the transfers and tours operated by us.

We pride ourselves in safe, responsible and friendly drivers and it's good to know how they are doing out there on the road in what we consider one of the most challenging jobs in Costa Rica!

Pura Vida!
Freddy, owner
Team Faro Travel
WhatsApp: +506 8578 4040

Beoordeeld met 4 van de 5 sterren

I stayed at a coffee farm a little bit…

I stayed at a coffee farm a little bit outside of Santa Elena and needed many taxis. They took care of everything. The process of being able to text or call whenever is amazing. This company made my trip more enjoyable. They were also very helpful giving us information about the area and helping us arrange tours. You should use them for any of your travel needs while here - taxis, tickets, etc!

6 september 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Isabela Cristancho!

Thanks so much for writting this review! It was an honor for my family to help you while your visit to Costa Rica and hope you had a blast during your stay at our coffee farm. We make a commitment from the moment that customers contact us through any of the available, means giving continuity through responsibility, punctuality and other values ​​to achieve the satisfaction of you, our customers.

Thank you very much for your preference. We hope you will choose us again,

Pura Vida!
Freddy,owner
Team Faro Tarvel
WhatsApp: +506 8578 4040

Beoordeeld met 4 van de 5 sterren

Andrés is great!

I am in Monteverde for one week and Andrés has been really helpful with arranging transportation between my host family and different adventures and tours. He has good knowledge of what is available in the area and is a good driver and a great guide.

6 september 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Chuan Lu!

We feel so honored that you found our services helpful and booked different transports, adventures and tours with us, a perfect threesome.

Andrés is on cloud nine with your review and we can't thank you enough. He does a great job and your kind words encourage him even more. We've been providing memorable experiences in Costa Rica for more than 20 years and we pride ourselves on giving travelers the vacation they have always wanted, doing our best to stay within their budget and going overboard with personalized service.
Hopefully we will be able to assist you again in the future, or any family and friends you send to us, and it will be our distinct pleasure.

Thank you so much for choosing Faro Travel Costa Rica.

Pura Vida!
Freddy,owner
Team Faro Travel
WhatsApp: +506 8578 4040

Beoordeeld met 5 van de 5 sterren

Andres from Faro Travel is fantastic!

Andres from Faro Travel is fantastic!! He is super knowledgeable about the Monteverde area and gave us many excellent suggestions for excursions, including Extremo ziplines, Selvatura park where we walked through the cloud forest on the hanging bridges and saw the butterfly and hummingbird gardens.

Andres is fluent in English and has a great sense of humor. He doesn't put any pressure on you to book with him but you should-- his prices are very fair and he is an honest man. If you plan to come to Monteverde, definitely contact Faro and Andres!

30 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Patricia Whelan!

It's great to hear that you had such a great time with us. We are glad we were able to give you exceptional service. :)

We really appreciate the confidence of putting your trip in our hands and your help by sharing your review on Trustpilot. Feedback is very important for us and for upcoming travelers.

I'm super happy to know that it all went as good as expected. Indeed Andres is a great tour guide and loves providing memorable experiences.

Puravida!
Lady,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

Worry free travel

Andres has made our visit to Monteverde a smooth ride. Aside from being a fair and reliable driver, he was able arrange reservations and discounts for local attractions and lead us to nature spots that are not tourist heavy. He speaks perfect English and his friendly demeanor, jokes and mini history lessons along the way make rides witAndres a blast! He is always ready to help answer any questions. Couldn’t have asked for a better one week experience.

30 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Arnie Raina!

Hope you're doing great my friend!

Thank you so much for this very nice and helpful review.
It was a pleasure to provide you our services, we are very happy for having done of your trip in Costa Rica a memorable experience! at the end of the day it is always our goal.

I'm glad to know that you had such a good time with my jokes and stories as I did with you!

Thank you very much, wish you all the best!

Puravida!
Andrés,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

100% recommend

We spent a week in Monte Verde and used Faro Travel nearly every day to bring us to our activities. Andres provided perfect service every time and he was also able to organise activities for us! He is very knowledgeable about all there is to do here and speaks perfectly English.
I would totally recommend using Faro Travel.

16 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hi Emma!

Thank you very much for visiting Monteverde and for taking the time to write this review. We are pleased to read that you enjoyed your stay at our country and that our staff was part of your beautiful stay.

I would also like to say how grateful we are to you for your review, highlighting the great service provided by our staff.

It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future.

Puravida!
Lady,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

We spent a week in Monte Verde with my…

We spent a week in Monte Verde with my friends and honestly had the best service ever! Andres was always available when we needed to get picked up or referred us to a friend. Additionally, he was able to organise and book all our activities at a cheaper price, therefore not only making organisation easier but also enabling us to spend less money! All the employees at the agency are such nice guys as well it’s always a pleasure working with them. Definitely recommend:))

16 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Dear noemie drion,

Thanks for taking the time to review your experience with us.

It was a pleasure for my family to provide you our services, hope we help to made of your trip a memorable experience!
I will let Andrés know about your comments. I am sure he will be very happy.

It would be a pleasure assisting during your next visit to Costa Rica.

Puravida!
Freddy, owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

I have no comment about Andres’ help…

I have no comment about Andres’ help for transportation. In addition of bringing us everywhere and on time, he also advised us on places to go and activities to do! And he even got us good discounts... Andres is very reliable and wants you to enjoy your stay fully without worrying about transportation as public transports aren’t really a thing in Monteverde. One last thing, you’ll never get bored during the ride as he’s always in a good mood and sometimes makes great jokes ;)

16 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Dear Agathe,

Thank you very much for taking time to write this very valuable review on Trustpilot and for using my family-run company. It is always a real pleasure for me and my family to assist all travelers to have a wonderful time in our beautiful Costa Rica.

Without a doubt, we are pleased to know that you have enjoyed my jokes ;D. I hope that you will choose Faro Travel again!

Puravida!
Andrés,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

Efficient transport service!

I have to confess that the transport service provided by Andres and his company was simply perfect.
The staff speak several lenguages and communication is clear and transparent. Available and ready to answer also by Facebook and WhatsApp. The transport was excellent in all the details, on time and comfortable!
Furthermore, Andres and his family are friendly and willing to provide any explanation about Costa Rica! It is a pleasure supporting local entrepreneurs!!

10 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hola Marco!

One of our goals is to provide visitors their best time in Costa Rica and it looks like we succeded with your vacation. My brother Andrés is a great guide who grew up in the family-run business and started as a young kid with our parents and siblings providing unforgettable experiences to visitors. He has been on the business ever since!

Thank you for joining our family in Costa Rica and we hope to see you again!

Puravida!
Justin,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

I truly recommend using Faro Travel…

I truly recommend using Faro Travel Costa Rica, they were incredibly useful and always on time, haven’t failed me once! Not only did they provide comfortable transportation, but they also gave great recommendations on what to do in each area we visited!! If I come back, I’ll definitely contact them again!

9 augustus 2019
Review zonder uitnodiging
Logo Faro Travel Costa Rica

Antwoord van Faro Travel Costa Rica

Hey Maria,

Thank you for your valuable review!

I am very glad you had a good time with our team. They always give the best to provide a professional service to all our clients.

We are glad you would travel with us your next visit, as this is something that we thrive for and work hard to make it just as comfortable for everyone, as being back home.

Puravida!
Justin,owner
Team Faro Travel.

Beoordeeld met 5 van de 5 sterren

Andres made our trip stress free

Andres made our trip stress free! He was able to provide great assistance when transportation was needed and gave us tons of information on adventures, excursions and places to eat. I recommend contacting Faro travel Costa Rica for any of your logistical needs. Extremely friendly and reliable!

8 augustus 2019
Review zonder uitnodiging
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Antwoord van Faro Travel Costa Rica

Hi Wanda,

Thank you very much for choosing Faro Travel and giving us the opportunity to be part of your vacation.

It is always my pleasure to help make your visit the best of all!

Puravida!
Andrés,owner
Team Faro Travel.

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