fashionette Reviews 

3.881
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had my favorite watch adjusted into a bracelet, and this was done right in front of me. The fit is now just right, and they even polished the watch before returning it to me.

Beoordeeld met 1 van de 5 sterren

order placed on the 11th November (order number 600300509) still not received the item which has been paid for. Have e-mailed multiple times, with just one reply on the 29th November to be advised it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Absolutely terrible experience with this company. I ordered a coach bag back in February this year, which rather frustratingly then came down in price the very next day. I therefore ordered a secon... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Placed an order on 31st October which has not been delivered. Advised when placing order it would arrive between 6th and 8th November and heard absolutely nothing from the delivery company. Sent Fashi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkel in modeaccessoires
  2. Koffer- en tassenwinkel
  3. Sieradenwinkel
  4. Lederwarenwinkel
  5. Schoenenwinkel
  6. Zonnebrillenwinkel

Over fashionette

Geschreven door het bedrijf

Handbags are our passion and we aspire to provide the best range of designer bags on our homepage. Here you can find all the relevant brands and collections, which are selected carefully by our style experts. We offer over 24.000 products from over 100 brands – including the most desirable luxury labels from all-over the world, many popular premium brands, as well as new designers. Whether you are searching for Michael Kors, DKNY, Liebeskind, George Gina & Lucy, Furla, Abro, Boss, Lancel, Etro or MCM – there are very few brands that you won’t find at fashionette.

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Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,1

Alle reviews

(3.881)

22 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Top quality services and products …

I received my order on time as I’ve been informed when I placed my order. Well packed to insure the product arrives in good condition. I’m very happy with all my purchases I’ve done on this company. 🌟🌟🌟🌟🌟 services.

20 augustus 2023
Beoordeeld met 1 van de 5 sterren

You won’t get your item or money back!

I placed my order 1.5 weeks ago, I received an email confirmation of my order along with a tracking number with UPS. A few days passed after placing the order and I went to check the tracking but it was saying the tracking number was invalid, UPS said to speak with fashionette. I emailed them and haven’t had a response! So I called them to which I was greeted with an extremely rude women, who wasn’t interested in helping or resolving the issue at all other than telling me to email! Which I already done twice. She hang up the phone and any attempt to call again results in the same rude and unhelpful customer service.
DO NOT USE THIS COMPANY, IT IS A SCAM.

26 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What can I say about this Company

What can I say about this Company, not a lot really apart from I placed an order around 2 weeks ago, after the order was placed we had received the tracking number however this tracking number turned out to be wrong, the first port of call was calling UPS (the courier delivering the goods) who then in turn said you will need to speak to fashionette. I called Fashionette only to be greeted by this grizzly lady who had the worst attitude I have ever witnessed in my life, it was like she dropped a £50 note and picked up a £5 note. this lady ended up cutting the phone call short on two occasions, she also shouted at me saying SEND AN EMAIL! which may I add I have done this three times and had no response. if you can avoid using this company please do so as I believe I have been scammed.

25 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a handbag

Ordered a handbag, received confirmation email with tracking number for UPS. Tracking number for UPS is wrong, emailed customer servcioes twice and still no response 48 hours later! Made 2 phone calls, and both times the customer servcie was shocking, so rude and coudlnt help at all or give any sort of solution. Now i have no idea where my order is!

25 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really bad customer service

Placed an order and didn’t receive a confirmation email, so waited a couple of days then called customer services. Only to be spoken to so rudely by a lady ( wish I had got her name) who had no interest in trying to help and she promptly put the phone down on me!! First time using this company … never ever again.
Your reply is not truthful.. she never informed me that I’d put the wrong email in .. and she most certainly did put the phone down on me

23 oktober 2023
Review zonder uitnodiging
Logo fashionette

Antwoord van fashionette

Thank you for your feedback.

Our customer service has already informed you within our service level, that you have entered an incorrect email address.

Furthermore you have been provided with the order information.

Our customer service does not end up a call, unless circumstances for this are given by the customer.

Best regards
your fashionette team

Best regards
your fashionette team

Beoordeeld met 5 van de 5 sterren

Easy ordering, well packaged, accurate delivery time

Ordered a watch from this site as it was cheaper and offered a discount on top. I was a bit concerned when I discovered the company wasn't in the UK but needn't have worried. I got an accurate delivery date after placing the order and it duly arrived on that date. Nicely packaged with return labels should anything be wrong. It was courteous to set the watch to the correct date and time ( it was an hour ahead due German time but that's forgivable!! ) I was concerned about import fees but the site did say none would be due, the package was handed over by UPS without any problem.

17 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My new favorite company

My new favorite company. I've recently discovered this fantastic fashion accessories store and couldn't resist treating myself to a pair of their fashion sunglasses.

18 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience. This was my first purchase (Alexander McQueen Handbag) from Fashionette who kept me updated from purchase to receipt. Gorgeous bag,beautifully wrapped and a great price.
I have now ordered a second bag from this website & it will be my go to site for future purchases from now on. Delighted!

10 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent, recommend

Great service from this company. Super fast delivery , quality items at competitive prices. The website is easy to navigate and I appreciate the professional follow up emails and packaging, invoices etc.

12 oktober 2023
Beoordeeld met 5 van de 5 sterren

5 ⭐️ Shopping experience

Absolutely love 💕 my new Marc Jacob's purse/card wallet, From ordering to delivery fashionette was a fantastic online shopping experience, They kept me updated every step of the way and this was my first time buying anything from them but I will definitely be purchasing from them in the the future, Very happy customer, Thanks 😊

13 oktober 2023
Beoordeeld met 2 van de 5 sterren

No reply from Customer service team

No reply from Customer service team , slow shipping.
Yes you can buy a premium product from Fashionette but far from a premium service .

13 oktober 2023
Logo fashionette

Antwoord van fashionette

Thank you for your feedback.

We refer kindly to our previous reply:

We apologize for any inconveniences caused.

Aspects such as transport, delivery are handled independently by UPS.

As you might understand, fashionette has neither insight into this process nor influence on it.

Furthermore we deliver to the UK within 6 business days and your parcel was delivered within this time frame.

Best regards
your fashionette team

Beoordeeld met 1 van de 5 sterren

Ordered a purse 2 weeks ago

Ordered a purse 2 weeks ago, had an email from UPS saying they couldn't deliver because the item wasn't in the packaging and they would let the sender know. I have not heard anything since 6th October. No reply to e-mails and I can't get through on the phone number provided.

27 september 2023
Review zonder uitnodiging
Logo fashionette

Antwoord van fashionette

Thank you for your feedback.

First of all we would like to apologize for the inconveniences regarding the delivery of your order.

After checking we were able to recognize that our responsible department has already contacted you.

You are most welcome to reply to the already existing correspondence.

Best regards
Your fashionette team

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